Work done - Replaced a leaking Water Heater and added an expansion tank. B.Z. uses Bradford White tanks which was a plus for me; I am a research geek before I buy and wanted B.W. Do your homework folks and don't respond from crisis mode. Model = Bradford White High Efficiency Gas Water Heater (250H6n) = 4.4 gallon Thermal expansion tank The initial request for an estimate: We called in the afternoon, Bryan (the owner) came out nice and early the next morning. He gave us a quote "on the spot", no smoke and mirrors or I'll get back to you. Pricing: I bid out the job to several companies and B.Z. was VERY fair and worked with us on all my options. Responded to any/all changes until we reached the actual setup I wanted. Customer Service: Guys were respectful and even had a sense of humor. There was also a mixup with the expansion tank given by the supplier; was smaller than what I ordered. When I noticed and let the guys know; Bryan himself showed up to deliver the correct size tank. He/they didn't choose to try and sell me on why it doesn't matter or any other bs. I truly appreciated the just get it corrected approach Bryan took. The install: Work began the next day after I signed. Clean install, they addressed any code violations and all seems well so far :) We will be using B.Z. again in the future and would recommend them to friends as well. If my experiences change I will be transparent so everything is accurate. Really hope this helps someone when they need it. read more

BZ Dependable Plumbing & Heating - Nice guy, professional all the way till the end! Clean install. - Plumbing Near Me - Teaneck, New Jersey

Came quickly Professional service. They found the issue quickly and solved the problem. read more

Last Thursday, we received horrible news that a close relative passed away. That same night my laundry sink backed up and we had water all over the basement. We were so devastated about the passing of our loved one and this was the last thing we needed! I called BZ Dependable, since I used them before. It was late night when I called and I was not in the mood to see anyone. They were able to get someone for the next day. Tony and Rob were AMAZING! Extremely courteous, professional and honest! Rob walked me through every process to make sure I understood what he was doing and why! It turned out I had a back-up in the sewer line. Once everything was done, Rob asked me for a cleaning solution so he could mop the floors! Talk about excellent customer service! Not wishing for another plumbing issue, but if so, BZ Dependable will be on speed dial! Shout out to Tony and Rob! Special shout out to Lisa for accommodating an early appointment so I could spend time with my family to mourn. read more

We always use this business for any plumbing issues we come across. The guy that normally comes is slim and in his 20s. I want to give him credit for always taking care of us. We recently had to replace something in the shower and the water heater. They did it on the spot read more

I needed a vent replaced on my radiator. unfortunately it was broken so it needed to be cut off. this job took 5 minute. i was told there was a 99 dollar fee just to go out what they negated to mention is a 165 dollar minimum fee for anything. while I can respect the 99 dollar fee 165 minim for any service on top of that is rather unreasonable. read more

STAY AWAY - absolutely the worst clueless plumber in NJ. Has no idea how to handle any job, uses a ton unnecessary pipes and fittings to make your home look like a Super Mario Brothers level and overcharges as soon as the owner sees a nice car in the driveway. read more

We just bought a house that needed a lot of plumbing work. Bryan, Mario and Kwame made quick work of our projects (they repaired the house's sewer line, water lines and broken valves, among other things). They were incredibly thorough, transparent and responsive. Scheduling and payment were very easy, the team always showed up on time - very easy to deal with. I'll definitely use BZ again. read more

What a great choice to call Brian and his amazing staff . The service was very professional, they showed up when they were supposed to , they sent a text with a picture of who was showing up (Mario)and let you know they were on the way. They explained what they were going to do , they explained how the sub pump works and what to expect. Every thing about them was on point. GREAT CHOICE !! THANKS GUYS.. read more

I had a great experience with BZ Dependable. Their service is excellent, and they always get the job done in a thorough and professional manner. Over a year ago we changed the faucet in our kitchen. After a year it became loose and we didn't have the proper tools to fix the problem. They came back today and fixed it free of charge, that is what I call great customer service! They are a wonderful company to do business with and I highly recommend BZ Dependable. read more

Overpriced. Scam Artist. Stay away!!!!!The most expensive services, charging more than plastic surgeons for his surgery. They gave me an estimate for winterizing plumbing $700 and + I almost fainted.I called to other local plumbers, the quotes was $150 for the same job read more

BZ Dependable Plumbing & Heating - Plumbing Near Me - Teaneck, New Jersey

Used by an elderly friend to replace customer provided simple bathroom faucet with two 8" supply lines. BZ was there for less than an hour and gave him the biz by charging him an outrageous amount. (I'm a diy guy who knows what's involved.) When my friend complained the plumber replied- "That's the going rate". Unfortunately there's no state regulations regarding usual and customary rates that can be charged by plumbers. Buyer beware. read more

