We were in need of needed a new toilet installed and the one removed and reinstalled in a new…read morebathroom in the lower level before company arrived from out of town for Thanksgiving. I called Jason at 8:00 and he arrived at 10:00 and he and his assistant had the job completed by 1:00. They were very efficient, professional, and courteous. I highly recommend Jamison Plumbing.

I had an appointment with Jason and he did not show up. I contacted him a 1/2 hour after my…read moreappointment time. He did not respond until 1.5 hrs. later saying he recalled the appointment but was working on a gas leak. Ask him to come the next day. He said no it would be a couple of days later. Asked which day and time. He never responded. I decided to call another reputable plumber and informed Jason I would be contacting another plumber. He responded then but did not apologized just said he had worked until 11:30 pm for the past 3 days. I do not understand why he did not communicate with me. He had my cell and email. Finally apologized when I told him my time was valuable too.

John responded to our call within minutes. Once he determined it wasn't a dire emergency he came…read morethe next day which was on a Sunday and fixed the issue in under 30 min and our charges were very reasonable. I highly recommend John and AA Drain Medic.

I called and spoke with John about a sudden plumbing issue involving sewerage that prevented the…read moreuse of toilets and showers, and he provided a very fair quote and was able to come the very next day. He fixed the issue in under 5 minutes, explained what had happened and was very knowledgeable in answering all our questions! He was also kind enough to answer questions on HVAC and gave a quote on the spot for other work we are considering. 10/10 would recommend this business, and will definitely be a repeat customer for any plumbing and HVAC needs in the future.

The Sewer Doctors saved us when we had a root growing into our lines backing up our pipes. They are…read moregreat with communication and so friendly and affordable! I highly recommend them for anyone needing work on their lines.

John and Jordan feel like family! Easy to have around! Very thorough and knowledgeable! We used…read morethem at our previous home and will continue if/when the need arises!! Thanks! Sara

Richard has helped me on three plumbing projects and has done an excellent job every time. He is…read morethe most honest and reliable service provider I have ever worked with. All this for a very reasonable price. If you need a plumber, call Richard. You will not be sorry.

Richard on the phone was generous enough to help me through a problem I was having with my…read moreplumbing. I would definitely use him for my plumbing needs!

The service and staff were friendly and professional. That…read moresaid, I was extremely disappointed by the service fee. I chose this company specifically because they're local--I live less than 3 miles away--and wanted to support a small business. However, unlike other companies that offer free estimates, I wasn't informed about the service fee beforehand, and it came as a surprise. That lack of transparency was frustrating. While I accept some responsibility for not asking, I believe upfront disclosure should be standard practice. *UPDATE After reading my review, Taylor Plumbing reached out to kindly explain their billing process. I was not overcharged. From what I understand, they use a flat fee for the first job and a lower additional fee for each job after that. They were professional and respectful in clearing things up. My only suggestion: take a moment to listen and make sure you understand the pricing policy before the work begins.

We had a drain backup after Thanksgiving. Although a two man crew came out later that day, the…read moredrain backed up again within a week. They were here half an hour and charged $230. Apparently they did not run the auger all the way to the septic. They certainly did not check, never looked at the tank. When the line backed up a second time I requested someone come out. I was told they were booked and it would be days before someone could get there. I spoke to young Mr. Taylor. He was unapologetic, had no empathy and was down right arrogant and antagonistic. I told him I would not use or recommend Taylor Plumbing in the future. His reply was, "You go for it buddy."

Have used their services twice now. Company is great and no hard upselling and good price points…read morecompared to their competitors. Have worked with Nick both times. He is fantastic explains everything and does great work. Will use again when more plumbing needs arise.

Updating this review to share that the sump pump installed by Bright Side last year failed at the…read moreworst moment during a torrential downpour while my husband was out of town (enter facepalm here). I was convinced it was broken and called Bright Side once I had the flooding under control in the basement. I can't understate how impressed I was with them from the phone call to the plumber showing up later that afternoon. First of all the person on the phone was so kind, told me I was still under warranty, and assured me that they'd have someone out that day to take a look and fix it. The plumber arrived on time, listed to my whole sad story about the basement and the pump, and figured out the issue within a few minutes. He fixed the pump, assured me it should last a long time with the fix, took a look at our other pump, talked me through what had happened, sent me some estimates on things we could do to improve our set up, and was out the door within a reasonable amount of time. The things I loved was how low pressure it all was and how friendly he was. Other plumbers would have upsold me and likely made me feel pressure to purchase something else. I really appreciated that they came out day of, stood by their warranty with no questions, fixed it, and was honest about the situation, giving us options but no hard sell. This is the kind of service that will keep us as customers. It's always hard to know if a company is good after one visit, but this being our second, and on a call when something bad had happened I would not hesitate to recommend them to others. This appears to be a very good locally run business, and they'll have us as customers for the foreseeable future.

SEARCH NO FURTHER! We had the greatest experience tonight with a late-night emergency main line…read moreservice call! Nothing worse than getting ready for bed, to find all the drains in the house are backing up. Time to call around... I first called one of the well-known plumbers you hear on the radio, and was surprised to learn there was a $99 +$265 emergency call out charge (a total of $364 before any repairs are even made!), and a 2-hour response tj. I came here to Yelp, and found Mike with Ace's Plumbing... most 5-Star reviews in the area. I called just before 9PM and Mike answered, said he'd be right over (though he was getting ready for bead as well when I called!). He was at my house within 15 minutes, diagnosed the issue within 5 minutes, and was soon running a snake down the main line! Was a total of 30 minutes and the job was done! So glad we searched Yelp and found Ace's! In the end, it cost us LESS THAN HALF of what the other guy wanted just to show up (not to mention a 2-hour response time). Thanks again Mike, you saved the day and saved us a ton of money!!!

I called Ace's Rooter for a clogged drain in my basement floor. Mike was fast to respond and…read moreactually came 30 minutes earlier than stated. The clogged drain was backing up in my basement about 3 feet diameter. It was a 15-20 foot line that ran toward the main line. The water went down the next day when Mike arrived. Mike said if he has to clean out the main line that would be 575, but he would clean out the small line for free. Mike put the camera down the small line which had a handful of small fingerlie type branches in there which shouldn't be. Mike said the pipe was bad and really needed to be replaced. He checked the mainline while I was upstairs turning on water for him. When i came back down stairs he said he already ran the camera down the main line and it was fine. I asked him to show me with his camera because I had just bought the house a few years ago and the house inspector showed me where there were a few branches at the end of the line that would need to be cleaned out eventually. Mike ran the camera again and there was sitting water at the end. He said he could clean out the lines but that would be 575+220 after he just told me he would do the small line for free. I then asked him for a rough estimate on replacing the small line. He got on the phone with his concrete buddy and was whispering in the corner on the phone. Comes back and gives me a quote of 9700.00. I ended up only having him clear out the small line and he ended up charging me 575.00. This guy does a bait and switch on his pricing, so I would get everything in writing on how much it costs before he does any work. I won't be using him again. He gets a 3 for his quick response and that's all. His pricing a 1. His integrity a 0.

Good work when I needed it done at a fair price. I will call them again when the need arises.read more

Installed a garbage disposal very quickly. The young man was very polite and on time.read more