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    AA Snowbird Auto Sales

    1.0 (1 review)
    Open 9:00 am - 5:30 pm

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    5 years ago

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    Harbor City Auto Sales - Custom calendar

    Harbor City Auto Sales

    (20 reviews)

    I had an excellent car buying experience at Harbor City. I filled out their online inquiry and Jay…read moregot back to me immediately via the mode of communication I requested (text). Jay gave me the facts of the car I was interested in and went out of his way to send me pictures. I never felt pressured. They were able to pre approve me before I came in, so I had an idea of what I would qualify for. The price was fair and I'm happy I went to Harbor City. Jay and the staff were a pleasure to work with and I would recommend this dealer to anyone. I drove all the way from Sanford (near Orlando) because I felt I'd get better service- I was right and I'm glad I made the drive.

    This was our second purchase with Harbor City Auto, and it was an exceptional experience--just like…read morewhen we bought our 2016 Subaru Outback. We had the pleasure of working with Chris Oglesby for the first time, and he was friendly, helpful, and attentive throughout the entire process. This time around we purchased our Cadillac XT6 and once again worked with Jay Jeffers, who made the experience smooth, easy, and genuinely enjoyable. The Cadillac XT6 was exactly what we were hoping to find, and the whole process--from exploring options to driving off the lot--was relaxed and stress-free. I cannot say enough about this dealership, and I've been purchasing vehicles for a long time! Harbor City Auto continues to be a place we trust, and we're both thrilled with our new car and the excellent service Jay and Chris provided.

    Mike Erdman Nissan

    Mike Erdman Nissan

    (108 reviews)

    I waited 4 hours on service for Nisson Titan before I asked for any update. 8/15/2026…read more At that point no one seemed to know what was going on. My past years of service experience were handled by '"TJ" (Service thech) He was always immediate. About an hour later Jack Bock helped me to find the answers. I was sent after I arrived home a very good instruction video on the exam of my Titan. It was thorough. I tried to find "Jamie" who was the author of the service review clip sent to me. I had no luck in finding him! No one seemed to know. At any rate because of that video of my truck, along with the late assistance by Jack Brock I am very pleased with the service experience.

    First the guy who convinced me to buy the car used his father's past relationship as my friend's…read morepastor to manipulate me. Then I was promised 90 days til my first payment. I noticed that it was less than that on the contract but was told all I had to do was call the credit union I financed with and they can extend it without a problem! Another lie! The credit union said the dealership would have to cancel the contract and make a new one. Also, the car has been pulling to the right. They didn't offer a CarFax and now I know why! I bought my own and found out there were damages under two previous owners which was not disclosed to me at signing. When I took the car in for an alignment, they supposedly did one. They called a couple days later to see how it was going. I told them it still pulled to the right sometimes and I mentioned the CarFax. I was told Andrew would get in touch with me. Weeks have passed and no call back. I just called regarding the issue with the credit union only to get transferred after being told by the young lady that she would check to see if a manager was available. I got transferred to a nondescript voicemail. After leaving a message, I decided to try back. No one answered and instead immediately transferred me to the manager who had me on speaker apparently, and was quite rude. He wasn't interested in the issues I've been having and just wanted my name and number to have their finance guy call me back at some point. So far, I have not had a pleasant experience. I was warned years ago about Mike Erdman but I thought things had changed. I guess not! I should've stuck with Coastal Hyundai!

    Lexus of Melbourne - 2023 Lexus ES 350

    Lexus of Melbourne

    (42 reviews)

    As easy as online shopping!!! Originally spoke to Lamont who…read moreexplained the process and went over some dealership details. We were handed off to Keith, our sales guy. He was easy to deal with and went out of his way to make sure we knew what was happening and to make sure we were comfortable and satisfied with the sale. Next came Michael, the finance guy. This is usually the brutal part of car buying...pressure to add extras, terms that are threatening, and other issues that leave you intimidated. Not so with Michael and Lexus of Melbourne. The process was fast, pleasant, and easy...no queasy feelings as paperwork explained and signed. I have been returning frequently to take advantage of their complimentary car washes, and this week, returned to have Chris, another sales guy, sit with me in the car, to once again explain the technology (that had already been explained by Keith in great detail). This dealership and staff is top notch!!!

    This Lexus RX350 is a used car that I purchased in 2010 from JM Lexus dealership in Fort…read moreLauderdale. It was manufactured in 2008. I really liked this car at the time, so I researched online for nearly two months and took notes for comparison. Ultimately, Lexus dealer offered the best value for money, so I bought this car. Later, I noticed that there was some paint chipping on one side mirror. Since it was within the warranty period, I had it repaired at a Lexus dealer in Melbourne, and this was entirely free of charge. During this time, they also provided me with a replacement vehicle. Later on, there were cracks in the car's interior, and I went to the Melbourne Lexus dealer. They told me the cost would be very high and suggested I go to a smaller auto repair shop. Later, I discovered that Lexus had issued a recall for this issue, meaning many cars from this batch had similar problems. We contacted the Melbourne Lexus Dealer again, but they said the recall period had ended. When we asked why we weren't notified, they said it was because we didn't have maintenance done at their dealership. My questions are: 1. When I purchased the vehicle, I didn't sign any contract requiring maintenance at a Lexus dealer. 2. Lexus covers all the costs for recalls, so why didn't the Melbourne Lexus dealer or JM Lexus notify me? Lexus is a high-end brand under Toyota, but the behavior of Lexus dealerships in this matter is very disappointing and, some might say, unacceptable. At the time, my English proficiency and understanding of the law were not very good, but I have since gained a better understanding through online research, especially during the COVID-19 pandemic, and learned about my legal rights. The following four pictures include one from 2011 and the other three show the current severe condition of the interior cracks. This car has been through two major accidents, but the engine and major components are still functioning properly. What I love most about this car is its built-in CD changer that can hold six CDs at once, which was a standout feature at the time. Additionally, the car's exterior design is very sleek, and the streamlined headlights are beautifully designed. If this were to happen in Japan, the person in charge at Lexus would personally apologize and ensure the car is repaired. This is because I am very familiar with the Japanese work ethic. The image provided is a scanned note from my iPhone's note app, and I've erased my address because I don't want to expose my personal information. This image is an advertisement sent to me by Lexus last week. which proves that Lexus has all of my records, including my address and phone number.

    AA Snowbird Auto Sales - car_dealers - Updated September 2026

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