I was beyond thrilled with the care I received here at CareSpot. Ms Mimi greeted me as I walked in…read moreand helped me check in. In the back Peta was amazing, she gathered my vitals and eventually wound up taking blood. I didn't even know she had out the needle in! Dr Tracey McKreith is wonderful. Professional yet personable, she makes you feel at ease from the moment she walks in. She listens, she helps and I would recommend anyone needing to go to urgent care to come here. Thank you all at CareSpot!

Office staff is okay, but lacking in real courtesy and customer service. I had an appointment with…read morea female MD. I found that she was matter of fact, and very quick to evaluate. At times, her comments were inappropriate and somewhat rude. My feeling is that she was having a bad day, or she's an overly aggressive A Type personality. Not a good experience overall. I've been to this location previously and was seen by a male PA. He was pleasant and thorough, providing a much better experience.

The entire team here at MD Now Urgent Care was fantastic from front desk staff to the nurse to the…read moredoctor. Everyone was so kind and patient with me. They really thoroughly explained everything and took great care of me when I couldn't get in to see my doctor. The facility was very clean. I do think they probably go a bit overboard with the cleaning sprays because it was making me want to cough with how much was in the air. But, hey!! At least you know they clean right?! I was in and out under about 45mins. I was surprisingly the only patient in for the morning. Typically urgent cares have a line outside the door at opening. So it was nice to be seen lickity split. Check-in was a breeze and if I had any questions the woman at the front desk was happy to answer. Also, they have complimentary waters for all the patients in the waiting area. The only thing I didn't like is there was a sign that said no photos/videos. On the one hand it is a medical facility and probably they want to protect everyone's privacy. On the other hand I get weary about businesses not wanting their place photographed. What do you have to hide? I do think the lobby should be fair enough for photos. Their business! Their rules! Lol. I'll come back here if ever I'm in a jam again, but not big enough for emergency room. They have my business.

I was greeted by the receptionist when I walked in. She was busy but still acknowledged me. She was…read morevery helpful and attentive to me and the other person signing in. All of the staff were great. I waited 10 mins for test results and had my prescriptions sent to my pharmacy with no problem. I've read the negative comments on YELP and they are RIDICULOUS. People asking for things that are way out of the scope of urgent care. None of these negative comments on Yelp make sense. Google reviews are much better.

I came because I am having very bad ear pain. It was a little busy when I got there but it went…read morepretty fast. Plenty of parking. And staff is very nice here that's hard to find in medical offices!!!!

I had a wonderful experience at this urgent care. The front desk staff was kind and made the check…read morein process quick. The medical team was professional, attentive and compassionate.They took the time to explain everything to me clearly, and made me feel comfortable.

I am a traveling veteran, and was not feeling well. I was referred to this clinic by the VA…read moreCommunity care office. I called to verify that they accept VA, and I came down. I checked in at the front desk, and unfortunately, I did not get the lady's name, but she was very friendly and helpful. She took my ID and got all of my information, and had me signed the forms that I needed to sign.. Fortunately, the office was not busy, and I was in the back within about 15 to 20 minutes. I also didn't get the name of the lady who took my vitals, but again, she was very friendly, she took my vitals, and I explained that I had not been feeling well with a bit of a stomach ache. She did a Covid test which was negative, as I expected it to be. The final person that I saw was Monica, the nurse practitioner. Like everybody else, she was top-notch. She listened what I had to say, when I described my symptoms, she asked me if I had any pain. She looked me over, and She asked what medications I was taking, so that there wouldn't be any interactions with what she was giving me. She gave me a prescription for an anti-nausea medication to take across the street to Publix, and also we talked about what I should and should not be eating for the next few days. She also gave me a doctors note so I could file for my ticket insurance for a show. I had to miss because I got sick. She even double checked to make sure I had my flu shot I advised her that I had, And that I had also had my Covid booster as well.. That was nice of them to double check. I was in and out in a relatively short period of time, and I was on my way. Thank you everyone for your fantastic service.

I needed to have a medical test done and they couldn't have made it any easier!…read more I went online, and found the closest location to my residence, which was this one; approximately 4 miles away. I downloaded their app, completed the required docs all within ten minutes and they sent me a text as to when to arrive at the location. After receiving the text, I drove to the location, checked in via the app, and was asked by the very pleasant receptionist to complete a Covid-19 symptom form. My name was called in less than five minutes and the test was completed very quickly. From the time I Googled where I could get the test, to having it completed all took approximately thirty minutes. Given the world we now live in, apps and computers are making things like this easier than they once were.

I applaud this medical center. When i was bitten by a nasty bug i was very well looked after there…read moreby the physicians. I knew I needed urgent medical care and soon after arriving i was confident i was in the right hands. Quick and precise diagnosis lead to a healthy me again!

