Tiffany has been wonderful to work with. I had never worked with a travel agent before but she made…read morethe whole process for my husband and i so easy. She let us know about everything we would need to travel internationally and checked in with us multiple times on our travel day, during the trip, and is now helping with the only issue we had while on the trip. She is quick to respond and doesn't make you feel like you are a bother when asking questions at random hours of the day! I will definitely use her again!!

I booked my 40th birthday trip with PM and it was seamless. I knew where I wanted to go but not…read moremuch more than that and they were able to help me pick a hotel, book for 20 people, and find excursions. It was a 6 month process and they were timely and responsive even up to the last min when a couple of fully paid guests had emergencies and had to cancel. One of our guests even had a registration mix up once they got to the hotel and they managed to resolve the issue in no time. Everyone had a great time on the 5 day/4 night trip thanks to Shonda and her crew.

Passports Matter is by far the best when it comes to traveling stateside and abroad. I called and…read moreexpressed every thing I wanted in my trip. Passport Matters took care of everything I asked for and also ensured that all my transportation needs from and to the airport was secured. The all inclusive resort I stayed in (Bahia Principle Aquamarine) was top notch. There were a couple of maintenance issues in my room but that was not a reflection on Passport Matter. The maintenance team corrected the problem ASAP. Passports Matter coordinated the decorating of our room for my birthday. Passports Matter took care of the small details that I didn't consider. I am definitely using them for my future travel needs.

Not only have I used Amanda to book my vacations, but I have also recommended her to many of my…read morefriends and family. We have all been very grateful for her guidance in planning our vacations. She is extremely helpful and patient with every detail to assure everything from our hotel to dinner to activities runs smoothly and is stress free. Her ability to help plan a great vacation full of fun, stress free memories is what keeps us all going back to her every time! You will not be disappointed!

Amanda is the best! She is a Disney expert but can help plan other trips as well. I have referred…read moreher to many friends! Highly recommend!

The Happy Suitcase has made planning travel a breeze! Alison is very friendly and always eager to…read moresupport our travel needs. She provides valuable recommendations and helps us find the best value for our money. Recently, we planned a 2 week trip to Europe and she helped make the trip not so overwhelming to plan and gave wonderful insights from her own travel experiences there. A few years ago, we were in Buenos Aires at the airport ready to fly home and our flights were cancelled. She was monitoring our travel and as soon as she learned of our cancellation, before we even reached out to her, she was on the phone with the airline working to get us home, which was a huge relief for us. The Happy Suitcase is wonderful for all types of travel needs and I highly recommend this service!

I love booking my travel with The Happy Suitcase! Alison makes everything easy and stress free…read more Her knowledge and personal experiences have been very helpful and she really cares about her clients.

I do not like Bourbon, however my husband LOVES it. So for his 50th birthday, I arranged several…read moreexcursions for him and family and friends. Eric was super helpful with the planning, especially when we had to add a couple of people last minute. As I didn't go on the tours, I don't have a lot of firsthand knowledge of the driver/guide, Bob, but he's been adopted as a member of the family, by everyone who has gone on the tours.

This was my first experience doing a Bourbon Tour in Louisville via a tour excursion. Whatever…read moreBourbon Excursions is doing to take care of their customers, well, they are hitting their target! The level of customer service provided by our tour guide, Bruce Raque, was truly exceptional and went above and beyond what one might expect. He went out of his way to give us some history of distilleries and the area, as well as showing us some local spots that the locals love. We really appreciated all that he did for us, from picking us up at our hotel, visiting local distilleries, taking us to a great BBQ lunch spot, and dropping us back at our hotel. To Bourbon Excursions, thank you for an amazing first Bourbon City Tour experience. We will definitely come back for a second!

Bob was amazing! So knowledgeable and fun. We did 3 distilleries. Bardstown, Preservation and…read moreWillet. Bardstown was AMAZING! They were all a delight. Bob also picked a fabulous place for lunch. Highly recommend!!!!

Bob was amazing. A beautiful man, so much knowledge about the distilleries and the area... And a…read moreperfect host. Great driving, even with the icy roads and a delicious stop for lunch. We enjoyed spending the day with him, the conversations were on point and meaningful! Would gladly do this again with ...

Memories made!!…read more Helen is a joy to work with. We have taken 2 Princess cruises with her assistance. She will use her talents to guide you through the process from start to finish. That includes airfare, transfers, hotel stays and most importantly the cruise. Question is, where are we going next!?

Helen was amazing! When my flight was cancelled, she was right there to walk me through things with…read moreboth her and with the airlines. She also helped me get through those few hours of being stressed as this was the first time I had to experience that by myself. So grateful to her for helping me." View Feedback

Vic: I want to say thank u, thank u. Thank u for an amazing…read moreday, experience, and time we had with wonderful time. You provided excellent personal service for us, and we're grateful for you being you and helping us with everything. Even when the lunch spot that was planned was closed Vic was able yo adjust the plan and get us to a local staple BBQ place which was good and still kept us on time for the rest of the day. Amber and Bob, You guys have a great treasure with Vic. He is truly an inspiration and genuinely caring... We had an amazing time, and yes.Whiskey Thief was the perfect ending for our tour, we'll be back next year.

Luanne was amazing. So professional and knowledgeable about the area and every place we visited on…read morethe tour. She was so accommodating and made our two days with her the best. Will definitely book tours with this company again and ask for Luanne specifically as our guide.