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    AAA Independence Insurance and Member Services

    2.5 (6 reviews)
    Closed 9:00 am - 5:00 pm

    Services - AAA Independence Insurance and Member Services

    Car and truck insurance

    Life insurance

    Travel services

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    Recommended Reviews - AAA Independence Insurance and Member Services

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    7 years ago

    OMG I went inside to renew and transfer my aaa membership The front desk customer service rep was very rude and Unprofessional.

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    16 years ago

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    9 years ago

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    DO NOT PURCHASE FROM JOHN HANCOCK INSURANCE!…read more To anyone looking to purchase a long term health plan for you or your senior parents, here is a buyer beware story. Please take careful notice of whom you purchase from and DO NOT PURCHASE FROM JOHN HANCOCK INSURANCE! My 88 year old mother, a woman who had 13 children and sacrificed more than any of us can imagine, has twice been denied from receiving the benefits of her long term health insurance policy because the company claims she can get around "fine." They denied her last August, even though she can barely see and fell 5 times last year. Last October she fell and broke her hip and could no longer safely live in her home of 50+ years. She uses a wheel chair and a walker to get around and can barely pick up her feet because she is so weak and unsteady on her feet. She is losing her eyesight because of glaucoma and macular degeneration. This shameful insurance company, a company that we trusted to treat our mother with respect and decency in her old age, is denying her the right to live with the safety of knowing that she did the right thing by purchasing insurance to keep a roof over her head. Our father spent his life touting the benefits of insurance, as he was an agent himself (thankfully for a different company), so it's painful to have to share this story with the public; however, we are at a loss as to what to do. How incapacitated does one's mother have to be in order for this company to grant her this policy? She can not take her medicine on her own, she can hardly shuffle herself around the room, she has fallen again in her assisted living facility, and she needs 24 hour care. Even her assisted living facility is shocked that she was denied, again. DO NOT PURCHASE FROM JOHN HANCOCK INSURANCE! At the bottom of their policy it gives a number to call if we'd like to sue them which tells us that they've been down this road many times before. Do they just expect people to give up and not sue? DO NOT PURCHASE FROM JOHN HANCOCK INSURANCE! I'd give this company 0 stars if I could.

    Collin Doyle - State Farm Insurance Agent - State Farm Agent

    Collin Doyle - State Farm Insurance Agent

    (7 reviews)

    I can't say enough great things about my insurance agent Collin Doyle! When my basement…read moreunexpectedly flooded overnight, I was overwhelmed and unsure of where to even begin. I wrote a distressed email at 6:30am and Collin called me back at 6:37am and laid out a comprehensive action plan that was very easy to understand. Not only was Collin incredibly responsive and kind during a stressful time, but he also made sure the entire claims process was smooth and shockingly fast -- everything was handled and resolved in just ONE week! Collin guided me through every step, answered all my questions with patience, and made sure I felt supported the entire time. Thanks to Collin, what could have been a long, drawn-out disaster turned into a manageable simple process. If you're looking for someone who truly has your back, is an industry expert, and truly cares at the highest level, Collin Doyle is the insurance agent you want. Highly, highly recommend!

    To say I'm disappointed with this specific agent and relationship is an understatement. I have been…read morewith State Farm since my father set me up when I was 16 years old. Almost 30 years. I've maintained the relationship with the same office through moves and multiple new home and vehicle purchases, always bundling everything here. I've never missed or been late on one single payment. Over the past two years, we had some appliances leak, in addition to wind damage on our roof. One of the claims was inadvertently a duplicate (never questioned by this office...and for our singular roof), and we were told our entire homeowner policy is now cancelled. I went through the process of an appeal, only to hear today it was declined. With this lag, I only have 3 days (counting the weekend when insurance offices are not open) to find a new policy. Absolutely awful experience, customer service, support and management.

    AAA Independence Insurance and Member Services - travelservices - Updated July 2026

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