I did an online check in where I noted I wanted to be tested for a specific contagious ​virus I…read morewas exposed to​. I then​ told the nurse when reviewing my chart and again when he came to test for Covid. During which he only stated the doctor would talk to me about it. Cut to an hour later and the doctor finally comes in only to tell me they don't test for that virus and I'd have to go to my primary. If they knew that why did they not tell me before! It was literally the only reason I was there and I repeated it over and over again! Besides the lack of listening skills the service was good and the doctor was very nice and wrote a note for work even though the Covid test was negative since it wasn't the disease I was exposed to. But seriously I wouldn't be so upset if the nurse had just stated they don't test for that and I would have left rather than wait an entire hour to be told. Now it's past the point I could try to squeeze in for a quick appointment with my primary, I still don't know if I have this highly contagious disease, and I have a work event that I have been told I'm not allowed miss with a note that says I don't have Covid. Tldr: nurse will not be truthful about if they can do certain services until the doctor tells you they can't. Doctor is nice.

Be VERY CAREFUL of this urgent Care. They are very nice if you go but BEWARE they gave my partner a…read morewrist band for sore arm, told him don't worry the insurance will cover it. He is elderly, disabled senior. of course a couple months go by he's now getting bills for almost $200 for the $20 Walmart wristband. they refuse to acknowledge they did not verify and have left us in the wind so to speak to try and figure out how to pay. we've called our insurance with Medicare and they're not paying because they're out of network. the durable medical equipment does not answer the phone and barely returns a call when they do they're demanding payment for a senior that's living on a shoestring of a social security check. Be aware of this facility the manager and customer service they appear nice and friendly but they do not know how the system works with these types of things and I don't think they could care either way- It appears no formal degree or education is needed to run these urgent cares so keep your eyes open and try and go anywhere but this facility. thankful the new er hospital opened up three blocks away.

Best place to get Covid 19 rapid test to see if you have Covid, the test they give you is not for…read moretravel but for your doctor or work. Very nice people and down to earth and they care for your health

Need I say anymore.. she's the TRUTH!! Dr. Mary was referred to me by a friend & now my whole…read morefamily sees her. THE BEST *chef kiss*

Not Recommended I…read morewent to this urgent care because I suspected I had a broken toe. Before going in, I called to confirm they had an X-ray machine, which they did. They took the X-ray but then told me they did not have someone available to read it and that they would call me with the results. Hours passed and I never received a call. As they were closing, I called the clinic myself and was told that the X-ray showed my toe was not broken and that it was probably a sprain. The pain never went away, so my primary care doctor referred me to a foot specialist at Holy Cross. They took another X-ray and confirmed that the toe was actually fractured. My insurance paid more than $500 for the urgent care visit, and I was later billed a $24 co-pay. I called the clinic to explain that the fracture had been missed and asked if the co-pay could be waived. The office manager told me it "shouldn't be a problem" but said she would call me back. Instead, I later received a call from the operations manager, Camilo, who told me they would not waive the $24. What is most frustrating is not just the missed fracture, but the lack of follow-up communication and unwillingness to work with me on such a small billing issue after the situation. Based on this experience, I cannot recommend this urgent care.

Just moved to Sunrise and after being sick for a couple weeks, I decided to go into urgent care. I…read moreread the reviews and they were right! From the time I entered and received care, the entire TEAM was so welcoming, professional and just DELIGHTFUL!!!! I've NEVER left urgent care, feeling so happy while being sick.

Visited recently for an injury and the staff was friendly, knowledgeable, and efficient. Definitely…read morewould go back!

I have been going to Dr Game for the last 4 years and am so grateful for her ...she is an amazing…read morecaring compassionate Dr ... Every question she asks is strictly toward my health and wellbeing...there aren't too many Drs left like this woman ....thank you so much for your caring attitude and for taking excellent care of me

Went there for uti...doctor and her assistant communicated well and pleasant my onlyissue was with…read morethe front desk...I had questions about what I was prescribed which she answered well..after I got in my car I remembered a question I had as to whether I I could take something to relieve symptoms simultaneously with the prescription..I called and asked to speak to the doctor assistant..the receptionist assumed I was still asking about medicine cut me off and went into a litany about my previous question and informed me I would have to schedule another appt to come in for any other questions.I just hung up. Went home and got my answer from chat ai...soon the only thing these Places will have to offer is face to face communication...so listening well is so important.

On a Sunday, my husband was in a lot of pain and decided to go here instead of the ER. He waited…read moreuntil around noon, and only had to wait for two patients in front of him. He was out within the hour with a prescription for antibiotics. He said the doctor was very good, communicated well, and showed empathy and concern. We highly recommend this facility!