Unfortunately, BZ Dependable was one of the worst, least professional, contractors I have ever worked with, especially Brian the owner who was astonishingly unprofessional, rude, and an aggressive bully. The terrible experience starts from the beginning, booking the appointment after accepting the estimate, where we selected a day, and later had to change it because the scheduler had estimated the wrong duration for the job - this was a big inconvenience for me, as I live in a co-op and need to get approval and pay for water shut off (as well as waiting an additional week to start the work). The job consisted of replacing water valves and p-traps in kitchen and bathroom, as well as changing shower faucet. A valve in the bathroom leaked, and so did a smaller valve in the kitchen - both immediately after installation; fortunately, we were able to shut the water off a second time, and redo those valves before the end of the day (but already not a good sign of the workmanship level). Tile work was also a part of the job, and I had to point out to them that a tile they recently set was popping out - to which the worker responded that a proper job required 24 hrs for the cement to set for the tile - so not sure why they didn't plan for 2 days if that is what was needed to do it right to begin with - I fully expect the tiles to possibly fall off in the near future, and I sure hope the valves don't leak, but who knows at this point. The biggest problem was that they underestimated the amount of work to replace the valves in the bathroom, which needed the wall to be opened up, and so then they decided to do a complete hack job there, which would require me to remove the vanity and a makeshift cover (which was "sealed" with painter's tape), in order to shut the water off in the bathroom in the event of an emergency. So imagine if there was a water leak somewhere in the bathroom, and in order to shut the water off I needed to do all of that in order to shut off the water - truly astounding. After 3 additional visits, they finally fixed this in an acceptable manner. Additionally, the bathroom and the whole apartment ended up with a layer of dust, as the workers did not take enough precautions to prevent everything getting dirty, nor did they properly clean up after themselves . As if all of this was not bad enough, the owner eventually got involved (I refused to pay full amount until job was completed in a professional manner), and he turned out to be the most rude and unprofessional person one could imagine - a truly disgusting person. I actually feel bad for the workers that have to deal with Brian on a daily basis. Needless to say, absolutely do not recommend BZ Dependable, stay away for your own sake. read more

This is a very expensive plumber and not very honest on giving you the estimated price .. they gave me an estimate two times more expensive compared to the other 2 plumbers. I will never use this company!!! read more

Scammmmmmm !!!! Blockage in the pipe line, plumber/technician didn't get the job done but demanded $500? Worsttt ever ! You should at least get the job done. read more

The meaning of "service" seems to have changed over the years, and not for the better. A BZ tech arrived within the scheduled time window to clear our clogged kitchen drain. He spent quite a while snaking it, using power drills and two different snakes. After being shocked by the cost (ultimately $345), I initially felt I was getting my money's worth for his diligence. However, the snaking resulted in a broken tail piece that immediately resulted in water pouring beneath my sink. The tech explained that the breakage occurred because the metal pipe was old and "rotted," and I had no reason not to believe him. I would have paid him not only for the replacement part, but also for the additional service required to install it. But he said he didn't have a replacement part, and that I would I have to make another appointment with a plumber because he "only cleared clogged drains." I called BZ and complained about the prospect of paying another $99, the minimum fee to just show up at my door, on top of whatever they charged for the part and additional service. (BZ charged $225 for the snaking alone.) The woman I spoke to said she would convey my comments to BZ owner Brian but offered no other suggestions to "make the situation right." After buying a PVC tailpiece for about $5 at Home Depot (and a $12 wrench for an oversized hex nut to remove the broken piece), I did the work by myself. I'm sure a real plumber could have done this in about two minutes. Use of "specialists" may be standard in today's plumbing trade (and, regrettably, beyond it). But at these prices, is it too much to expect a plumber to leave the customer with a working sink? The next time I need a plumber, I'll try another company with the hope that they will have a similar view of what constitutes minimum customer service. read more

They charge money for an estimate and tell you it's a service call not an estimate because they performed a diagnostic. I described the cause of the problem over the phone to them when I made the appointment. I needed an estimate not your diagnostic. Money grab is all this is... read more

