Paid my $1,500 deposit on April 24, 2026 for a single office glass door; their signed agreement…read morequotes 7-10 weeks. I'm now nine weeks in with no door and no firm date. I chose them because they're family owned and expected them to stand behind their word -- they don't. By their own admission my frame order was never properly submitted the first time, adding weeks of delay. Any timeline they give does not hold. I've dealt with three different people and spent full days calling, texting, and emailing for a basic update -- one stopped responding entirely, another went silent until I escalated by email, and I've had to practically beg for information. My home sits with an unfinished opening. I would not hire them again or recommend them.

I have had very good experience with this company. Use them twice To do impact windows in two…read moredifferent locations. They were more affordable than the other companies i got estimates from. They are a family business and make an effort to work with the customer throughout the process. The installers were punctual, respectful of my space, and cleaned up thoroughly. This company works to resolve any concerns and provide a satisfactory customer experience. I recommend Sanctuary impact windows if you are looking to upgrade to impact windows. Solid product, fair pricing, and excellent service.

Yoandre came out to fix my sliding glass door which was very hard to open. He replaced some parts…read moreand i paid extra for them to reseal/chaulk any old caulking to prevent water from coming in. He did an amazing job. I now have to be careful opening the door because it GLIDES with just 1 finger :) This is a GREAT problem to have especially when you suffer from carpel tunnel. He was extra careful with the doors and extra clean.

I called Doctor Door in Miami to request a quote to repair the glass bathroom door, since the top…read morepart was slightly hitting because the upper hinge had given way. The next day, the employee showed up and took measurements, indicating that the 2 hinges needed to be replaced for $400.00. Of course, I rejected that. I called or was called by the boss Darío, who asked me how much I wanted to pay. I answered $200.00 and he agreed. He sent me a technician (Brito) who was supposed to arrive between 2 and 3 PM (he arrived very late, by the way, with justification) and entered my house at 5:04 PM and left at 5:19 PM. The next day I complained to Darío that for 15 minutes and without parts to install, just to tighten the 4 screws, it was extremely expensive, to which he replied that that was the cost. NO, THANK YOU.RCI

i cannot even begin to tell you how ecstatic i am with my new windows. they are beautiful…read more from beginning to end, working with Vico Windows has been remarkably easy. Dino came and measured, Donna sent me a couple of different proposals as i wasn't sure what i wanted. then i switched the window configuration completely and they said they could accomodate and poor Donna had yet another proposal to send. Gino came out and measured again and went over some specifics. the biggest hurdle we had was my hoa, they took forever as they kept switching property managers. finally got approved Vico applied for the permit and and voila.....i have beautiful windows. the installers were on time, professional and cleaned up after themselves. Donna arranged for the inspection and 2 more representatives were here during that and then removed the window stickers and left me with warranty paperwork and important info and i am tickled pink. i highly recommend hiring Vico Windows, they are a terrific company to work with.

Not sure who Nikita B is (who wrote bad review).... but it looks like her life surrounds her making…read more1-star reviews. I, on the other hand, had a FIVE STAR EXPERIENCE having my 50-year old windows and doors replaced. Everything was explained in detail perfectly. You can save 3% if you pay cash. But you can also pay via CC if you want your miles/points. The terms were fine (50% order/Balance after installation). The timeline was spot on (10-12 week lead time), permit opened with city, city inspected, permit closed. All was flawless and they do an amazing job of follow up. I have also recommeded them to the other 44 owners in my condo complex who have not already replaced their windows and doors. I cannot believe how quiet it is inside my condo now. I wish I had called them years ago! THANK YOU VICO.

Great customer service from the moment I called their office, during the time of the service, thru…read moretil the completion of the job! Very satisfied customer here. Loni replaced the balance rods in my hurricane resistant windows and did an excellent, efficient job ! Thank you Bliss for a job well done !

I've used Bliss for years from window work and screens to cut table glass. Always reliable, on time…read moreand great service. I highly recommend!

BEWARE! They charge big boys prices, but they certainly do NOT deliver big boys results. Excellent…read moresales process until the subcontracting roofers show up. They finished my roof only three weeks ago... subpar materials, chipped tiles, rusted nails, sloppy labor, disgusting finishing touches. I will let the pictures speak for themselves. The first two pictures are what we thought we were getting. The rest of of the pictures show what we actually got (even after we had them come back THREE times to fix issues... the third time the roofers came back, they refused to do any further work to fix the pending issues and just left.) Don't just take my word for it. Look at my pictures and draw your own conclusions. This is what $27,000 will get you with Nessco.

Matt called me back within a day of my review re: customer service issue at HK construction. He…read morescheduled an experienced tech guy for early the next week who identified the mishang of my door and fixed it within 15minutes. Thank you Matt for your great follow up to correct the problem.

I had a very pleasant experience with this company on a job to repair my bedroom broken window…read more Gabrial was very thorough and industrious as he repaired my window. He had the supplies he needed on the truck and completed the job in a little over 1 and 1/2 hours. Gabriel was pleasant and cleaned up after his work.. My wife and I were very pleased.

Great service and work is excellent. Gabriel is very nice and his work is great. We have used them…read moreseveral times and found the whole operation is great.

installed a new beautiful paved driveway for us, with nice pavers. High quality work. Great company…read moreto work with and got the job done fast! Will be using them again. Thanks!

Had a great experience with Hector and his crew. Had a small project for one of my rentals that…read moreneeded to be finished up before it was ready to rent. Hector and his team came in and got the job done in a very timely fashion and the price was excellent. Will be using them in the future for my other rentals!

We got a few estimates from other recommended companies. We did all of our windows and doors…read more This was the ONLY company that offered to take us to the showroom(s) and see what we were getting. We went with ECO windows with the LoE Coating. Johnny explained the whole process and was super knowledgeable about the impact windows and doors. Very responsive and the communication level was superb. And trust me, we ask all the hard questions... What I really liked was that installation day was fast! About 13-14 guys showed up to work on our home. They worked fast and did a great job. They covered the furniture (although, this is a messy project regardless) to lessen the dust. And any small issues were addressed immediately and in a timely manner. I highly recommend this company if you are looking for a professional, reputable and honest company. 5 Stars. Keep it up.