Horrible I called for my SUV to be either towed or jumped and waited over 2hrs. Thank goodness the…read moreSUV is in my garage and I'm not stranded but need to get to the dealership. I have the Gold membership and I am so disappointed in what kind of service AAA is giving their best customers. I had to cancel my request but will try again in the morning.

I used AAA to book my 7/1/22 trip to Europe. I purchased the travel insurance and took advantage…read moreof their offer of wallet protection they offered for free. Not really thinking I'd need the insurance but just for the peace of mind. Well apparently travel season exploded and the airlines were "blindsided" by the volume. Really?? Because there are X amount of seats so how are you blindsided? Also the cost of my ticket was DOUBLE compared to pre-pandemic pricing so one would assume the costs were for bringing service up to pandemic safety levels, fuel costs and whatever needed to provide proper service for paying clients. To further ensure problem free travel I chose the high level Star Alliance group (United and Lufthansa). Well it turns out that was all for not as my baggage was lost for the entirety of my 11 day stay on foreign soil. The confusion this created ruined my stay and left me susceptible I having my phone and attached wallet lifted. So here I sit in a foreign country with no wallet, no phone, no clothes, no sundries, no gps, no electronic tickets and train passes as all backup paper copies were in my checked baggage. Thank goodness I carried backup meds on my person as I take blood thinner. When I turned to AAA they acted as if I was not a paid member! Said that the insurance I purchased didn't cover my losses and said it was up to me to call and negotiate with the airlines on my own and would file a claim for my lost luggage nor wallet. I have had AAA membership off and on for more than 15 years and learned to trust them with auto needs and service. When it comes to travel and being there when I needed them most, they really let me down and with a promise to call me back, left me to figure things out on my own. As you can imagine I needed to alter my plans and cut out visiting planned cities but could not cancel hotel reservations in Munich as mysteriously I could no longer sign onto the AAA app! I guess I can't fault them for auto service but as for travel, trust me, you're on your own.

Such a great team! They made getting insurance stress free and were always available to answer all…read moremy questions. Highly recommend them if you want great service with a personal touch!

From the owner: We specialize in providing tailored insurance solutions to meet your unique needs. Whether you're…read morelooking for auto, home, or business insurance, we work with top-rated carriers to find the best coverage at competitive rates. Our commitment is to protect what matters most to you with transparency, integrity, and exceptional customer service. Contact us today for a free consultation and let us help you navigate your insurance options with confidence!

I had been a progressive insurance customer for 20 years, but when I had a very serious claim they…read morenot only dropped the ball, they forgot how to play ball. Again after 20 years Progressive just threw me under the bus. Thank God I ran in to Star at Andrew Wright State Farm!!! she was knowable, professional and ended up with my car, bike & home owners insurance. The entire team at wright insurance has been very helpful making sense out of the nonsense perpetrated on me by what I will boldly call The diss honest practices over at progressive. I highly recommend more than just Stste Farm, but The Andrew Wright State Farm Agency specifically. No company is better than their people and Andrew Wright State Farm has exceptional people!!!

From the owner: IL-19047167 Our mission is to be insurance professionals whose actions are driven by keeping our…read morecustomers' interest as our primary goal. We want to positively impact someone's life with every interaction. We will build solid relationships with our customers by providing unparalleled service to them and our community.

I cannot say enough good things about Jaime! He helped me to insure my photography business. He has…read moreexcellent communication skills. He thoroughly explained what exactly was covered in my coverage and answered all of my questions. He took a great care of me every step of the way. I know I can sleep well knowing I have the best coverage for my business thanks to Jaime! I can't wait to work with him again!

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

I don't know what has changed but their customer service is HORRIBLE. Last week when myself and my…read morehusband got stranded on the side of the road and weren't even sure what town we were close too they would do NOTHING to help us, said our roadside assistance that I have been paying for did not include our pop up camper. So why am I paying roadside assistance for you to not ACTUALLY ASSIST ME? I told the guy on the phone THAT is your customer service to leave us stranded on the side of the road and he said I can't do anything for you ma'am. And then yesterday when my son's car wouldn't start. He was left stranded in Walmart parking lot for THREE HOURS because I have free towing and they kept texting my son your driver is on the way and FINALLY got tired of waiting and we called someone else and had to pay out of pocket for towing now I live in a pretty big town. Out of ALL THE NUMEROUS local towing companies they called a tow truck from 45 minutes away, and made my son's move in day for his first year of college stressful. Didn't bother telling us that the tow company was that far away. This is NOT CUSTOMER SERVICE. If you do not have this insurance DO NOT SIGN UP FOR IT, even with their rates being sometimes lower than their competitors it is not worth it to pay ALL THE MONEY we have been paying for MANY YEARS, only to get NO HELP when we actually need it.

Number games... Misleading discounts…read more. I won't not buy insurance here. Shop before buying.

I've been with this branch for years ! they are always helpful and super friendly and responsive…read more I recommend them to everyone I know looking for coverage . I have Life policies multiple autos , have used them for many claims in the years never any issues. Thanks!!

It's always great to talk with Bree, the customer rep. I have multiple cars insured but it's really…read morebecause of the local service that's helpful. Bree always follows up with any questions and requests immediately.

Michael recently helped me with multiple insurance needs - umbrella, life, home and auto. My needs…read morewere somewhat complex, and changed midway through the process because of a change in circumstances. Throughout the process, Michael was very professional in getting me all the right information on time and looking out for my best interests, even if it meant significant extra work for him. I would highly recommend ClearPoint for all home, auto and life insurance needs!

From the owner: Clearpoint Insurance provides home, auto, business, commercial, and life insurance services to the…read moreNaperville, IL area.

Professional and knowledgeable!!! Very responsive to my initial inquiry and worked with me to find…read morean agreeable appointment time. She also caught a problem with the documents sent by outside firm (that were outdated) and this helped avoid a significant delay and yet another appointment.!! Will use again and I highly recommend! She also offers other helpful services.

I absolutely recommend Carreon Solutions. Sandy arrived at our location as we agreed and…read moreeverything went smoothly. She was very professional and took care to make sure all the small details and requirements for a mobil notarization were complete. I will definately use Carreon Solutions for my mobile notary needs and I highly recommend Carreon Solutions.