Dane Cacace made the whole car-buying process genuinely enjoyable. He's professional, easy to work…read morewith, and really knows his stuff. He listened carefully to what I was looking for and helped me find the right vehicle without any pressure. Big thanks also to the sales managers and Chris in finance for making everything go so smoothly.

Sold a lemon car. Shakes and told it's the profile of new car. We have had 3 sets of tires on car…read moreand HQ Hyundai says there is an issue. We have to work through Hyundai Corporate and it's been a month niw. The owner At Cocoa is worthless, won't take or return calls. We have had 7 cars from there in the past 20 years and recommended friends and family . This is a 65K car, not a small expense.

We drive from Titusville to work with our service gentleman Andy. We could not be more pleased with…read morethe level or service and care they provide for not only our family vehicle but for my adult daughter as well.

This is the second time I bring my car to be serviced and both times Andy Steele has been very…read moreprofessional, informative and knowledgeable. Both times he was fast efficient and very knowledgeable. I highly recommend Honda Service and Andy.

Jim has been very good to work with and helped me with a car after purchase, even though he didn't…read morehave to, he went over and above what most any other dealer I've dealt with in a very long time has been willing to do. I highly recommend them, and I will definitely be doing more business with them in the future.

Dishonest - I don't normally leave reviews, but seriously, listen to the 2.5 rating they already…read morehave. I chatted with Bobby through Facebook looking at a Honda crv, the photos were great and the car really was clean and well taken care of on the interior BUT they had is listen for 170k miles when in reality was was 194k which is 20k miles more and it wasn't an old listing which means they knew the miles and weren't honest. They also stated "NO RUST" sure there wasn't much rust on the exterior body but the undercarriage was completely full of rust and had holes. There also was an oil leak when they stated it had "no problems ready to go" staff was meh, they had us look at the car alone

I purchased a 2002 Sentra from them a few years ago. I am just about done paying them off and I…read morehave no complaints. They worked with us on payments and the car runs great. We have had some issues but it is a 2002 and we were able to fix the repairs ourselves. Would recommend to anyone who needs a buy here pay here place!

If I could give them less than 1 star, I would. This…read morebusiness is a nightmare. I bought a car from them. It was a LEMON. I had to repair every major part of this car. You are forced into repairs with them, with their half priced "warrantee." Every month there was another repair, bring my car payment from $250 to over $400/month, for a junk car. In the end, I let them take repossession of the car, bc I could no longer afford it, and they STOLE $500 from my bank account, using the debit card info I had trusted to them for payments. DO NOT do business with this company. It is run and employed by dishonest, greedy people. YOU WILL REGRET IT. In the end, you will pay more than double, for a junkyard car, and they will rip you off in every way possible.

I have known Steve going on 14 years now. He's definitely a very kind and understanding person and…read morehe's most certainly a man of his word. He often goes out of his way to help his customers, I when I said that he is always willing to go out of his way, I'm mean from the day you make your initial down payment on your vehicle, until the day you make your final payment, he is there for you. He's definitely a man of integrity, which isn't something that you come across easily these days. Don't get me wrong, he's has a business to run, and he's tough when he needs to be. That being said, he will bend over backwards to take care of his customers, he is just that kind of person. 14 years has passed since I first met Steve, and I still think back on my experience with purchasing from RJL fondly. Additionally, Steve personally picks out each vehicle he sells, really takes the time to purchase the best cars for his customers, then services them to make sure they are in top running condition, and finally, he sells them at a reasonable price. I've heard customers say, on numerous occasions, that their experience with purchasing a care from RJL has been so great, that they now refuse to purchase their vehicles from anyone else but Steve. I actually went by went by RJL recently (after 14 years...) and I can safely say that Steve hasn't changed one bit, he's still the super awesome, easy to talk to, and kind hearted person that sold me one of my favorite cars to date (a 96 Mitsubishi Eclipse), he's still the same, hard working, caring person, that was so good to me all those years ago. He cares not only for the quality of his business, but for his overall reputation, for his customers, for his employees, and he's also one of those rare business owners who genuinely cares about offering his customers a quality product and at a reasonable price. You can pretty much guarantee that any vehicle you decide to purchase from RJL is going to be a good one, he's not one to cut corners at the expense of his customers, if anything he put's the needs of his customers above all else, even his overall profit from a sale. If you are considering purchasing a vehicle from RJL, please take my word for it and don't hesitate to purchase from Steve. He has a great selection of quality vehicles, competitive pricing, and offers excellent customer service, service that I guarantee you won't find anywhere else. On top of all of this, he's actually cares about his customers, and that is not something you find everyday... especially when purchasing a car.

Today I went with my friend to pick up the car he was supposed to buy. He had been in the lot 2…read moredays prior to purchase it, but it had a problem with the power steering. He called every day, and even went back to the lot to make sure they knew he was serious. Today, he was there at 830 to buy the car, and someone else arrived AFTER him, offered a few dollars more and took the car, right out from under his nose. This dealer is no kind of business man, and should be put out of business. A Man is nothing if he doesn't have his word, and the car dealer assured my friend, he could have the car, when it was ready to sell. Do yourself a favor and do business with someone else.

My husband and I had a GREAT experience at their location in Cocoa. If you want a no sales…read morepressure, knowledgeable and friendly time buying a car/truck, make an appointment with Moises Baldanza! We did not have an appointment, all sales associates seemed very welcoming as we walked in and Moises was ready to help. From beginning to end, we bought a car we are very happy with. Special mention to Jim, foreman of service department, who helped us resolve a small issue very quickly. Thank you. Highly recommend.

