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    AAA Royal Catering

    4.8 (20 reviews)
    Open 8:00 am - 8:00 pm

    Services - AAA Royal Catering

    Allergy-friendly catering

    Gluten-free catering

    Kosher catering

    AAA Royal Catering Photos

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    7 years ago

    Never even bothered to reply to my message. Sent two emails and left a voice message. I wouldn't bother with them ever again.

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    Review Highlights - AAA Royal Catering

    Tony responded to our request in a very timely manner with an invoice breaking down every detail and cost.

    Mentioned in 10 reviews

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    Riviera Waterfront Mansion

    Riviera Waterfront Mansion

    (98 reviews)

    Phenomenal. Spectacular…read more Amazing. Epic. My daughter and son-in-law got married there yesterday. The attention to detail, the ambiance and the staff are second to none. If you want the perfect wedding, this is where you want to go.

    Beautiful Wedding, Disappointing Ending…read more Our experience with this venue was very positive throughout most of my Niece's wedding day, which makes the evening ending especially disappointing. At approximately 11:45 p.m. there were only our immediate family and two cars remaining. We were not socializing or lingering--we were actively packing up a large number of wedding items. Unfortunately, the staff became extremely aggressive about getting us out, despite the fact that there was a torrential storm outside. They closed the ballroom doors while we were still trying to retrieve our belongings, and the staff repeatedly rushed us. The maitre d' was particularly unpleasant and even confrontational. At one point, she even screamed at the DJ because they were seven minutes over the scheduled time. What was most upsetting to me was how the bride herself was treated on her wedding night. My Niece was trying to make sure everything had been collected, including the gift/money box and a large stack of photo-booth pictures. She was told the money box had been packed into a bin, but when she asked to verify it, it wasnt there! She politely asked if she could go back into the ballroom to look, since the doors were closed up already. They very reluctantly allowed her to do so, and lo and behold, she thankfully found the money box still sitting inside the ballroom, along with the photo booth pictures. I had actually been worried about leaving those items unattended but they rushed me out saying they would take care of moving them to the lobby, They did not! There was also an expensive package of large sparklers unused that the venue was making an exception for. While everyone was being rushed out, the large package of sparklers disappeared. We never found them and the staff played dumb. The staff also argued repeatedly with my Niece when she asked if she could return the next morning to pick up some larger items that simply could not fit into our vehicles because the tool to break them down was missing. She was told in no uncertain terms no it wasnt allowed. Other wedding venues allow you to pick up the next day cheerfully. These people wouldn't budge. The maitre d' lady was Especially Disappointing. As the person in charge at the end of the evening, she had the opportunity to show leadership, patience, basic empathy and grace, particularly toward a bride who was simply trying to collect here belongings during a rainstorm. Instead, her tone was harsh, confrontational, and completely lacking in compassion, stressing out my beloved Niece and ruining the end of the evening. Truly avoidable. More concerning, she appeared to be directing or encouraging the staff to take an unnecessarily rude and aggressive approach rather than helping us finish packing safely and efficiently. They were actually standing there glaring at us. I'm not kidding! Her behavior set the tone for the entire ending of the night and made an already stressful situation even worse. A person in a leadership position should model professionalism and courtesy, not instruct or permit staff to treat a bride and her family as though they were a problem to be removed. We are calm nice people and we completely understand that a venue has a closing time and that the staff need to finish their work. But there is a huge difference between efficiently wrapping up an event and treating a bride and her family as though they are a huge inconvenience, particularly when they are actively packing and trying as fast as they can to leave in a downpour. We have attended many weddings, and it is common for venues to allow a little extra time when guests are genuinely trying to finish packing, plus the venues also have no problem letting you pick up items the next morning if needed. A little patience and courtesy would have made all the difference. Maybe we just had the bad luck to get this particular staff that night. What should have been a happy, joyous final moments of my Niece's wedding night were filled with stress, arguing and the staff rushing her and her family out into a torrential storm. Not to mention the staff was tipped very well in advance. The wedding itself was beautiful and the staff that helped my Niece with the planning were good, but the end of the night staff were just low class. The way they handled the end of the night left a very bad impression and overshadowed what should have been a wonderful final memory for the bride. A bride should never have to spend the end of her wedding might arguing with venue staff over retrieving her own belongings. Or overhearing the maitre d' yelling at a DJ who did a fantastic job saying they would never work there again! Very disappointing display.

    AAA Royal Catering - catering - Updated August 2026

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