Sloan did a great job on repairing my refrigerator. It stopped cooling, so I had no idea how much…read moreit would cost to get it repaired. I called Ken's Appliance Repair first, but he was backed up. He referred me to Sloan. Said he was a good guy. So glad he did. Sloan was prompt, worked hard, & returned later in the day with the part that it needed. So nice to have honest, reliable service these days. The price was fair, so I didn't have to go into debt for a new refrigerator. I highly recommend this business for any appliance repair needs. Thank you so much

He quickly fixed my dryer and made sure all components were working. It's been a couple of months…read moresince the repair and absolutely no trouble since.

Amazing he was extremely professional, very responsive and diagnosed and fixed the dryer on the…read moresame day !!! I will Be using this company from now on high recommend

Constantine was thorough and professional. I called him on a Friday afternoon and he came by the…read morenext day on Saturday. He diagnosed the problem with our second fridge that is in the garage. It basically lost cooling in the fridge and freezer. He ordered parts that afternoon and picked them up came by late morning on The following Monday. After installing, it took a couple of hours for the fridge and freezer to get back to normal temperature. I was very impressed with his skills and will call him if I have any issues with other appliances. What he charged me was very much inline with what I expected.

Phenomenal company. Very cost-effective and the staff are very polite and clean. I would definitely…read morerecommend them to anyone looking for repair or replace the unit. Even during the pandemic very well staffed and pleasant people who honestly want to try to help you. I had a problem with the unit and they immediately came out that day. I can't say enough about my positive experiences with this company.

Tried several times to get someone to call me back. I have three AC units in many refrigeration…read moreUnits. Poor customer service, or poor communication

DO NOT USE THESE PEOPLE!!!!…read more They came to my place in March to repair my freezer and ice maker. The tech told me that he had to order the ice maker and that I would have to pay a deposit. I paid the deposit and they scheduled with me to come back on a Saturday to finish the repair. They never showed up so I called to see when they were coming. That is when they told me that the part was obsolete and that there was nothing they could do. I told them that they wasted my Saturday waiting for them to come to my house and that I wanted a refund of my deposit. They sais that would refund my money. i never got the refund even though I called many times. DO NOT USE THESE PEOPLE!!!!

Do not use this company. I am a very fair consumer and value service. I cannot remember a company…read morethat I used prior that has left me more disappointed. Their technician dressed as if he was going to a nightclub took a look at my stove. made a simple assessment that I needed new burners. He told me he had the burners ordered and would be back to install in two . days. I paid my 129 service that would be deducted from the repair cost. A full week went by with no communication. I had to make several calls over two week period could not get a straight answer. We are now one month later and they simply do not return my calls. It is my fault. I should've asked to see their licensing. The gentleman that arrived appeared to have no idea what he's doing yet We paid him as we were in a rush to get the repair done. I suspect he has no licenses. This is a unqualified business that pays to be first on a google search. Scam do not use this company.

Not only did they respond in a timely manner, but Jason did an excellent job repairing both my…read moredishwasher after a mouse ate the wires, and my Samsung washer who's balance rods were no longer working. I highly recommend their services​

Honest, punctual and reasonably priced. You can't beat that! I've already referred them to family.read more

Call Ken First! Ken is a wonderful appliance repairman who's honest, fair, and extremely…read moreprofessional. Having Ken on your team will save you time, money and frustration! If he can he will come ASAP. He is the only one we will call going forward. Very satisfied!

Ken was very respectful and easy to work with. Highly recommend his services if you need an…read moreappliance repaired.

Needed help with front loading washer (compact) and after looking then looking up a few different…read morethings told me that it would be better to replace than try and fix. I really do appreciate the honesty as he could have easily tried to fix this or that and things still wouldn't work. I did do a double check and repair and parts would have cost as much as a new washer. Thanks you for your feedback and attention James

We have been blown off by this company to the point the man never bothered to return calls or text…read moremessages. He even went as far as to pretend he was his daughter to hide from completing a job. He gave us an estimate, ordered the parts and left us hanging right before Thanksgiving. We gave him more time because he pretended to be sick and still blew us off right before Christmas. We gave him another chance and he set up an appointment to come January 3rd and just never bothered to show or call. Don't waste your time or money on this joker.

Was having issues with my Whirlpool dishwasher. Called and they picked up right away. Talk to their…read moretechnician blaze, he was very polite professional. They were a little bit late for my appointment but he kept me informed due to traffic which you can't fault in jacksonville. When he was outside he was able to troubleshoot the issue pretty quickly. They ordered the parts got them in two days and came back and installed it within 25 minutes. My Appliance works better than ever. Highly recommend.

Blaise has fixed our fridge twice, our microwave, and our dryer. I have no idea how he is so…read moreknowledgeable about so many different things, but he is! He always shows up when he says he will. He's punctual and respectful of our time. He offers a good value for his work and charges a reasonable rate. He can be busy. Sometimes he is able to get to us quickly and sometimes we have to wait longer. But that is out of his control, I would assume, and just luck. I'd really recommend using his company for your appliance repair. It's always been cheaper for us to repair than replace, and I like to think more sustainable. Most things he has been able to fix same day. When our dryer broke, he did have to order a part. After giving us a quote, I was unsure if we were going to fix or replace. He encouraged us to take time to shop around and let him know what we decided. He's really great to work with.