Mike is really great. He's been out to our house a few times to fix various disasters that other…read moreproviders (one contractor on bathroom reno, and one appliance purchase/install, one other quick thing) have left us with. Always super positive, very thorough, and fixes complete. He's the first person I think of when something occurs, so much so that I remember his name and company name even though it's been years between issues.

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Needed a gas dryer installed and the propane adapter installed inside…read more Estimate was lower than another plumber in the area and that is what I was charged. Swept up to. Father and son team. No complaints.

Really like these guys. Great father & son team. Professional yet personable. Replaced two bathroom…read morefaucets & valves. Clean and quick. They know their stuff. Plus very reasonable prices. Will definitely call them again and highly recommend. Used four other plumbers over the past 10 years. This is the best group in the West Milford area.

Fixed my major need to flush my hot water heater. Fixed my kitchen faucet. Helped me plan for…read morefuture work to fix my bathroom faucet. Very helpful. Jana

Back in October, I called them to start up my furnace since it wasn't turning on. The technician…read morethey sent spent about 2 hours trying to diagnose the issue. He cleaned the furnace out and changed the filter. He then said the "heat exchanger is burnt out because it's purple" handed me a bill of $535 for the cleaning and left me without a working furnace/without heat when I have 3 kids. He said he'd call back once he spoke to his supervisor about what he can do about the furnace. I called the office 3 times over the next two days and they literally left me hanging. So in the end, they took $535 from me and never fixed the issue. I called pseg and they got my furnace working with minutes at no cost. Pseg said the drain tray needed emptying. That was it.

We ordered a new dishwasher through Home Depot, but they said the pipe under the kitchen sink…read morethat's connected to the dishwasher would need to be replaced in order for them to install the new one. I sent Yelp and direct-website-messages to 7-8 companies. Most of them never even bothered to respond (despite sending follow-up messages) and 2 said they don't do that sort of work even though they are plumbers? WaterMac not only responded quickly, but they were able to come out to inspect quickly, and he was even able to fix it in the same trip. The technician also gave me separate quotes for other things he noticed that could use some work, and I was able to pick and choose which ones I wanted done right then and there, and I have the quotes in my email to reference if I want to go ahead with additional service later on. I can't speak on the price, since I got no responses from other places to compare with, but I appreciate WaterMac being responsive and communicative. The technician Justin was also right on time and very professional. One thing to note is that they charge $60 to come out and quote, but if you go with them for the service too, they will put that $60 towards the bill.

I had a clogged drain in the bathtub. Found this business via Yelp Projects - never realized Yelp…read morecan be so useful in this way. They got back to me quickly with a quote and put me on the list for next day's visit. Igor showed up right on time. My in-laws were instantly impressed that he wore shoe covers in the house. Fixed the issue in expedient manner. Communication was A+ professional at all times. The price is also very good for Montclair area. All in all I will definitely use them again in the future.

I have been using Mr. Rooter Plumbing of Bergen County for several years and they are great. On…read moretime, professional and gets the job done. Mike is terrific. He is friendly. He knows how to diagnose the problem . I would recommend this business without hesitation.

I could not ask for better service from this company. When I reached out to request a service they…read moreimmediately got back to us and set an appointment the very next day. Upon arrival, I received a text message letting me know that the plumber was on his way & provided me with his name & a company picture of him. The plumber was very thorough and took his time to find the root of the problem. He was very detailed in his explanation and offered advice on what to do in the future. I am extremely pleased and I highly recommend this company!

T-Mont came through for us again. Some minor plumbing issues but they were very responsive, quick…read moreand got us back up and running quickly and their pricing was clear and fair no surprises.

That was an overall great experience starting from contacting Vincent who was able to make this…read morehappen same day I called and Kevin who performed the service. They are professional, responsible and very polite. I highly recommend them!

Called drain busters. Clogged house drain. Got their service who passed on my call to a tech…read morewho called me within 15 min. We set up a time for the following day. He came at the promised time with another person to help They fixed the issue within 10 min of arriving. Couldn't have been nicer or more efficient. Hope I never have another clog. Would call them in a heartbeat if I did and will recommend them to friends They were great!!!

These fellows know what they are doing and have all the necessary equipment to the job right. They…read moreare equipped with a camera system which takes all the guess work away. I had my main drain backed up and using the camera system they were able to find out the reason (tree roots). Later using the water jet system they were able to get rid of all the blockage. They took time to walk me through the process and kept me involved through it. Nate and his team is great to work with.

Very quick response. The gentleman that came to our house was very thorough and found the leak and…read morefixed it in no time. Very reasonable pricing as well.

Had a leaking drain in a brand new sink. $441.70 for 45 minutes labor and a $30.00 drain. Office…read moresays they charge by task...not by the hour????????? Very vague on billing... Have used them in past with no issues. Strange experience for this job.