Artem is a real Boy Scout. Great communication. Arrived on time. And honest. Seriously, honest…read more We weren't confident our refrigerator was cooling properly. He checked temps, checked the fans, confirmed the compressor was working and said all was well. No upsell. Gave us peace of mind and a bunch of information on how to keep our appliances running smoothly. And get this...he comes with doggie treats in his tool kit! I highly recommend Fix Appliance. If it's broken, he'll fix it. If it's not, he won't put on a show and make unnecessary repairs.

Artem was great. He responded to my inquiry right away and he offered to come to fix my washer on…read moresame night. He inspected the washer and found it needs a new "door lock" mechanism. He will be back tomorrow with the new part to complete the job. HIGHLY RECOMMEND this company!

Great service. Very knowledgeable and just a nice person. Repair was quick and easy. Great…read moreexperience.

This service is very knowledgeable and does a great job of communicating! would definitely…read morerecommend to anyone!

I had issues with my GE washing machine not draining properly. Reached out to another highly-rated…read morelocal repair service and they referred me to GoPro for faster service and availability. I received a phone call and visit to assess the issue later on the same day. Cornelius was professional, efficient, and provided helpful info. Short story: I had washed a load of older throw rugs, backing came off and totally compacted the intake and pump itself similar to a sand pile. Cornelius returned next day with the replacement pump part. The repair took less than 30 minutes and I was back in business catching up the laundry. (Verdict: Don't wash rugs in washer and risk having the backing coming off.) Also, side story: I had Cornelius look at my 2018 model GE stove and double oven combo while he was here, which went partially kaput after I had done a self-cleaning cycle. I figured the high heat had fried the appliance circuit board, but I'm no expert. He gave me an estimate for a repair which entailed replacement part, informed regarding the limited availability and high cost (no longer made) due to age of appliance, and also current comparable stoves to enable me to make the wisest decision for repair or replace. Much appreciated! (Verdict: Don't use the oven's self-cleaning option.) It's been over 2 weeks and all seems well with washer, so I've referred 3 more people for appliance repairs. I have no hesitation in utilizing this service again or recommending to my family and friends.

Two older washers and a dryer repaired. Very knowledgeable, and fast service. Good communicationread more

Needed help with dryer . Had one repair came out. He couldn't solder so my son did it and my dryer…read morecame on but still wasn't working. I called ARS and Alex came over. Very very competent.and knew what he was doing. I wish I had got his call first. It was just some wires on the back of the dryer. He was in and out and I was drying clothes in no time.

Sent Alexander a message about what I needed done with my dryer and he was there the same day. He…read moreexplained and showed me what was wrong and why it stopped working. He was very respectful and I do recommend him. The cost was very reasonable

Our control panel on the Whirlpool oven quit working. All it did was beep incessantly. Called Mr…read moreAppliance & scheduled them. They showed up on time, diagnosed what they thought the issue was & scheduled a come back to install. Showed up again on time, installed part only to find out it still didn't work. Randy, the technician, tried the key pad (which rarely goes out) & found that was the issue. They returned the more expensive part & installed the new keypad. I will use this company whenever we have appliance issues. Highly recommend

They charged us $113 to come out and tell us our ice maker had a crack in it and it could not be…read morefixed. I called Bodewell to look at it and they fixed it, there wasn't any crack. Because of their "Get it Right Guarantee" I gave them a chance to make it right before writing a review but it was 2 weeks ago and they have not got back with me.

Tommy, I wanted let you know how much I appreciate your ability to think about the issue at hand…read moreand develop a plan to address it. You remain calm when issues come up and engage that wonderful ability to solve the problem. I hired Tommy to plumb my new pool heat pump. Looked like an easy enough job. The heater was leveled when we turned it on. However, the fan was hitting something causing a racket. We had to tilt the unit to a 30 degree angle for it to stop. Not good. I could not reach the company's support. I went inside to email them. When I came back out, Tommy had discovered the issue and fixed it. The issue was a manufacturing fault. I can get hyper when issues like this occur and he has a very calming effect on me. I highly recommend him. you receive value service at a fair price

I was having an issue with my samsung refridgerator. I looked up appliance repair and come across…read moreTommy Time decided to give him a call. So tommy time came out to the house looked at my fridgerator and his diagnois was a clogged evaparator coil He then informs me he doesnt have the training or the equipment to make the repair so i paid him his diagnostic fee of 75.00 dollars and he left. so i hired gopro appliance repair out of louisville and they came out and did their dianostics and came to the conclusion that i had a leak in the yoder loop that could not be repaired. So now i had to pay gopro 211.89 for their diagnotic and r600 A refill which was needed to make the diagnois My problem with tommmy time is i was never informed of his inability to be able to do repairs on a closed system until after his dianois which from the tech at gopro was wrong I then in return contacted tommy time and informed him that his diagnois was incorrect and by doing this it cost me an extra 211.89 which i ask if he would refund me the 75 dollars i paid him he responded and said no because it paid for his time and gas to come out well i understand it cost money to do business but it cost me 211.89 more because his diagnois was wrong so i guess what i am saying here is you might want to ask small reair men if they are fully qualified to do the complete job before they come out or should the guy at tommy time advise people of what he is qualified to do since he cannot do all the repairs needed

Michelle and her Dad are delightful people and so helpful. They do not make service calls, but…read moreMichelle was able to help get me the drain pump I needed to get my LG washing machine working again. The part arrived in hours. I found an excellent repair guy, George (from Tink's Appliance Service), to come to my home to install the part. Saved me $200 compared to having LG technician come to my home. So happy to have found this place.

I've brought two kitchen tabletop appliances to Camelot. Though not inexpensive, this family run…read morebusiness does an excellent job of reconditioning many different appliances. I brought my Kitchenaid standing mixer which was barely standing. Camelot brought it back to life for a better price than replacing the mixer. Later, I had them work on my Vitamix blender which needed interior cleaning to keep working efficiently. Camelot charges an upfront fee to evaluate what is going on with your device then this upfront fee is applied to any work you choose to have them do. They call back quickly with their evaluation and recommendations. My appliances were back in my kitchen within a couple of days. Staff likes to explain their work in detail. Very pleased with customer service.

Jeff was wonderful! He was out the morning after I called (they had a same day appointment but I…read morewas going to be unavailable), within the estimated 2-hour window. He gave an honest assessment of the problem with my fridge, and even took the time and effort to show me what was going on (and what he did to fix it). He was friendly, knowledgeable, and the service was affordable. I would highly recommend!

We called Louisville Appliance Repair over an oven door that had fallen apart and fallen off. I…read morespoke with a man named Brent who said they could be there between 11 am and 2 pm and would call before they headed our way. They were a complete no-call/no-show. Very disappointing since they had such a good rating here.

Will use them in the future when I called needing help with my LG washing machine, they referred me…read moreto George from Tink's Appliance Service to get my washer's drain pump replaced.

Refrigerator repaired. Great service, excellent communication, professional repair work, and honest…read morepricing/value. Would recommend to anyone.