I highly recommend Complete Air Systems to anyone needing a new A/C or for servicing an existing…read moreunit!! This company always provides top notch service. They are honest and don't over charge or recommend services that aren't needed. Their rates are very reasonable too. I have been a customer since 2018, after buying a new A/C unit from them. My unit is very reliable. They also complete the annual maintenance for us and call services on the rare occasion. I only had two minor problems which were probably preventable on my part. Thanks again to Don and team for always taking care of us

Don and his staff are the most professional group I've had the pleasure of working with. I…read morecommunicated with Don several times before our actual appointment and he made sure to give us the most current and effective information. Don also let us know what upgrades we could make that wouldn't be costly. We will absolutely continue to use him and appreciate his work.

A Disappointing and Unprofessional Experience I recently…read morescheduled a routine maintenance service with All Comfort through their website, selecting March 20th as the appointment date. Shortly after submitting the request, I received a call from the owner, which I initially took as a positive sign of customer service. I explained that my unit was not cooling as efficiently as before and likely needed cleaning, servicing, and possibly some refrigerant. They offered to come out immediately, which I accepted. Upon arrival, the technician made immediate comments about the unit's rust and age before even inspecting it. While the unit is 10 years old, it is a Bryant system designed to last between 15 and 20 years. While I expected the possibility of some repairs, what transpired next was extremely concerning. Misleading Pricing & Sales Tactics The owner informed me that adding refrigerant would cost $130, which I approved. Later, the technician stated he had added 5 pounds of refrigerant, and I soon received another call from the owner stating that the total cost was $600. It turned out that the charge was $130 per pound, a detail that was not made clear in the initial conversation. To make matters worse, I was then told that they would waive the $600 fee if I agreed to replace my unit for $7,000. The replacement unit they recommended was a RunTru 4-ton 15 SEER system, which, after a quick check, I found to be an entry-level system with questionable longevity. Given this, I requested additional quotes for higher-quality units, but I have yet to receive them. Questionable Payment Practices When it was time to pay, the owner told me he would write down my credit card information. This is a major PCI compliance violation, as no reputable business should be manually recording customer payment details. Instead, I requested an invoice so I could pay electronically. At around 3 PM, I received the invoice but had not paid it immediately, as I had work and family responsibilities. By 8 PM the same evening, the owner called me asking why I hadn't paid yet. While I understand timely payments are important, calling just five hours later--on the same day of service--felt excessive and unprofessional. Poor Technical Execution & Dismissive Attitude During the service, the technician encountered an issue while disconnecting the refrigerant line. A valve (possibly a ball valve) got stuck open, resulting in 10+ seconds of refrigerant leaking before he could reconnect the line. When I raised concerns, both the technician and the owner brushed it off as "not a problem", which did not inspire confidence. Additionally, despite this being a routine maintenance visit, the technician failed to clean the drain line, the inside unit, or perform any actual maintenance, which was the primary reason I had called them in the first place. Declining Service Quality & Ownership Concerns I have used this company for years and never had an issue before, but it is clear that something has changed. From what I have read in other reviews, it appears the previous owner may have retired, and the business has since deteriorated under new management. If true, it certainly explains the aggressive sales tactics, questionable pricing transparency, and overall unprofessionalism I experienced. Finally, after posting a review about my experience, the owner called me again. When I answered, I said "Hello" three times before he finally mumbled "Sorry" and hung up. Final Thoughts This company has gone from a reliable HVAC provider to a high-pressure sales operation with poor customer service and concerning business practices. Lack of pricing transparency ($130 was quoted but not disclosed as per pound). Attempted upsell on a low-quality system while waiving the refrigerant charge. Security and compliance concerns (writing down credit card details). Poor service execution (allowing refrigerant to leak and not performing actual maintenance). Unprofessional follow-up behavior (repeated calls about payment and a bizarre post-review call). I have paid the $600 invoice, but I will never use this company again. I strongly advise others to stay away and look elsewhere for HVAC services.

