Excellence in every aspect. From the first meeting I knew I had chosen wisely. Her knowledge of…read moreEurope was evident. Being a first time European traveler she listened carefully then helped guide the journey. Every detail was planned, personal timely communication through out, complete printout of travel documents and post trip follow up. And handling my mid trip agenda change late on a Sunday within an hr of my frantic call. If you want first class travel advisory Candace Dupps of Outbound Louisville is the only way to go.

Candace is bright, engaging, and professional. She was tremendous in helping us plan our time in…read moreParis and London this past summer. Not only was she accessible while traveling, but she also continued to check in after we arrived home.

When I visit a new area, I try to stop at the visitor center. These types of places are always so…read moreinformative, and the people who work at visitor centers are always eager to help. You can tell they really love the town/city that they're representing. I love people who genuinely love things. The Southern Indiana Visitor Center definitely has people behind the counter who love Southern Indiana. They made me feel even more psyched than I already was to explore the area. They offered tips on what to see, what to eat, the best places to park, and advice about whether or not I should bundle up before heading out on my walk. (Apparently, I might have looked like I needed more layers.) There are also dozens of brochures and booklets about area attractions, which you can take for free. Basically, if you're thinking of visiting the area, this is the place to visit. The Southern Indiana Visitor Center also has a little gift shop full of Indiana paraphernalia, including magnets, candles, bags, artwork, books, cutting boards and lots more. You can also find merch for the local soccer team, Southern Indiana FC. This visitor center is located in downtown Jeffersonville, within walking distance of the pedestrian bridge that will take you to Louisville.

Stopped by on Wed. June 3 at 2:10 p.m. closed no sign stating reason. Very disappointing.read more

If the trip is as great as these folks have been about setting it up, we are in for a great…read moreexperience. Darren and Heather have been easy to deal with.

Travel agent, McKenna Taylor, helped us plan a trip to Paris for 14 people, ranging in age from…read more2-72. She found excellent deals on flights, hotel, and airport transfers. She took care of every detail, including a car seat for the 2 year old in the transport van. She was always accessible and handled any question I had promptly. She made our trip a success!

Crooks. I bought a battery from them less than two months ago. It would not hold a charge. It was…read morealmost $200. I had it taken to two different mechanics. Both tested the battery and it came up as a bad battery after repeated tests, which I have the paperwork on. I called AAA and they sent out the local tech, 'Rescue Rangers'. The tech tested the battery once, for 10 seconds, and said it was fine. He refused to replace it, even though it was within the 2 month replacement guarantee. I called AAA back and got a supervisor. He checked into it and said regardless of what the 2 mechanics said, he had to trust his tech. Beware! Wish I could leave no stars.

I called Bliss to begin the process of planning a family trip to Europe for 14 people. They took…read moredown all my information and said they would get back with me. I never heard back from them, despite multiple phone calls. They were apparently not interested in my business.

Very rude. Try to call and make payments and was told they were in a staff meeting and couldn't be…read morebothered. That meeting was probably about how to get more business. No saturday hours. Just not a very well put together business. Would suggest looking elsewhere.

I was refferred to Vaction Experts though a current client and met one of the specialists (Larry)…read morewho immediately was sincere and engaging. He asked all the questions I would expect (where, when, budget) and then really dialed in options for me. I NEVER felt pressured ever which was refreshing. It was my first cruise and was perfect. They offerred insurance and walked me through what it covered. I declined on my first trip but, have opted to purchase it everytime since Covid. It is way better than what the Cruiselines and airlines offer. They went the extra mile of even printing documents, recommending alternatives to the cruisline sponsored excursions were a huge value and super quality as well as many other personal touches. Larry, unfortuneately passed away and now we work with the owner and his daughter Robin and Rachel. They know what fun and relaxation is and bring it to me every single time!

Booked our trip via vacation experts - specifically Larry Essick because it was a wedding and we…read morewere told he was handling all the details. His service was terrible and I will never use a travel agent again thanks to him! Booked flights with misspelt names then blamed me when I asked him to correct them. Booked flights such that two of my children were considered unaccompanied minors which made checking in a major hassle. He was impossible to get a hold of when we had questions, was abrupt, rude and only offered half answers. I had to call the hotels and airlines directly to get answers to my questions. Stay away from this company!

I requested information for places to eat and something to do for an evening. I was not only given…read moreexcellent choices in Louisville but also southern Indiana. I was given a short tour that included jewels in NULU part of the city and Downtown. This is an outstanding service. Ms Wallace has very professional, knowledgeable and promptly filled my request. I could not be happier and recommend the service highly.

From the owner: Concierge Services Walking Tours…read moreTravel Services Event Planning Forgetful Gentleman Services NuLu Visitors Center Derby Reservations and Planning Et cetera