I wouldn't call myself a Self-Storage aficionado or anything like that. Heck, I've never even had…read morea storage locker and my only exposure to those is the TV show Storage Wars. However, I have stored my RV at this location for several years now and the place is absolutely clean and well maintained. The storage locker area is in good condition. The RV area has a lot of nice folks who park there, no one I've ever met has been sketchy. There is one lady who has a locker nearby and is always there, fumbling through her stash of books, seems to be a whackadoo, but she's harmless. Actually, she's kind of entertaining. The woman, Karen, who oversees this facility is absolutely a gem. So, like I said, I don't know much about storage facilities, but this place seems to be one of the best places to go if you're into that kind of thing.

**original review is below. I'll leave it as my first impression. I want to update it to 4 stars…read more Employees have been very kind since my first review so I call it an isolated thing. Everyone has bad days. Price and location are still the strong factors. It doesn't have the 5 star perfect everything great WOW factor but it's MORE than serviceable. ** The venue is in ok shape, not too nice but nothing grungy. It's pretty easy to get in and out, which is nice. I am on the second floor so the freight elevators are a bit of a pain but they work. Staff is a bit testy most of the time. Helpful enough but definitely have an air of irritability about them. The pricing is what saves this place. I find it to be pretty competitively priced relative to other places. My biggest gripe is having to pay in a physical manner- cash or check. The inability to pay online is really annoying these days.

wow, first of all let me say that the customer service from Malik and Amanda is outstanding! They…read morewere both very knowledgeable and were able to answer all my questions and believe me I had like 100 of them. They were very patient with me and made me feel comfortable during the whole process now second I also noticed the cleanliness of the environment. To see that they take care of their environment let's me know they will take care of me. I highly recommend anyone looking for storage and security to go with pioneer self storage 2. Thank you guys again, I'll be referring anyone I know here.

If you're looking for a storage in Woodland, you've found the right place! I have had 3 units with…read morethem for well over a year and could not be happier. The manager is super friendly and accommodating. They are in the middle of expanding currently and, from the looks of it, will have more than 80 empty units available soon. They also have a huge RV, boat and vehicle storage lot. This place is clean, affordable and provides amazing service, so look no further than Pioneer Storage II.

This place is excellent! Prices are extremely competitive. The staff is really friendly and…read morehelpful. Thanks for all the help to Emily and Crystal!

Amazing storage facility! Highly recommend! The manager, Ms. Kristine is so kind and knowledgeable…read more I got a great deal on a 10 x 10. The facility is immaculate and very secure.

This is so unfortunate but I really didn't have the best experience here. Not only is management…read moreextremely pushy when it comes to signing a lease, they were very uncooperative unless you agreed to what *they* wanted from you. They also kept changing the deal they gave us regarding our rent and deposit plan. As if they couldn't just scroll up in our text messages to see what we initially agreed on. Very wishy washy communication between the individuals in the office. Things were fine for a bit, but then they took away my lease renewal after I said I wasn't interested in moving to a different building three times in three different emails. It came to the point where I had to just stop texting or responding to the emails because they wouldn't stop asking/messaging me after I kept saying I was fine where I was and I wasn't interested in moving. Very much like a toxic ex. I always paid rent and utilities on time, so it didn't make sense that they were forcing me to a different building. Taking away my renewal completely because I didn't comply with what they were forcing me to do put me in a huge stressor of a situation and I had to find emergency housing with such little time during moving season. Additionally, when deposit returns came. They take forever to send it to you, and they don't explain very well what you were charged for. The photos they provide are blurry, and in black and white. You can't make out what they're taking photos of at all. Plus, it seems like they just took photos of anything? We got photos of just a person standing in one of the rooms and the kitchen. No explanation for the charge, just a person in a room. It was funny to see that but still I recommend providing obvious photos of "damage" instead of sketchy, blurry, black and white ones. This property was alright at first but it's super obvious that they only care about money and not the people they are housing, which are more often going to be college students living on their own for the first time. I don't suggest living here if you're low income, a college student, or someone who doesn't have access to a lot of resources because they seem to just do whatever they want with you without a second thought. My only favorite part about this place was the maintenance crew. Super nice people and always got stuff done quickly. I really hope they're being paid enough for the amount of care they put into the residents, moreso than the management team. Sorry Arlington, I liked you at first but you really turned out to be a bad apple in the end.

Cockroach infested apartments; problem persists despite their repeated pest control efforts…read more Students are pressured to renew lease 8 months early, and before cockroach season starts.

Affordable rates, great customer service. Gates aren't open 24 hours, but they open early and stay…read moreopen to a reasonable time in the evening.

Never received my deposit back.they called me stating it would he returned and I gave them my…read moreaddress. buy still no deposit.

Highly recommend this facility specifically because of Michelle. She is absolutely wonderful! She…read moremade the whole process easy and enjoyable. Cheaper is not always better because customer service like this is priceless. Thank you Michelle!

I've been using Natomas Self Storage for a year now, and I've never had a better experience…read more Michelle is the absolute best! She's so friendly and always ready to help. She remembers me by face and can solve any problem I have right away. She's patient and kind, and she really goes above and beyond. The storages are also great - they even have climate-controlled units, which was perfect for my husband and I. We love and appreciate you, Michelle! Thank you for keeping our stuff safe and treating us like family. You'll always be our go-to person for self-storage! N she should be yours too Thanks, Moe and Carlos

Best storage in town. Fair prices, amazing manager, very well maintained. It's the best. Store here.read more

Looks great at first... they get you in with the 3 half of months or some really good deal. Than…read moreafter the deal every 4 month or so your bill will go up 20$ until it's way way higher than anything else even in the area. This business tactic is extremely disgusting. And I will be looking for a more genuine honest company to work with. On a positive. These facilities tend to be the cleaner storage units. So no rodents atleast.

I have always had great service with Pioneer, superior customer service from the personal. I have…read moreused the rental trucks and stored my travel trailer in their lot for years. The security gates and cameras always gave us confidence that the lot was secure. The spots were well marked and set up for ease of parking. The lot was always clean and very well maintained. I highly recommend Pioneer Storage for storage and rental needs.