Melissa helped me with my car insurance - fast and painless. 5 starsread more

Always very helpful in any and all questions that I ask of them. Great staff willing to go the…read moreextra mile to assist you

This review is mostly aimed at State Farm, not so much the agent(s) although they could have done…read moremuch better with follow-up. I have an older mobile home (1972) but lots of renovations since bought about 15 years ago and it's in good shape. In Oct. my current insurer notified me that they were discontinuing mobile home insurance and my contract would expire on Nov. 17. Called around and had several places working on estimates. Some insurers will not insure a mobile home built prior to 1976 because they were not at that time required to adhere to the current building codes (which do change from time to time). So On Oct 6, after giving this State Farm agent all the pertinent information about my place... year built, description, photos and upgrades I received a good price estimate from this agent I went and paid for it and signed papers. Then I contacted some of the other companies I had estimates from and told them I was going with State Farm not wanting to make them wait until the last minute. Weeks passed, I heard nothing. Didn't want to be a pest or seem to rush them and thought surely if there were a snag they would have contacted me before my current policy ran out. Finally on 12-11 I decided to call and see why I hadn't received anything directly from State Farm. The agent checked and told me they rejected my application due to the age and not being up to current code. I still hadn't received anything from State Farm, but the agent told me they are supposedly sending a letter out and a refund (after months). They knew the year built right from the start. It seems the agents there also should have followed up and really should have known in advance that this would happen. So now I am uninsured, due to their lack of follow-up and called one other agent who had done an estimate for me and they said they aren't sure if their company will consider me now. Back to square one except in the meanwhile I have no coverage. I should have known better, in the past (long ago) I had a similar issue with State Farm, and I also used to have auto insurance with them but they screwed me around with that also. If something should happen to my place in the meanwhile you can be sure there will be lawsuits. There is no excuse for leaving me this position now. I finally received a partial refund on 12-12-25 from which they deducted the time in between. STATE FARM should not be allowed to exist, I certainly will never use them again.

I recently had a glass claim w/ Karen Davis Agency, State Farm Ins. I wound up speaking w/ several…read moreindividuals, all of whom were knowledgeable, helpful, and friendly. "Brenda" was especially nice. I was able to explain my problem in detail, and was rapidly approved for a repair. This allowed me to schedule the work quickly, so that my vehicle was not off the road for long.

I decided to switch insurance companies for the first time in my life last year. It was in a last…read moreminute scramble for home owners insurance days before closing on my first home in march 2012. I was very pleased with the competitive rates paid and quality of service on each interaction with my agent Matt Jones. I would and have recommend them for any insurance needs. I have my home, auto and life insurance all with Matt at Nationwide. When I have a question, I get an answer and or results smoother than anywhere else. I have been in automotive sales for ten years and am no stranger to calling insurance companies. Some are nice, some are well priced; wilgus does both very well.

Great car insurance agent not many places do you have the chance to meet with and talk with your…read moreagent as much as I got too sometimes yes it's a little high but with all the help I get from them it's worth it thank you

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Allstate is a great company and I am proud to represent it. But the best part about being an agent is helping customers and the community. We help customers in any way that we can.

I tried to remove this review but yelp won't let me for some reason. The owner contacted me and…read moreapologized for what had happened and he made it right. Thank you. The girl that was rude on the phone when I was trying to get a quote was let go because my issue was with her initially.

Ever get one of those mailers that say "get a policy for $500"? Well, don't fall for their…read moredeceptive marketing, total waste of time. It took at least an hour on the phone to realize this. Line for line, AllState is more expensive than Progressive.

I have to sign the praiseworthy this fabulous insurance agency and in particular, Theresa with an…read more'h'. When you want to shop for insurance, and want to be able to search fir a huge selection of carriers, I highly recommend Wilgus Insurance agents. In particular, Theresa, represents the companies brand. She is polite, professional and a brilliant agent. She really knows her profession. What makes her outstanding is she does with a smile hospitality and is gracious. No one wants to buy insurance. Insurance is just something you have to pay. Therefore, I think you should enjoy who you are working with, get a great price and excellent coverage. Theresa does all that. 60 years of service and all quality. Top three points about this agency is they are a 5 generation local business, high quality service, and competitive pricing because the are a broker with a huge selection of carriers. Highly recommend this agency. BTW: if you need another service, the have great recommendations too.

From the owner: The Wilgus Insurance Agency, Inc. offers affordable insurance from a trusted, local agency that can…read moresee to all your insurance needs. Whether you are looking for homeowners or renters insurance to protect your home or personal property, great rates on car insurance, life insurance or business coverage for your company, we can help. In addition to offering flexible insurance options and great rates, we also offer five convenient locations to serve you better. Call one of our offices today to see how we can help you or a for a free, no-obligation quote!"

I had an engine replacement covered through Empire Auto Protect, and the entire process was handled…read morefar better than I expected. From start to finish, communication was clear, professional, and timely. They walked me through the claim, coordinated with the repair shop, and followed through on what was promised. An engine replacement is a major repair, and Empire Auto Protect truly stepped up and honored the coverage without unnecessary delays or excuses. The repair was approved, completed properly, and I was kept informed throughout the process. This experience gave me real peace of mind and proved the value of having a warranty like this. I highly recommend Empire Auto Protect to anyone looking for reliable coverage and support when it matters most

Run from this place !!!…read more I had a really disappointing experience with Empire Auto Protect. I paid for coverage for about a year, expecting to use it once my manufacturer warranty expired. When I called to ask about activating/using my coverage at that point, the representative instead told me my policy would be canceled and that I wouldn't be refunded for the time I had already paid. There was no clear explanation upfront that the coverage wouldn't work the way I intended, and no effort to resolve the situation fairly. I feel like I paid for something I never actually got to use. If you're considering this company, make sure you fully understand when your coverage starts, how it works with existing warranties, and what their cancellation/refund policies are because my experience was not what I expected.

Good customer service, and great deal on home and auto together. Easy to contact and answers my…read morequestions in a timely manner.

From the owner: We take care of our customers. All staff at Avery Hall…read moreprovide unparalleled customer care. We offer the same level of service for an individual with a small policy as we do with our large commercial customers. We are experienced and a resource. Our knowledge relates to nearly every kind of insurance to include employee benefits, personal and commercial lines. We also take the time to educate customers on how changes in the insurance industry could affect them and their policies. We are a giving agency. Our staff raises, and Avery Hall gives, thousands of dollars each year to support both area and national causes. We believe that if we put our time and money where it matters the most we all benefit.