I recently moved back into town and my father recommended I speak to Ally for a car insurance quote…read moreas mine was ridiculously high with progressive. Ally was very kind, took my information and called me back within fifteen minutes. I managed to cut my insurance cost in half with the same coverage. I went into the office and met the incredibly friendly staff. I had the pleasure of working with Kelly who seemed to drop what she was doing to assist me with no wait. The kindness and attention to detail Kelly practices reminds me of the days prior to the internet when excellent customer service was commonplace and expected everywhere. I highly recommend you call for a quote on your car, house, or RV which my father happily utilizes. I will be calling them when I purchase a home in the near term. Excellent business, excellent customer service and I could not be more pleased with the results. Thank you to all of the wonderful staff!

Terrible business. They do not answer the phone. And they will not return your message even if you…read moreleave one. Avoid this place at all costs

When deciding on which insurance provider I wanted to carry, I did my homework. In the 7 years…read moresince choosing State Farm I have not once had to worry or question the company in which I was entrusting with the protection of my assets, and this is largely in part due to Angie. I have found her to be not only extremely knowledgable and competent, but she has always been honest and forthright when discussing my coverages. I can certainly understand the frustrations of an increasing insurance bill in a reducing economy, especially when it happens without fault or incident that I have incited. However, I understand that insurance is designed as relief in times of absolute need and catastrophe, and given that State Farm has continually been at the top of companies who pay their claims in such times, I am willing to pay them so that I won't have to worry if and when my check is coming. My premiums reflect "assurance" as much as they do "insurance". Auto insurance can be a confusing thing because there are dozens of factors that go into play which determine rates. No accidents and no tickets are certainly two of them, but those alone will not keep my rates from increasing. But again, I find the value of the cost I'm paying in the higher likelihood that State Farm, more than any other company, will be there when I need them should I have to file a claim. I do not carry a State Farm Visa, but I imagine like any credit card company (whether tied in with an insurance company for rewards systems or not) they are not too keen on reducing interest rates simply because I've been a customer of theirs for a number of years. In regards to a company like Citizens, there is unfortunately nothing that State Farm or their agents can do to consolidate, alter, reduce, or alleviate thier costs. They are controlled by the state, and there is no wiggle room for discussion. So, regardless of which insurance company writes a Citizens policy, they will all be bound to the same laws and procedures. This is not a State Farm issue, it's a state of Florida issue. I've had my insurance with other companies in the past, and I can say wholeheartedly that I trust Angie Lewis to have my back, but I also know that even in times when there is nothing she can do and things just suck...that she cares. There isn't another agent, State Farm or otherwise, that I would want handling my insurance needs. And that alone is worth every bill I pay.

Jade at every portion of the conversation ask leading questions that made understanding and…read moredeciding best outcomes with our home and auto police. Which ultimately lead to an additional rider for our golf cart. There will be a follow up with when ready for life insurance and State Farm's Medicare.

The owner contacted me via text to tell me he does not accept "new customers" which I find to be…read morevery confusing.

Andrew provides awesome service and his van is immaculate. My family has been using his services…read moreto o to and from Ocala and the Orlando or Sanford airports for half a year. We can't recommend him enough.

Chris showed up 10 minutes early which saved me 10 minutes of anxiety which I always experience…read moregoing to the airport. He was very professional and gave a comfortable ride. I will call him again.

This company has never let us down! Very friendly, and accommodating! Made it to the airport with…read moretime to spare! Thanks again!!

Ruby at beyond just travel is awesome. She booked my air flight and hotel and the price was really…read morereasonable. I am so excited to take my trip. Ruby made it so easy and painless for somebody' who is traveling the first time. I recommend beyond just travel regardless, if you're a first time or a vet they are reasonable fast and efficient and Ruby rocks. Thank you so much.

just talked to them, very helpful saving me much time researching detailsread more

Wow, Just terrible agency. I was left stranded on the side of the road for nearly 5 hours while…read moreI was getting the runaround with roadside assistance. (Roadside assistance is not through State Farm but a vendor, however legally they are responsible for the actions and conduct of any vendors they do business with). When I called trying to get these things addressed the following day trying to get my complaint addressed I had the misfortune to speak to Devin who apparently has the IQ of a houseplant, the customer service skills of a rock and the emotional and intellectual maturity of a 5 year old. Trying to pass the buck at every turn while gaslighting me. I won't tolerate being treated like garbage by these entitled customer service representatives that think we should feel privileged they even speak to us. When I had enough of his nonsense I asked to speak to another agent which he refused. He then gave me Ryan's number and I texted him or left a message but I received no response. I called again the next day and spoke with another agent who said they would notify him and he would return my call. No response. I am a licensed healthcare profession, I am a veteran, I was a 9/11 first responder. Other than the price gouging State Farm engages in the thank you I got for any of my service was to be treated with disrespect and disdain. I wouldn't go near this agency again if they were the last insurance carrier in the state. I fired this agent and moved to another. The verdict is still out on State Farm itself but I won't do business with obtuse people who have no understanding of what customer service is.

Horrible. Cannot give less than 1 star or I would. They do not look out for their customers. They…read morecreate problems and then blame headquarters and claim it's out of their control. Use someone else. ​