This place is a nightmare. You'll likely get towed here due to AAA but if you use the drop off they won't even call you to let you know they have your car. You can reach out to them days later and they will tell you it'll be 2 days and then when you call on the 2nd day they'll tell you it'll take 5 days till they even LOOK at your car. AAA membership benefit? Even the manager thinks this is a good way to run his shop. Unbelievable for a shop to run this badly and carry the AAA name. Remember it's just a franchise so it can sound like a place you can trust but DONT. So far it's days now and my car is still sitting in their parking lot over night for days and still hasn't been looked at. read more

Wonderful! Vaughn checked my tire pressure. He was extremely polite!!! I just stopped by to make my monthly insurance payment I hadn't ever been there before. I was so impressed. My usual AAA office had a fire and relocated temporarily to this office. I will definitely take my car there for service - I'll ask for Vaughn. I've been a AAA member and Roadside Service member for a long time. D.Murphy read more

Stopped by for a general check up (fluids, oil change, etc.). I've had a persistent oil leak for quite a while and I wanted them to find the cause. Long story short, they eventually found out that the leak was coming the oil pan which was only about $350. However, they originally thought that it was the distributor and that mistake by the service advisor and their mechanic cost me $1000 on a new one. I'm naturally skeptical about service advisor's suggestions and this visit just validated my skepticism. Would I return...maybe. read more

AAA Clearwater Car Care Plus - Home & Rental Insurance Near Me - Clearwater, Florida

Had Jag XF picked up and taken to AAA in Clearwater due to overheating and engine lite advising not to drive...they were busy and took 4 days to advise that I needed a new coolant tank apparently a hole in it...5 days latter I was told after a replacement tank at $1850 it wasn't the tank but instead hoses below the tank ..had no choice but to agreed to another $1850 to order parts from Jag to repa... Had to put 50% down to continue. Guess possession of the Jag wasn't enough to assure payment ! 5 more days was told it was ready and picked it up only to notice the AC wasn't working..Had a hole in the compressor.The aAC was working just fine when the car was first taken in so I strongly suspect it was damaged during the repair for the coolant . When asked I was told the radiator and condenser were far apart and the hole wasn't their fault..Fact is on the Jag XF the radiator and condenser are connected together and had to be separated during the coolant repair. There is little doubt in my mind that the hole was caused by the mechanic..Another payment of $1350 to get the car back !! Total cost to repair of $5050.. read more

I will never take my car there again. This place is horrible. They seem to be in the business of ignoring car problems so you have to come back again and having a more expensive repair. Took my truck there to replace the water pump, when I got it back the truck was full of antifreeze all over the place under the engine. I asked, how do you know it's not leaking anymore when it's full of antifreeze underneath? They did nothing and I had to wipe it clean in the parking lot. Sure enough it has a leak in a different place now but right next to the water pump, why didn't they address it or fix it. Super simple repair. Prior to bringing my truck to them I installed a brand new radiator very carefully, I wish everyone could see how many dents and scratches my new radiator has now after their work. There is zero care for your car there, they just want your money for what seems like unprofessional work quality. Never again, don't bring your car there, you'll regret it. A water pump comes with a timing belt for these trucks but they only changed the water pump when they had to take the old belt off in order to do the repair, why not put a new belt on? I wouldn't give this people a quarter of a star. COMPLETE CRAP OF A PLACE WITH UNSKILLED WANNA BE MECHANICS. I WOULDN'T BRING MY LAWN MOWER TO BE FIXED BY THAT INCOMPETENT CREW. read more

They had my saturn for 1.5 days. Final outcome was a phone call telling my car is shooting to many codes and they can't fix it. Pick up the car took it next door auto part store. The tested it and it only showed one code. I google my issue, I was able to fix it for 100.00. I will go back to Service Masters Mechanics and not waste my time with AAA. read more

BEWARE: I brought my 2018 Toyota Highlander in on Gulf to Bay for an Oil change. After the oil change they told be I needed an $1,100 brake job. I renegotiated it down to around $800. I brought it to Coachman Auto that I have used for over 30yrs for a second opinion. They told me their complete brake job would be approximately $385. They inspected the brakes and said NOTHING needs to be done. I probably had at least 20,000 more miles on the brakes at no charge for the evaluation. I gave them enough money to buy pizzas for the crew as a jester of gratitude. Lesion learned: ALWAYS get a second opinion from someone you know! read more

I got a bad flat and my car was towed to this facility. They replaced two of my tires, performed an alignment, changed my oil, and gave a full rotation/inspection for under $500. I was happy with the price and even after I took my car back the following week to question a strange noise I was hearing, they gave me a good explanation and rotated my tires once more and adjusted the alignment again just to make sure, all complimentary. They're trustworthy and straightforward with their customers. read more

Brand new facility! All regular AAA services, PLUS CAR CARE!!! We had a battery that was not holding a charge. (AAA has 3 year warranty on the batteries that they install). Everyone was very helpful and we were able to get in and out in a short period of time. They offer many automotive services and give AAA memebers 10% off labor up to $100. You wouldn't even realize that the automotive area was located here.... it is in the back of the building. read more

..I made an apt to have my car looked at because the defrost is not working and neither is the air conditioning.. so it worked for 4 days then in the middle of a bad storm my defrost stop working!!!. Had to pull over on the highway because I could not see anything because my windows were foggy. So while I was waiting on the storm to calm down, I decided to call this company and let them know it quit working, and I need to come in ASAP. They told me that I was NOT A PRIORITY because other people have an apt. So I called back and talked to Andrew, and he backed up his employee and told me the exact same thing. SO THEY ARE SAYING MY SAFETY IS NOT A PRIORITY! !!, AS YOU ALL KNOW IT'S STORM SEASON!!! IT IS A PRIORITY.!!!. So here I am on Monday missing work ( which they should pay) And Andrew was very cold told me " HE WILL GET TO NE WHEN HE CAN because other people is before me". So I'm here waiting missing work/ money because I am not a priority. !! Avoid this place. Customer service is horrible! !! read more