I just wanted to stop by here and leave a note to let Bird Insurance know that Ashley has been so…read moreprofessional, knowledgeable, and kind to me during a difficult situation where I have an impending claim and have had great difficulty in getting it solved. Ashley has been over backwards to via my corner and to ensure that I get action. She is knowledgeable and proficient and very kind and about my situation, and I am deeply deeply grateful I'm a long time client of Bird Insurance here in Ocala and I had good service there, but never anyone with the kind and caring attitude that Ashley has shown to me in my problem

Never would of left this review if I didn't just get an email stating my payment is late when…read morerocket mortgage handles that on my behalf. I don't even know how I am still listed with this company, they never informed me of my original company of St. Johns Ins was being liquidated and didn't find out until 3 month after I get a document from another insurance that I was changed over to them and my payment is now quadruple what I was paying here in Florida. And I was stuck with them since they setup the dues already with my mortgage company which raised my mortgage by a lot and my situation of getting a 4 point check to get another company was out of the question. These people screwed me by not providing the notice needed to find another ins company.

I am on Oxygen and spoke with Sonja about golf cart insurance, she ask if I could come back around…read more1:00 she was going to lunch. I explained being on Oxygen is wearing and would appreciate being taken care of now. She continued to speak extremely loud, I said I am not hard of hearing. She huffily said I talk out. She took my information and said I needed to come back on Monday after the storm was over as the insurance copy was not issuing insurance until after the storm was over. I called another insurance agency and was insured within twenty minutes.

This insurance agency has always been very knowledgeable and accommodating. It is nice to call and…read morealways get a live person to help and answer my questions. I have had my business policy with them for years. Never let down by the great customer service!

When deciding on which insurance provider I wanted to carry, I did my homework. In the 7 years…read moresince choosing State Farm I have not once had to worry or question the company in which I was entrusting with the protection of my assets, and this is largely in part due to Angie. I have found her to be not only extremely knowledgable and competent, but she has always been honest and forthright when discussing my coverages. I can certainly understand the frustrations of an increasing insurance bill in a reducing economy, especially when it happens without fault or incident that I have incited. However, I understand that insurance is designed as relief in times of absolute need and catastrophe, and given that State Farm has continually been at the top of companies who pay their claims in such times, I am willing to pay them so that I won't have to worry if and when my check is coming. My premiums reflect "assurance" as much as they do "insurance". Auto insurance can be a confusing thing because there are dozens of factors that go into play which determine rates. No accidents and no tickets are certainly two of them, but those alone will not keep my rates from increasing. But again, I find the value of the cost I'm paying in the higher likelihood that State Farm, more than any other company, will be there when I need them should I have to file a claim. I do not carry a State Farm Visa, but I imagine like any credit card company (whether tied in with an insurance company for rewards systems or not) they are not too keen on reducing interest rates simply because I've been a customer of theirs for a number of years. In regards to a company like Citizens, there is unfortunately nothing that State Farm or their agents can do to consolidate, alter, reduce, or alleviate thier costs. They are controlled by the state, and there is no wiggle room for discussion. So, regardless of which insurance company writes a Citizens policy, they will all be bound to the same laws and procedures. This is not a State Farm issue, it's a state of Florida issue. I've had my insurance with other companies in the past, and I can say wholeheartedly that I trust Angie Lewis to have my back, but I also know that even in times when there is nothing she can do and things just suck...that she cares. There isn't another agent, State Farm or otherwise, that I would want handling my insurance needs. And that alone is worth every bill I pay.

Jade at every portion of the conversation ask leading questions that made understanding and…read moredeciding best outcomes with our home and auto police. Which ultimately lead to an additional rider for our golf cart. There will be a follow up with when ready for life insurance and State Farm's Medicare.

I recently moved back into town and my father recommended I speak to Ally for a car insurance quote…read moreas mine was ridiculously high with progressive. Ally was very kind, took my information and called me back within fifteen minutes. I managed to cut my insurance cost in half with the same coverage. I went into the office and met the incredibly friendly staff. I had the pleasure of working with Kelly who seemed to drop what she was doing to assist me with no wait. The kindness and attention to detail Kelly practices reminds me of the days prior to the internet when excellent customer service was commonplace and expected everywhere. I highly recommend you call for a quote on your car, house, or RV which my father happily utilizes. I will be calling them when I purchase a home in the near term. Excellent business, excellent customer service and I could not be more pleased with the results. Thank you to all of the wonderful staff!

Terrible business. They do not answer the phone. And they will not return your message even if you…read moreleave one. Avoid this place at all costs

I have been a client of Central Florida Insurance Advisors for many years. Kelli , Scott & the…read moreentire team are efficient and the experts in their fields. The attention given to each specific need in Insurance, & financial planning is unsurpassed. In this day of complexity in finding the best plan to suit my needs can be overwhelming, especially with Medicare. I am so thankful to have a company I can trust fully! Denise S

We received great service from this insurance agency. Our agent, Dana, was very knowledgeable about…read morethe policies we were interested in, got us a great rate on premiums, and just overall made the process very easy.

Will take time with the client to ensure all their insurance needs are met…read more Professional and honest.

We were interested in making an offer on another home without it being contingent on the sale of…read moreour current one and wondered what would be the maximum amount we would qualify for. I left a message with Tiffany at Abbey Mortgage and Derek promptly returned my call. After asking a few basic questions, he was able to do a quick credit check and come up with a pre-qualifying letter for us. After we bought a home, Derek was in communication with us sometimes twice a day by phone, email or text to keep us in the loop as to what documents would be needed to process our loan, and where we were in that process. He was very efficient, knowledgeable and professional--he knows his "stuff"--yet very approachable and friendly. This man is at the top of his game! I would highly recommend Derek at Abbey Mortgage to anyone looking to finance a home purchase. He made our home buying experience a very positive one!

We just closed today on our new home !! We could not be happier with the service we received from…read moreAbbey Mortgage. Derek was so helpful as we went through the process. He answered every question we had with a friendly smile and manner. Along with his right hand Gal Tiffany are the team that you will be on your side to meet your needs. We say without hesitation they are the best !! Harry&Carol Rockwell