Edited from 5 stars to 2…read more My original agent was really attentive and communicative. I had his personal email and phone lines to which he promptly responded whenever I had a question. He was even so kind as to let me know when he moved on to a better job. That's when my PKIG experience plummeted. First, I started receiving frequent advertising emails with no option to unsubscribe. My home/auto insurance provider is insanely difficult to communicate with. They send me an obscene amount of paperwork. Although I quickly turn in the information they request, they continue sending the same papers OVER and OVER AGAIN through snail mail. It's PKIG's job to mediate communication between the insurance provider and myself, but they don't do their job anymore. I've also asked them repeatedly who my new agent is, but never received an answer. Fortunately, when I directly ask for something through the general service email address, they do respond and resolve the issue within a reasonable amount of time. It feels impersonal, and because there's not just one agent that might be familiar with me and my policies, I have to explain my entire situation every time. Thanks to the ineptitudes of Westfield Insurance, I encounter the same problem EVERY YEAR upon my policy renewal, so I've had to repeat an explanation of the issue to PKIG for the past 3 years now. If I thought I could get a much better deal, I would switch in a heartbeat. Westfield and PKIG are both frustrating and disappointing. But, is there a really a better option?? Doesn't it seem like everyone kind of sucks these days? ** UPDATE: Maybe everyone does suck, but PKIG sucks the hardest. Contacted them Monday, October 20, 2025 and was told they'd get back to me ASAP. Haven't heard a peep as of Thursday, October 23. Apparently, they don't need my business so I will be relieving them of that burden.

My previous insurance provider wasn't renewing my homeowner's insurance policy. I contacted a dozen…read moreother agents and providers, but no one would (or could) help me. I finally got a hold of Noah Raitz from PKIG. He listened to my story and was able to find the perfect provider for me. He also showed me how I was under-insured in a couple of aspects on both my homeowner's and auto policies. I thought for sure I would be paying significantly more for my new policies since I would be getting better coverage, but he somehow managed to bundle them and wave a magic wand or something to get me LOWER payments! I am so happy and grateful! I am telling everyone I know about Noah and PKIG!

They were great about following up after the initial request. They followed up with a quote very…read morequickly. Unfortunately, I did not go with them at this time, but will definitely keep them in mind when it's time to renew.

From the owner: Looking for a customer-centric insurance agency? Look no further than the Amanda Clark Insurance…read moreGroup! As a multi-lined business, we offer a wide range of insurance products from various carriers. Our founder, a Christian woman, aims to create a familial atmosphere for all our customers. Plus, we have English-speaking staff as well as translators for Tagalog and Bisaya. Join our community and let us serve you today!

Jon and his staff are more than helpful and always easy to get a hold of any time I have questions…read moreand I was surprised at the rates he was able to offer me. He definitely made changing insurance companies a no brainer.

Jon made the transition from Progressive to AAA easy and quick. I very much appreciated the…read morepersonal service and affordable rates offered.

I've had good relations with the Doug Browne Agency for some time now. I occasionally recommend…read moretheir services to my family and friends.

From the owner: We are your local, face to face insurance agent! We offer risk management & strategic underwriting…read morefor commercial accounts; home, auto & life insurance coverage; and the Lake Estate Program, a special program for lakefront homeowners.

Mather's Insurance went above and beyond anything I could imagine. I knew something wasn't right…read morewith the Business policy I had but couldn't put my finder on it. John Mather's went through it with a fine tooth comb and when the results of his findings came back I was horrified. I now am a client of Mather's Insurance Agency and a weight has been lifted off my shoulders like you wouldn't believe. There still are good people out there along with good insurance companies. This one, I am keeping for life. If you think, or have that gut feeling that something isn't right with your policy, please reach out to them. Top notch ! I can not explain my gratitude! Thank you, thank you! *PENCE PRECISION POLISHING & EPOXY LLC.

John looked at my business insurance about a year ago. He was able to reduce my rates and increase…read moremy coverage. He has my business. Great agent, great questions

I couldn't be happier with Amy Brace at TDA. She took over our account this year and went above and…read morebeyond. She not only found us the best priced policy by far, but since we were so close to our renewal day, went out of her way to make sure we didn't have to make two payments in the same month. When we needed to make a change again, she replied within minutes and made sure to take care of our needs the same day. She's truly amazing. I highly recommend everyone to reach out to her. I've honestly never worked with a better insurance representative in my life! Thank you for everything!!!!

From the owner: TDA is a leading provider of professional insurance and financial solutions. We help our clients…read moreprotect their assets while building additional wealth for a lifetime. We focus on our clients' needs with caring, superior service. We specialize in the following products: Auto Insurance Bond Business Owners (BOP) Commercial Auto Insurance Contractors Insurance Dental Insurance Flood Insurance General Liability Insurance Group Health Insurance Health Insurance Home Health Care Insurance Homeowners Insurance Motorcycle Insurance Recreational Vehicle Insurance Renters Insurance Restaurant Insurance Technology Insurance Term Life Insurance Vision Insurance Watercraft Insurance Workers Compensation Insurance

I have been working with them for a decade at least and have had countless wonderful interaction…read more Today Brittany helped me with some unique situations, that if I had to talk to robots for an hour would have drove me crazy. Thank you for the good work.

This incredibly stupid woman and her team keep sharing pictures of people's homes, and for the 2nd…read moretime to me! Don't bother calling their office because they seem to think they have every right, even when you've called to complain! Shirl Crowe: Allstate Insurance - stop using pictures of our homes to get your business! It doesn't work, and only pisses us all off!

Excellent customer service, great rates, convenient, professional, and courteous. I've been with…read morethis agent for years, and have been very pleased.

From the owner: At the Randy Elder State Farm Agent office, we are dedicated to offering personalized service for…read moreAuto, Home, and Life Insurance in White Lake and throughout Michigan. With a focus on young families and new homebuyers, our mission is to be your reliable partner in managing everyday challenges. Our experienced team is here to assist you each step of the way. Connect with us today to explore how we can support your insurance needs. License #: MI-16693537

The owner of the company got involved after leaving a bad review and handled the work that was…read moresupposed to be done over a year ago.

Alan Osterdale is a great agent. He helped us put together the right auto and home insurance for…read moreour new home in west bloomfield. As a first time home owner he was able to explain everything and make us feel comfortable. Thank you Alan!

This team has been in the area for decades. Our family has been customers since our kids began…read moredriving, honest family run business with competitive rates. It is very nice to go in and speak with a real insurance professional when you need help after an accident.

From the owner: Call Us, We Put You 1st - We offer coverage for personal and business insurance needs. Auto,…read moreHome, Boat, Recreational Vehicles, General Liability, Workers Compensation, Fleets, Umbrellas, Life for key man, Buy Sells. Annuities, Whole Life, Mortgage Protection, Final Expense. #Auto Owners #Hastings Mutual #Safeco # Progressive #Accident Fund #Hiscox #PIE Insurance #Mutual of Omaha #Forester Life Ins Call 248-674-0464 Email: sales@hutchisons-insurance.com