Wonderful staff Been…read morea long time customer Always professional and timely Great quality products

I am so impressed with this company!! Their customer service is absolutely awesome!! The windows…read moreare beautiful and the workmanship is top teir!! I will recommend them to everyone!! Pam, TK, and Ken, you guys are awesome and give top notch customer service! Prices for my windows were even better! Thank you guys so much!

Keith, Liz, and their team were fantastic to work with. They helped finished our basement bar with…read morequartz countertops and ceramic tile backsplash. From start to finish everything went perfectly. We don't have a walk-out basement, so we had to come in with them through some small windows. This was challenging, but it worked out. We couldn't be happier with how everything turned out.

We had a great experience with this company. Yes, you have to put in some time and effort. You need…read moreto go to the store in person. Yes, you need to ask Intelligent questions. They spend quality time with you showing you what options are available out on their lot - you need to look at the slabs!!! So, yes you may have to wait a little bit to recieve the 1 on 1 attention. Take a breath people. This is probably a once in lifetime purchase, don't be in such a hurry. Quality is key and this company delivers on quality. The office staff and the instillation crew were amazing and professional. We could not be more satisfied with the product and the service we recieved.

I hired this company to fix a window. They arrived very late, which I can understand, but the…read moreactual repair was not done properly. While the glass itself was replaced, the plastic trim around the window was destroyed in the process. What could be salvaged was roughly caulked back together, and the remaining pieces were left broken. In addition, the drywall on the interior around the window was damaged and never repaired. I reached out to the company afterward and was very polite and respectful when speaking with the owner. Unfortunately, she was short and dismissive. I made it clear I wasn't attacking her company or the tech. In fact the tech was a nice guy. I simply wanted the issue resolved. After several text exchanges, I was either ignored or told she would get back to me, which never happened. I would share before-and-after photos if the platform allowed it, as they clearly show the damage caused. Overall, the lack of quality workmanship and poor follow-up made this a very disappointing experience.

I used Greater Glass to install a custom shower door and was so pleased. When I had a golf ball…read morehit and shatter a Pella sliding glass door, I used Greater Glass for the glass replacement. I did call Pella but they tried to force me to buy a new door. I knew Greater Glass would do a better job anyway. They are professional, trustworthy and hard-working. They just completed the glass door install and, as I know I would be, I was so pleased with the finished product. Nobody works harder to give you the best in glass work! Thank you Greater Glass!!!! Another project well done!

Fantastic service!! The crew is very kind, efficient, and clean up after themselves. The price was…read moregreat for our patio door install. We will for sure use them for any future work needed!!!

This past winter sitting in our living room was horrible. You could feel the air coming through the…read morepicture window. My husband and I decided we would get it replaced in the summer. We contacted Bruce and he gave us an estimate of $1027 with tax. We stopped by and paid for it on Friday. He stopped by today to take measurements and stated it wasn't shut properly. He shut the window and locked it. No more draft! He stated we didn't need a new window that this one wasn't that old. We were so embarrassed. Thank God for Bruce. He refunded our money and we know we will be contacting them in the future if any windows or doors need replaced. We cant say enough good things about this company. You wont go wrong doing business with them!

Kevin and Jameson came in today to install some granite counter tops for our basement bar and did…read morean AMAZING JOB! They took their time and were very professional and knowledgeable! We will be contacting them again to do our kitchen! I recommend 10/10 and

I hate to leave a bad review but wanted others to be aware of our experience. King Stone's prices…read moreare unbeatable and Ali was courteous to interact with, selecting and ordering our countertop piece was great. However, our selected piece broke in the warehouse a few weeks prior to installation and King Stone installed a different piece (of the same pattern) for our countertop without asking/telling us. It wasn't until we noticed the difference that we found out about our piece breaking. We would have been understanding about the accident and happy to come back in to select another piece, but the way the situation was handled was very frustrating. Ali has not returned our messages, apologized, or addressed our concerns. Moreover, communication about scheduling the measuring/installation was less than ideal, we went a week without a response then had a 20 minute notice when they showed up for installation. The workers (who were very friendly and did a great job) had the completely wrong customer information as well (thought I was an 80 year old woman who "was always home"). The countertop is a custom fit and looks great in our bathroom, but the fact that it was not the piece we chose and this whole experience left a bad taste in our mouth. Overall it was a very unprofessional experience and unfortunately we would not do business with them again for our future projects.

