Shawn Duke was great!!! Super easy to communicate with and really fast at getting the job done…read more Best price of all the places I called. I will absolutely use them again.

Called to buy a speed queen. 2 times the salesperson was unable to tell me whether it was in…read moreinventory, ordered, or whether any would be coming in. 3rd time, my husband called and person who answered phone said someone " would call me back because evrryone was busy". Surprise... no one called back. So this business is so busy they don't care whether you buy from them or not. This is why it's hard to " buy local". As a business owner myself, I would never treat an inquiry as an " inconvenience". Not only did you lose the sale of 1 Speed Queen but we had intentions of buying more for our rentals.

I have an appointment scheduled so I'll be back to let you know with the kitchen and bathroom…read moreremodel we are having done

Charlie was great! Fast and courteous service and fixed my refrigerator. Thank you Charlieread more

Just send Charlie a check for $135 and skip the hassle of having him come to your home. He won't…read morefix anything...won't even try!!

I highly recommend AAS. Buzzy & Jerry came at the appointed time and were friendly, helpful and…read moreknowledgeable. They quickly took care of the problem. I am completely satisfied with their service and will keep them on file for future appliance needs.

I had issues with the water & ice dispenser (GE refrigerator) not working and staying on after…read moreusing either setting. I contacted Authorized Appliance Service via their website. They immediately called me back to schedule an appointment. Randy, their service tech, showed up on time and replaced the computer board very quickly. I had some lingering issues with the water & ice dispenser not turning off after using either setting. I contacted Randy and he came back a couple of days later, replaced the paddle/lever at NO additional fee to me...even after I tried to convince him to at least let me pay him for the additional part. I will definitely contact Authorized Appliance (& Randy) again if I ever have any appliance repair needs!

Eddies great! We had an urgent situation (no dryer for weeks, new one seemed to have same problem…read moreas old) he fit us in that day! .. he cleaned vent but after he left we got same error on dryer- he came back and fixed what turned out to be an issue with resetting the dryer, he researched how to reset it and did so, no Additional fees! Also, the dryer vent runs over 50ft (condo) and he cleaned no add'l charge.. unlike the others that quote low and go high when they encounter something like this...

I'll be honest, I completely forgot vent cleaning was a thing. We've been struggling with our new…read moredryer for a bit, and I figured we'd give it a go as we've been here a couple years now. Eddie is super friendly, knows what he's talking about, and even better - is honest and will speak to you plainly. It was a pleasure having him out and working on our home, and he managed to get in and out during my lunch break. Absolutely recommend having him out if you're even considering it. Payment was a flat fee in cash or check, glad I asked ahead of time.

Great people, great service! Got service So fast, Christy was so nice to set up appt, Troy was here…read moreon time, was very thorough and honest about the issues. I had other companies come out and tell me All kinds of things that I knew were not true, and Troy was honest about what we needed and we are grateful!! I encourage you to use ACE!

They installed a new unit in our attic. It was installed improperly from the very beginning . It…read morealso had a leak in the freon line and never cooled . They kept saying it was just the smart thermostat adjusting .. We asked for anew thermostat 4 months later . A Freon leak was discovered. A few months later it flooded my attic from poor insulation and bad back flow switch. They would not stand behind the purchase or installation. It also had faulty coils in the first few months and yet again less than a year later . Never heard from them . I called the city and they never had the unit and installation permitted .. Very undependable unfortunate experience.. .

Craig was excellent and got my washer working again in 2 days. He was very knowledgeable and…read moreexplained everything he was doing to diagnose the problem - as I am the curious type and wanted to know. He got the correct part ordered yesterday and came back today to install and my washer is working perfectly again. It's not easy finding hard working and experienced repair techs these days and I'm so thankful Craig answered my service call. I highly recommend him from The Specialist Appliances.

Great salesman and good prices and they deliver and set up and will take the old equipment out !!read more

Let me first say that Ron, of Ron's Appliance Service, has 30-some years of experience and really,…read morereally knows his stuff! I came across Ron's name through a recommendation via our local community forum. I called him and to my surprise he was out to our home within the hour. Ron was scoring points with me already as we had out of town company when 2 major appliances decided to go kaput. I wanted my refrigerator and dryer fixed in a hurry. On Ron's first visit to my home he first appeared like a knowledgeable, but gruff guy. After listening patiently to my frustration over my two non functional appliances, Ron then silently commenced to making his own assessments. Within minutes he had lightened up his spirits and warmly shared a solution to each issue. It was apparent to me at that point he really found joy in what he did for a living. I was delighted that he had the parts to fix both appliances in his truck as well! Ron fixed all of the issues within a couple of hours, happily answering questions and explaining each process. What great customer service. I was really shocked that not only was Ron a wiz with the repairs, but very inexpensive as well. For the dual fixes, appliance tutelage and parts, I was only billed a whopping $110.00. I simply do not know how Ron works at these rates. It is difficult today to find honest, friendly, competent service folks today. As a result, Ron definitely rates 5 stars for his exceptional work.

Ron was so helpful~! Im very impressed. He helped me over the phone with my issue and saved me a…read moreservice call. That kind of customer service doesnt come around anymore. He will defiantly be my go to guy now!