SCAM ARTISTS - STAY AWAY!!!! I had a flood in my basement trap. When they cleaned it out - they used a 1 inch snake to clear the roots. the pipes were 4 inches. the flooding sewage came back. they told me I need to replace all of my pipes to street bc there must be a crack and showed me sitting water with a camera - a $10,000 job NOT COVERED by insurance!!! thank god I got a second opinion. This was all a scam- the reason the water came back was because they didn't use the appropriate size snake!! They should have used a 4inch snake. Thanks for ruining my finished basement and leaving toxic sewage and causing mold damage to my basement you rip off scam artists!!!!!!!! read more

Dropped them after being charged an outrageous amount for a 45 minute job recently. Wanted to charge me for a 29$ transportation fee but since I wasn't made aware they never did charge me. Things change and people make adjustments so we are looking elsewhere for mor economical rates because the last job was way over priced read more

The good: very responsive and courteous. Called about a faucet leak and was able to get someone to come the next morning. Arrived on time and guy was very courteous and professional. Fixed the problem quickly and was very polite throughout. The bad: very very expensive. Quoted $400 to fix a relatively simple problem. But what made it worse was he kept trying to sell me on the need to replace the hot water heater and furnace. Granted they are not new but they are working fine. Don't like service guys that act like sales guy. read more

Overpriced. We used this company once and liked the guy that did the work. The second time we called them was because our shower did not have hot water. They charged my 70 to come and do an estimate. The estimate was for 405.. But when I called 3 other plumbers, all the other quotes were for half the price. read more

I've used them twice. Once, over 1 year ago, I had them install a Delta touch faucet. Recently, my wife alarmingly told me the faucet was leaking. I did not try hard (enough) to find the source of the leak and called BZ. Since I bought it from them I figured it was covered except for the $100 service call. I wasn't home when the plumber came and told my wife the hose was leaking and had to be ordered. I came home from work and discovered how the hose was leaking...the collar had to be tightened. Duh. There was no way the plumber did NOT notice this simple fix. Plumbing 101. I called the sweet receptionist, Janet, the next day and told her the news. But it ate at me that I was being or about to be ripped off. I called the owner and discussed in a rational manner what had transpired. After hemming and hawing he agreed to refund my service charge. Hence, my shout out. read more

Brian and crew have been coming to my home for several years. They are professional and always resolve a plumbing problem without hesitation. The fact that they always treat my property with respect is a big plus. As for the office staff, they are always nice and cooperative! I think that they are a little pricey, but it doesn't deter me from calling them. Definitely 5 stars! read more

We just bought our first home and needed the main sewer and water lines replaced along with servicing of the boiler and radiators. BZ Dependable took the time to figure out the best, most economical way to get the jobs done right. Everyone is extremely friendly, knowledgeable and professional. They explain exactly what they are going to do so there are no surprises. They also stand behind their work, promptly returning to fix any problems we've had with the radiators at no additional cost. We look forward to having a long term relationship with BZ Dependable. read more

BZ Dependable was absolutely wonderful. I called on a Sunday morning to leave a message. Within 5 minutes, the technician called me back for the details. We made an appointment the same day. He arrived 3 minutes early. He explained exactly what the problem was, how he was going to fix it, and then took care of the problem. He then checked the main line and other plumbing issues, wrote estimates and took the time to eewjersey7xplain everything to me. I would recommend BZ Dependable to everyone. read more

We've used BZ Dependable on several large jobs. The first was replacing a decades-old boiler. The second was replacement of the main pipe to the sewer. Both jobs were done extremely well. The sewer line issue was the biggest. After years of water backing-up into our basement Bryan and team gave us several options to fix the pipe. The first option we tried (and what was to be the least expensive) was thwarted by the no-show of a sub-contractor. We then decided to go with full replacement of the line. Though it was more expensive, Bryan honored our original agreement and replaced the line at the original cost. Would definitely use BZ again. read more

Great quick service! I had an issue with my kitchen sink not draining. Called several companies in the area, but BZ Dependable was able to send someone right away to fix the problem! Vartan was our plumber and he did a great job! We will use them again for any other issues. read more

After going through several unprofessional and unreliable plumbers, it was a welcoming and refreshing experience to find BZ Dependable. I had water damage in my basement and needed to replace rusted water and gas values. After giving me a free estimate and thoughtful options, Brian and his team promptly arrived to address the problem to my utmost satisfaction. They were all extremely professional, paid very close attention to detail and efficient without compromising on quality. I was totally satisfied and pleased with the final results that the following week, I called them back to reposition my washer and dryer to the utility room. The friendly and trustworthy team once again delivered a phenomenal job! I would definitely recommend and reach out to BZ Dependable Plumbing should the need arise in future. One extremely happy and satisfied customer!!! read more

