Mom's Home Care provided 24/7 support for my father over several years, and they truly exceeded…read moreexpectations. After his COVID hospitalization, my father, in his 90's, needed full-time care. Through a referral, I contacted Mom's Home Care, and within a week they had arranged round-the-clock coverage with exceptional caregivers. The caregivers were reliable, compassionate, and attentive, providing outstanding care for my father. The case manager handled all logistics seamlessly, ensuring continuous coverage during vacations, illnesses, and unexpected situations. She was also a valuable source of practical advice throughout the process. As my father's dementia progressed, the team adapted to his changing needs and continued to provide excellent care all the way through to the end of his life including hospital stays and hospice care. Beyond the care itself, they were a calming and comforting presence for my father and gave me peace of mind when I wasn't there. Their care allowed my father to remain at home, which meant everything to our family. Thank you Mom's Home Care.

I highly recommend Mom's Home Care. My father suffered a serious fall and spent over two weeks in…read morethe hospital. The doctor recommended getting a 24/7 nurse at home. It was a stressful time as you can imagine. There are a lot of care decisions that need to be made and I had very little experience to fall back on. At the recommendation of a friend, I contacted Mom's Home Care. On that initial call they did a wonderful job explaining the process and answering our questions. Their guidance was invaluable and the care team they assembled was great. Thankfully, my dad is on his way to making a full recovery. The Mom's Home Care team was instrumental in making this possible.

Though the Complete In-Home Care caregivers were only with my mom for three weeks, they provided…read moreexceptional care during one of the most difficult times in our family's lives. We had used a different caregiving service in the past, and the difference in the quality of care was truly night and day. After a hospital stay, my mom was discharged into hospice care, and we found ourselves in need of 24-hour support. I contacted more than 15 caregiving agencies, hoping to find a team that could meet my mom's needs and provide compassionate end-of-life care. From my very first conversation with Brenda, the case manager at Complete In-Home Care, I felt reassured that we were in capable hands. Despite having only a couple of days to arrange care, Brenda assembled an outstanding team of caregivers with hospice and end-of-life experience, which was exactly what our family needed. Every caregiver who came into our home was professional, knowledgeable, dependable, and compassionate. They cared for my mom with dignity, respect, and kindness, treating her as if she were their own family member. Their experience and attentiveness gave us confidence that my mom was comfortable and receiving the best possible care during her final days. What stood out most was not only the care they provided to my mom, but also the support they gave to our entire family. They understood the emotional challenges that come with saying goodbye to a loved one and offered comfort, guidance, and reassurance when we needed it most. Their presence allowed us to focus on spending meaningful time with my mom rather than worrying about her care. We will always be grateful for the compassion, professionalism, and dedication shown by the Complete In-Home Care team. They exceeded our expectations in every way and brought peace of mind to our family during an incredibly difficult and emotional time. I would without a doubt recommend Complete In-Home Care to anyone seeking quality caregiving services.

BAIT AND SWITCH. Stay away from Complete In-Home Care Services. I contracted with them to help me…read morecare for my spouse during in-home hospice. I signed a service agreement that spelled out their rates. I gave them my credit card info when I signed the agreement, and they charged my account without providing itemized invoices or receipts until I asked for them. Upon examining them, I noticed that the amounts they charged were higher than the amounts I calculated based on the agreement and the number of hours of service they provided. It boiled down to two specific discrepancies: 1. The agreement clearly states: "A corresponding hourly rate of 1 and 1/2 times the regular rate will be applied and billed for all hours in excess of 9 hrs. / day, 40 hours per week." The REGULAR rate that I was quoted was $36.00 per hour, so the OT rate at time-and-a-half rate was $54.00. The agreement also clearly states: "The twenty-four (24) hour period constituting the following holidays will be billed at 1 and 1/2 times the regular rate: New Year's Eve, New Year's Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day." They did provide services over the July 4 holiday, and the above excerpt says those hours will be billed at 1 1/2 times the REGULAR rate. The agreement does not mention anything about a different "regular" rate for holidays. Yet I was billed $81.00 for each of those 24 hours (1 1/2 times the OT rate). 2. The agreement clearly states: "Billing will be based on actual time worked by caregivers." My spouse passed away, and the caregiver left, several hours before the caregiver's shift was over, yet I was charged for the entire shift, not for the ACTUAL TIME WORKED. When I brought this to the attention of CIHC, I was told that it's their policy to bill for the entire shift, whether or not the caregiver worked the entire shift. (Then why did the agreement say otherwise?) In each of these cases, there was no way of my knowing about those discrepancies before I signed the agreement, and therefore, I was not able to make an informed decision. After weeks of emails and phone calls, they finally refunded me the amount for the holiday rate discrepancy ($198.00). But as of Oct. 20, they have outright refused to refund the partial shift amount ($162.00). Regarding care, it was adequate. The main caregiver they sent was good at performing the services but lacked compassion. I felt she was just there to do a job. Two other caregivers were much more caring but weren't as available. I'll never use CIHC again and do not recommend them.