Just had our new countertops installed and couldn't be happier. They look absolutely amazing…read more Everyone we dealt with was great -- from looking at their inventory to the installation team. Will definitely be working with them again on the master bath overhaul.

Went to several places looking for countertops for our new home. This place was significantly…read morecheaper for Quartz I wanted then most places bc your not paying for a fancy store or designer. It's just a little shop in an industrial area but they have the exact same brands of ( Quartz at leastthat's what I was looking for), as all the other places. Friendly and very fast got my quote within a day. Thanks guys great service!

They manage to fix my window when all others couldn't. A good small company. I recommend them.read more

Prompt,politeness thorough.Very particular concerning window details...Office was caring and…read moreprofessional.Serviceman took his time to listen.

Builders Group Construction did an amazing job on our Bathroom remodel in Oakwood, Ohio. They…read morecompletely transformed the space. We went from a basic tub/shower combo to a beautiful set up with a garden tub and a new, tiled walk-in shower. The details really make it; the marble mosaic floor looks incredible, and the wainscoting tile around the entire bathroom gives it a clean, high-end finish. The bathroom is finished with a white vanity and black accents that ties everything together. The construction crew was professional, they kept the space clean during the remodel, and the quality of work shows in every part of the room. I would have gladly given 5 stars if I was simply reviewing Justin (the project manager), Kevin and the construction crew. However, the owner of the company, Mark, has poor people skills. When we had an issue with lack of communication between Brittany and us and Brittany and Justin (which essentially cost us $3000) and I reported it to Mark, he blew it off and talked to me like I was an inconvenience to him. All he had to do was say they dropped the ball and apologize, but his ego would not allow him to do so and he instead said, "I don't know what to tell you, you can do it or not, its up to you." That is very poor customer service in my opinion. I also feel that during the "selling the job" phase, Justin should have been included in the initial meeting with us and Brittany (who sold the job) so there was no miscommunication between the two of them. With all things being said, I would still recommend Builders Group Construction, but I would not deal with Mark again.

Edit: After completing and submitting a quick line by line analysis of the original cost estimate…read morequoted, the work that was completed, and the final invoice, the company representatives were responsive and understanding of my frustration on the price estimate and invoice correlation (or lack there of). They quickly reached out at that point and to make sure that the billing issue was corrected. Our new total is a little under $1k, which actually lines up much better to what we were originally quoted and the work the was actually done. The invoicing system that this company is using is a new to them system and caused quite a bit of issues in the pricing of our project. I do not think that my experience is the normal experience for this company, however, I do HIGHLY recommend thoroughly reviewing your cost estimate prior to work being completed and making sure that you have a THOROUGH understanding of what you are paying for. Original issue: They originally quoted us $3000 for a total wall replacement and new Subfloor. They were able to adjust the wall and replaced a square of floor board and still tried to charge us almost $1700. Attached shows the original estimate which included taking the entire wall out and replacing. The final $1339 invoice is not including the $304 deposit that we made on the original estimate. That included, puts the total paid $1643. There entire invoicing system seems insufficient for customer needs. I have a limited idea what I actually am paying for at this point. The original estimate I assumed was paying for entire day or 2 labor, but of course I have no idea since labor and materials don't have their own line items. From the entire billing process it seems as though they arbitrarily put in numbers. I was told I would get a 10% military discount, but I have no idea if that is the case as their is no line item showing that on the invoice. I am extremely disappointed in the billing process of this company, had I known that I would being paying 66% of the original estimate for 25% of the work, I would have actually had them do all of the work I was quoted for. I genuinely feel deceived and robbed at this point. I guess the only silver lining is my door shuts easily now... I will also say the quote process was easy and well executed.