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    Services - AAA Chicago

    Car and truck insurance

    Homeowner or property

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    AAA Fox Valley Car Care Plus

    AAA Fox Valley Car Care Plus

    (39 reviews)

    AAA provides the customer with quality work at an honest rate, and that's important to someone like…read moreme. Our household has two cars that require routine attention. We can't say enough about Sonny's candor and customer service skills. He also doesn't mind rolling up his sleeves to get the job done, especially when AAA is short-staffed. He is a car service representative who is impressive to watch because he is involved with the mechanics in getting the job done. And he makes sure it gets done right! AAA doesn't hesitate to go the extra mile to take care of even the minutiae that only an expert can identify. Those details may not always be ready at the time at which they're estimated to be ready, but the thoroughness of AAA makes the investment more than worthwhile. An extra thanks for your dedication to your craft and my car(s)! You reassure me that you will deliver an optimal experience!!!

    Sonny Singh..Assistant Facility Manager was so very helpful…read morewhen I brought my car with a tire that I thought was going flat because my FORD had a notice that a tire was going flat...I was sure there was a puncture. He took it off and checked it out and told me that this tire was low because the weather was so cold. He checked all the tires...and said all is well...I didn't have to worry. Sonny Singh is always helpful and his customer service is great. This is the AAA CAR CARE in Aurora at 35 S. Route 59, Aurora, IL 60604. Thank you, Sonny.

    Brian Helmig - GEICO Insurance Agent

    Brian Helmig - GEICO Insurance Agent

    (4 reviews)

    I don't know what has changed but their customer service is HORRIBLE. Last week when myself and my…read morehusband got stranded on the side of the road and weren't even sure what town we were close too they would do NOTHING to help us, said our roadside assistance that I have been paying for did not include our pop up camper. So why am I paying roadside assistance for you to not ACTUALLY ASSIST ME? I told the guy on the phone THAT is your customer service to leave us stranded on the side of the road and he said I can't do anything for you ma'am. And then yesterday when my son's car wouldn't start. He was left stranded in Walmart parking lot for THREE HOURS because I have free towing and they kept texting my son your driver is on the way and FINALLY got tired of waiting and we called someone else and had to pay out of pocket for towing now I live in a pretty big town. Out of ALL THE NUMEROUS local towing companies they called a tow truck from 45 minutes away, and made my son's move in day for his first year of college stressful. Didn't bother telling us that the tow company was that far away. This is NOT CUSTOMER SERVICE. If you do not have this insurance DO NOT SIGN UP FOR IT, even with their rates being sometimes lower than their competitors it is not worth it to pay ALL THE MONEY we have been paying for MANY YEARS, only to get NO HELP when we actually need it.

    Number games... Misleading discounts…read more. I won't not buy insurance here. Shop before buying.

    AAA Chicago - homeinsurance - Updated June 2026

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