Very kind and professional. They are always there to help you with any questions you may have.read more

Very caring and considerate hospice agency. Highly recommend them. They definitely treated us like…read morefamily.

Truly the best caregiver experience. I was in a pinch but wanted to find quality care for my Aunt…read more The team matched us with an amazing woman who formed such a strong bond and went above and beyond to provide thorough, accurate care for us. These caregivers have a heart of gold, would not hesitate to go with LiveWell!

Livewell truly cares about the client and their family. They are both professional and…read morecompassionate and I highly recommend them!

This company needs to be investigated. They do not provide the services required and approved by…read morethe insurance. Office people keep passing the phone to other people and do not pay attention to approved request. They do not supervise therapists. It appears to be run by family friends not proffesionals.

Great company with skilled home health providers the therapists are terrific and they show up on…read moretime as well

I used this service first after surgery when I needed 24 hour care for a few days. I now have…read moreserious mobility issues. The caregivers have all been competent, reliable and I have enjoyed each one. Currently I have the same 2 carers weekdays and weekends for 12 hours for several months. The owner is accessible, understanding and compassionate. The caregivers are conscientious and responsible and very professional as well as warm and supportive.

After her surgery my mother needed specialized care. On a recommendation from a friend, I called…read moreAfter Care. Jennifer, the manager was very pleasant and helpful about my mother's medical condition. She quickly sent us a very good nurse, Francisca, who had been with After Care for twenty years. She was very professional and familiar with my mother's particular situation. Her warmth and open personality soon had my mother and the whole family appreciating her. Thanks to her my mother made a good recovery. After Care was so considerate and professional that I would call them again and highly recommend them. Gayle G.

I would just like to shout out roze room for their great services as I was a caregiver and rozeroom…read moregave hospice care to my patient and performed every procedure needed to be done in a timely manner and made sure when I ordered supplies I received everything needed they made all visits accordingly and my close work was with a nurse by the name of sharonjoy and a social worker by the name of renita who were both phenomenal in what they did on their visits. My patient passed and I really miss those ladies. They worked with patience, respect, and dignity.

Don't be fooled. Horrible nurses, no compassion! Ugly hearted people, no character whatsoever! They…read morekilled my husband with high doses of morphine and other chemicals they injected into him! May you all rot in HELL! Criminals under the guise of hospice "care". Especially Isaac, those machines made loud noises all night long, so poor James did not get a good night sleep before he died. Why?

Beverly Hills Home Health Care is amazing! When my Mother in Law came home from the hospital after…read morea stroke, we needed a lot of help and Irina set us up and was amazing from day one! I didn't know where to start, how to navigate insurance, etc. And she told care of everything. Every member of the team from the nurses, to the PT, etc. were all incredible--we loved all of them! We will absolutely be using them again the future. You will be so happy you chose them!!

If you are looking for caring, competent, conscientious home health care nurses you have come to…read morethe right place. I have had experience with home health care and many of the personnel just don't care. Not this outfit. I can't say enough positive things. If you or your loved ones need kind care this is the place to go for your nurse.