Been working with them for years They came over to do a…read moremaintence to personal and rental unit they stated that my both my capacitors are not work 100% My personal unit should be okay for a year or so My rental unit should be replaced They said although they don't believe it's under Warrenty they will not charge for the part but they need to charge me $175 for labor I tried to reason with them thinking it would take 15 minutes and that's $700 an hour Turns out the $20 part was on the truck and it took 5 minutes to replace that $2,100 an hour They refused to bill me and demanded cash or credit card on the spot Since it's a commercial unit I said they need to bill me so I can pay them thru the checking account and they said that that was unacceptable They said no problem they will remove the part And asked me not to call them again Meanwhile I believe they owe me one more maintence in 6 months Guess I'll be looking for another small local Havc maintenance company How sad I really like working with a small family business

Great people, great service! Got service So fast, Christy was so nice to set up appt, Troy was here…read moreon time, was very thorough and honest about the issues. I had other companies come out and tell me All kinds of things that I knew were not true, and Troy was honest about what we needed and we are grateful!! I encourage you to use ACE!

They installed a new unit in our attic. It was installed improperly from the very beginning . It…read morealso had a leak in the freon line and never cooled . They kept saying it was just the smart thermostat adjusting .. We asked for anew thermostat 4 months later . A Freon leak was discovered. A few months later it flooded my attic from poor insulation and bad back flow switch. They would not stand behind the purchase or installation. It also had faulty coils in the first few months and yet again less than a year later . Never heard from them . I called the city and they never had the unit and installation permitted .. Very undependable unfortunate experience.. .

David Allen serviced our new unit, a free, routine checkup 6 months after installation…read more He was great: on time, courteous, professional. We will ask for him again when it's time to ré-service.

The best a/c & heating company in Florida.. been doing business with Creeks for years.. Ethan just…read moreleft from doing 6 month service on our system. Ethan and all their people are professional,efficient and courteous. Getting ready to replace our system and will not be comparing prices with anyon else. Creeks will be doing the job. thank you Creeks.

They are as good as the tech you happen to get. Sometimes the tech is great, friendly and explains…read morewhat he has done and how you can help yourself. Then you get the tech that doesn't clean up behind himself and leaves things behind. Also, I paid $450 to have the ALL the vents cleaned. The techs showed up early, when I was not there, and did not call ahead. My child let them in to do the work. I got home just as they were leaving and asked if they cleaned ALL the vents. Of course, they said "yes". When I went in I could tell they did not bother with the smaller vents in the bathrooms and the kitchen. A few days later, I noticed they did not clean the vent in the livingroom. I won't be calling them again for this service. They also don't have the best hours. Most A/C plays are open on saturdays, the are not. If you call for work on a saturday you will be charged a $200 service fee, to start.

I would not recommend anyone to use them. People are very rude and there are better companies to…read morehire in the area!

Fast- Courteous- Professional- Reasonably Priced…read more I have used their services several times and they always do a great job. They installed can lights in my daughter's garage and most recently installed a hidden outlet and Glance scrollbar in my husband's man cave. I was on a tight schedule as I had TVs being delivered and mounted and they were able to accommodate my schedule. Father and Son team who are a cut above the rest! I HIGHLY RECOMMEND THEM!

Half the power in my garage failed after a storm. Jonas and Jonas Sr traced the problem to a GFI…read moreand tested the other outlets and the garage door openers. I had to replace the motors in both openers thru my favorite garage door repair company. Jonas is coming Thursday to add a surge protector so hopefully this never happens again. The storm took out a refrigerator, water softener, Rainbird and ATT internet. Very thorough company! You will love their service and quick response time.

Richard was my service tech. The owner of the company came out first to over the holiday weekend on…read morean emergency call. He was quick and efficient and assessed the problem. They scheduled me the following business day. Richard was very respectful. Make sure everything was running properly made sure his boots weren't tracking mud in my home was very polite. It was nice to receive a handshake that felt appreciative, respectful, and kind. I just can't say enough. It was a breath of fresh air and cool air. Thank you Richard

AC broke and it was almost 90 in our home. They went above and beyond to take care of things for…read moreus. Raymond was awesome and did a great job to explain what happened and what needed to be fixed. 10/10 highly recommended.

Had John from Von's Heating & Air come out on Thursday to do a scheduled maintenance on our unit…read more Which we desperately needed since we knew we had a clogged drip line. He was prompt, knowledgeable and very professional. After he preformed his service and unclogged our line, he went over everything he did and showed pictures to explain in detail. He also gave us great tips on the best way to maintain our AC. I highly recommend Von's and would request John again

A good company to call out to check your AC unit the prices for the maintenance they were gonna do…read moreto the unit was about 30% higher than everyone else