Had this company at my house today. By far the best experience ever. First they showed up early but they called first and asked if it was ok to do so. He was very kind and respectful of the house (he put on shoe covers before he even came in) looked at the job and gave me my options no pushy sales pitch. Even gave my daughter a coloring book. Maybe they might be pricy but the speed that they worked and the professional work ethic he had was worth every penny read more

Hire them only if you want to be ripped off. Delta faucet in my bathroom sink was leaking. They charged $100 to do an estimate and $300 to fix it! For the same price, another plumber would install a brand new faucet. And I thought I wanted to support a local business. Unless you are seeking the highest bidder, run elsewhere!!! read more

We are residents of Ridgewood for almost 30 years - Bryan and his staff (plumbers and office) are by far the best contractors we have ever had in our home. They do excellent plumbing work, are prompt, clean and their pricing is very fair. They have done all sorts of work in my home both big and small jobs - from replacing a water line to fixing a running toilet and we couldn't be more satisfied. We highly recommend them. read more

Do not use this Plumber and I say It again Do Not use !!!!!!! He over charged me. Bad business !!! I called another plumber and they quoted me half the price. I really got ripped Off !!! read more

I would give this experience 0 stars if I could, but Yelp won't let me. I don't normally write reviews, but these guys were so infuriating, I had to say something so others don't get pulled into this expensive situation! BZ Dependable is so awfully overpriced, it's almost silly. Firstly, they charge a fee just to come by and give the quote. I forget, but I believe it was $70. That should have been a red flag, already! We had a couple of small things that we wanted to get fixed - our major thing was that our radiator valve was broken and sputtered when we turned the heat on. We called these guys in, thinking we'll save some time and get a professional to fix these. The first thing they did was stick their BZ Dependable stickers all over our plumbing appliances - things that they never installed. Weird, no? They quoted us $1300, and were rather snippy and untruthful when I asked what the materials and labor breakdown was! What the heck? So I sent them off and my husband - who has never done any plumbing work - decided he will do it himself. He got the materials at Home Depot ($24) and watched a 3 minute Youtube video on how to fix it (here's the video for those interested: https://www.youtube.com/watch?v=y0VQOZqiw7U) and then he fixed it. It took him less than 20 minutes. So, um. Yeah. These guys just charge whatever they want, and they make stuff up. They're truly unreasonable, and we still had to pay them that $75 fee just to get this treatment. Don't trust them. read more

Needed a plumbing and decided to call this location. Great service and they did a very good job at plumbing.

Professional, prompt, efficient & courteous service is what you'll get when you contact BZ Dependable Plumbing & Heating! Over the past few years, BZ Dependable provided a Heat Start-up service for our natural gas steam boiler, including instruction on how to maintain it throughout the heating season, that effectively extended the life of our aging system. This year however, we found it had begun to leak water and upon further inspection, discovered our boiler had "rusted out" and needed to be replaced. Within less than a 48 hour turn around, they returned a day later at 9 AM to install a steam boiler and offered a great discount on a natural gas water heater, also long overdue for replacement, that we could not pass up!. Brian & his team, yes a team, while taking all precautions to advert the possibility of our family Maine Coon accidentally escaping the premises, completed the job within the day, again leaving time for instruction on maintaining our new system, and were gone by 4 PM, taking all "garbage" with them, leaving a spotless work area behind. We're very satisfied with the quality of their work and highly recommend BZ Dependable for your plumbing needs. The name certainly does speak for itself! read more

i can't speak of their service and expertise in the field because i never got past the awful receptionist. i tried to be considerate and call the company back to inform them i no longer needed their services bc i found a company that was able to fix my problem STAT and i was kept on the phone longer than necessary all to explain to the awful lady that i am simply calling to cancel our appointment. she insisted on wanting a better explanation than what i was giving her. after i wasn't changing my story, she hung up on me. read more

If there is no star, I would like to give that one. I got ripped of by this company. I had a leaky faucet and asked for a free estimation/evaluation. They came and wanted to do the job right away. But our building needs some water shutdown notice. Then they said it was my fault that they cannot get anything done and charged me the road trip fee which is not reasonable. But what I want is just a estimation and I never agree to get the work done right away. Who will get the work done without knowing the cost? If they said 1k estimate cost, do I still have to get the job done? After some argument, they agreed to give some credit to the actual work after the water shutdown got taken care of. But they disallowed me to use coupon from their website saying the credit is coupon and also threaten me to take the parts off if I don't accept their causes. Both service man and management are rude and only about money. This is the first time and will be the last time I use their services. I do not recommend it to anybody. read more