Very nice facility, friendly people, quick service although I was quoted a outrageous repair cost…read morefor a half hour fix and then was also told I needed a over thousand dollar repair that according to another dealer whom I trust wasn't needed and was told was not under warranty. I felt completely scammed and had no work done, I fixed the problem myself in twenty minutes.

I almost never go to a dealership for service when it's not warranty covered, but this was a unique…read moresituation. Grok diagnosed my issue, but none of the local auto shops could get me in, and my car was dying at intersections. Kia got me in the same day that I called, concurred with the Grok diagnosis, and resolved the issue before lunchtime... and bonus, didn't charge me an obscene fee. Sure they offered additional service up-charges. Sure they tried selling me a new car. Sure their WiFi was unusable for Zoom calls over VPN. But most of that was expected. Thank you to Dustin and the rest of the team who got me ready for a road trip. Much appreciated!

This is going to be a long review, but I want to share my full experience so future customers…read moreunderstand what they may be walking into. My first interaction with Jackson Kia started online after I received a Kelley Blue Book offer for my vehicle. Shortly after, I began receiving multiple calls from the dealership expressing strong interest in purchasing my car. During the first conversation, I was completely transparent that I was currently in a lease with Acura but was interested in potentially getting out of it and purchasing a Kia. From the start, the experience felt pressured. A manager told me I needed to make an appointment and made a point to say that if I didn't come in, it would take away from other customers and the dealership. That immediately made me uncomfortable. That same week, I received at least five more calls from different salespeople asking when I was coming in. I explained multiple times that my fiancé was also purchasing a truck that day and that we would come in when we could. I was told they would be "ready" & "roll out the red carpet" for us. When we arrived, it was clear they had no idea who I was. A salesperson sat down with us, pulled up inventory, and took notes on all of the vehicles I was interested in. Once I mentioned my Acura lease, he brought over a manager who immediately began asking how much I owed. At that point, I simply wanted the offer on my vehicle that they had aggressively contacted me about. Instead, I was told Acura blocks dealerships and they couldn't help me get out of the lease. That was fine - I said I'd handle that myself and reiterated that I was still interested in purchasing a Kia, cash. While there, my fiancé asked for an appraisal on his Toyota 4Runner to compare it to another dealership's offer. They were gone for less than five minutes and came back with "about $10,000," handed him the keys, closed the browser, shook our hands, and ushered us out. No breakdown, no effort. I wasn't even offered the chance to see a single vehicle I had come in for. For context, another dealership had already offered him $24,000, and the next one offered over $20,000. The offer from Kia was an obvious lowball & made it clear they had no interest in working with us once they realized the lease situation wasn't easy. We walked out stunned wondering if that actually just happened. The next day, I received a text from a manager saying, "We're sorry we missed you yesterday." This showed a complete lack of communication, considering I had been physically in the dealership the day before. I explained what happened and commented that the "red carpet" they promised felt like a joke. Trying to recover the situation, the manager told me there were "ways around" the lease and encouraged us to come back. After confirming details with Acura, we foolishly gave them another chance. During this visit, the same manager accidentally sent me a text clearly meant for another employee about an upset customer arriving--unprofessional, but consistent with the pattern. He hyped up what he called an "insane, crazy deal" on a vehicle listed around $32,000, already over my stated $30,000 budget. He returned with a final number of $43,000 out the door, including nearly $11,000 in fees, one of which was an almost $5,000 mandatory warranty. If a fee is not optional, it should be included in the advertised price. These fees were significantly higher than every other dealership we visited. We walked away. We went on to work with several other dealerships including Dodge, Toyota, Honda, Acura, etc., and I can confidently say this was the worst experience. One dealership even warned us not to go to Jackson Kia because of poor service and excessive fees. Ironically, I did decide to purchase a Kia--just not from Jackson Kia. The lack of communication, aggressive pressure followed by dismissal, and outrageous fees made this one of the most stressful car-buying experiences I've ever had. I will absolutely be warning others to avoid this dealership, because I would hate for anyone else to go through what we did.

I had an extremely good experience here. The salesman and the owner worked so hard to make me and…read moremy family feel comfortable, keep us informed and to accommodate us. They were always so willing to answer any questions that we may have had. I love my car thanks!

DO NOT BUY A CAR FROM THEM! ESPECIALLY DAVID THE SALESPERSON! I purchased an '04 4Runner from…read morethem, got it to my mechanic and he said it was so unsafe I should not drive it. The mechanic lied and stated the sensors were tripped because he replaced the battery. NOT! It needed a new catalytic converter. I was told the only thing wrong was a spring in the hatch that needed replacing. They let me drive off the lot and on I95 for 75 miles home. The next day, we couldn't reverse it because the calipers were frozen. We towed it to my mechanic. He put it on the lift and the under carriage was so rusted all the brake calipers were frozen or nearly frozen. there was a rust hole so large under the gas tank anything could have punctured the tank and killed us all. The brakes were repaired with the incorrect fittings which is illegal in most states. They would not accept the car back, offer me any compensation, nothing. They KNEW my 16-year-old daughter was going to drive this car and STILL let it off the lot. They are unscrupulous, typical used car salesmen that don't care about what happens to the people that drive their unsafe, substandard vehicles. The FTC states they have an obligation under the Used Car Rule to sell cars in good working order or DISCLOSE all if its deficiencies. If I had the money, boy, would I love to take them to court. But once again, the bad guy has won. GO TO ANYONE ELSE BUT THEM!!!!