My car got stuck in my driveway with all the ice and snow. I called and Cindy was so helpful. I…read moreknow they were slammed yesterday, but she had a driver to me within an hour. I wish I remembered his name, but the driver was SO kind. I had my toddler napping inside so I had no idea what to do with the car since we weren't able to get it back up the driveway. He took my car to their lot so that I was able to get the driveway plowed enough to get the car back in. I will definitely make them my first call if I ever need towing again!

Zero stars! I wI'll never recommend them nor will I ever use their service again! My car broke down…read moreon the highway 1.5hrs away from home, called them, Cindy seemed nice enough & accommodating on the phone. She helped with finding an enterprise so I could rent a car, she kept my car at her shop for 1.5 days until it could get picked up....no charge! Amazing! Johnathon or Jonathan (I don't like to misspell names) seemed very nice too! I meet the other tow truck driver the & gather my belongings only to find that my stuff had been gone through & some of my items (important, valuable/useful items) had been stolen!!!! I call Cindy and instant resistance! Complete denial that Johnathon would do that...he's her son-n-law....show me proof etc. I was HOT! and when ask if I could see the video from the camera Cindy told me to get a warrant!! Guilty much.....?? Do yourself a favor and call someone else or gather everything out of your vehicle before you leave it with them!!

I took my wife's old Volvo to Carroll's and talked with Graham. It had been running rough for a…read morebit. When I picked the car up and my wife took it for a spin, she said it ran better than ever. I have chatted with Graham a few times and he is a friendly, nice guy. The shop seems to run very well and I will continue to use them for repairs. Hightly recommended!

very disappointed in these guys. they preformed the work I asked, not in a timely manor, they took…read moreway too long. but they did good work. problem is I had 2 items go missing from the cab of my truck while they had it. so I asked them and Jim askes me "do I have pictures of them?" do I need to take a picture of the inside of my vehicle so employees don't walk off with stuff? hell no I shouldn't. why would I take a pic of a blue tooth speaker and a check engine light code reader? no one would. so give me back my stuff Carrol's auto employee or tow truck driver. they know how to rectify this.

Abidine provided excellent service. The tow job was outstanding. Highly recommended.read more

Quick to arrive to my location, friendly, and helpful. Was stuck an hour from home at a vet clinic…read morefor my cat and my car wouldn't turn on as well as my phone was dead. Despite having to communicate through my parent, the service was still impeccable. Definitely recommend if you're in a bind and need a quick car battery jump

Dell was great, extremely professional and a class act. Thank you Glen Allen Towing for your help!!…read morethis is your sign, use these guys if you need a tow!! Down to earth and reasonably priced!

My driver was Dell and he was awesome. He was on time, kept me in the loop about my vehicle, and…read morewas very professional from start to finish. Hopefully I won't need another tow anytime soon... but if I do... I'm definitely using this company again because of Dell.

Got stuck in the east end, after calling 5 different people trying to find any recommendations…read moreother than THAT tow company that haunts the streets of Richmond (you know who), someone recommended K&B. They're really awesome and came all the way out to the east end to tow my car back to the south side. The price was reasonable for the distance too, overall good experience.

This is a towing company that I would NOT recommend to anyone! They have been towing cars this…read moremorning at the Chester Fest in Chester, VA! There were NO signs posted at all before they started towing cars from an area that has been used for the past number of years during the Chester Fest. Cars of some of the vendors that are working at the fest! If the area had been marked NO parking no one would have parked there! If there was more that I could do concerning this I would do it! Besides a TERRIBLE review and would NOT recommend them for anything! Not everyone has $175.00 to get their vehicles or $50.00 to get it off the flat bed!

I have no idea what kind of service this company provides, but I -- and many motorists on the Rt…read more 60 Tpke in Powhatan -- were just bullied by one of these trucks, barreling through, weaving in annd out, riding a$$ and trying to muscle his way in front of everyone. Then, ol' Grizzly Adams gets ticked off when we all banded together and didn't let him bully us anymore -- HE was butthurt because we didn't let him take advantage of us -- AND ENDANGER OUR LIVES. I don't care if Chapin's towed for free; I would NEVER use this company based on what I witnessed today!

Flawless tow, professional service and a friendly driver…read more I had to get my car towed at 6am on a Sunday morning and they were there in 30 minutes to save the day.

I own a large truck a Chevy Silverado to be specific. I wanted to get new tires mounted and…read morebalanced on my truck along with an inspection and they did a wonderful job. friendly people done in one day and reasonably priced.

Everyone at Axselle was amazing. I can't say enough about this auto service. We drove in from…read moreNashville with car issues and they took us in immediately, two days before Thanksgiving holiday. I loved their honesty. The big issue was a sensor problem, not a safety issue, which saved us over a thousand dollars. They also took the time to explain things for a second time after having just spoken with my husband earlier on the phone. They made time to fix a minor problem, the air conditioning. On the way out we talked to two of the mechanics, wishing us a Happy Thanksgiving, and learned they also checked all of the cars fluids and made sure they were taken care of. I could tell we weren't the only happy customers because there were gifts on the counter from other happy patrons. I can't recommend them enough.

They showed me one tire which I decided to purchase but switched it out with one that had less…read moretread on it before putting it on.

Great deal on a tire. Very friendly service and cute cats. Would shop here again for sure.read more