One year ago they purchased rebuilt transmission without my permission Then I was forced to install at their shop and they did not replace a gasket that cost 30$ not technically part of the trans Now leaking trans fluid and it's going to cost 4000$ because of location of gasket. These are Garbage human beings passive aggressive could have done this easy job but didn't, knowing it would cost me in the long run read more

Run as fast as you can in the other direction. SCAMMERS !!! They hardly ever do their own work and they subcontract labor out to other shops. Then they point blame at the subcontracted labor instead of owning up to their mistakes and making it right. Go to a shop that knows what they're doing and treats people with respect. The most expensive transmission shop in Albuquerque with the shoddiest work. Would not recommend to my worst enemy. STAY AWAY read more

I had an appointment to inspect a transfer case drip, and I called to reschedule. They told me they were very busy and would get back with me on a new appointment date. Few days went by, so I called again. Tony said he would call me when he had a rack empty to look where the leak is coming from. No call so a few days later I called again and the lady answering the phone told me she would have Tony call me back. Well it's been another 4 days and no call back. I tried scheduling an appointment on line, but that didnt work either. They could at least say, they are not accepting any appointments at this time vs. Blowing me off. I called the Garage on Unser and they got me in in two days for an estimate and called me back within 24hrs with a price and completion date. read more

My differential seized blowing my transmission. It took longer than expected but only because shipping right now with covid and the holidays is a nightmare. They communicated everything to me in a timely manner and my car is running awesome. My favorite part is they estimated the top end of where the labor could be so I knew how much to budget (quoted around 2300 for labor on it all) and it ended up being $200 less. They also replaced the seals in my replacement diff and serviced the trans (I bought them used) before installing. For transmission work I would definitely come back! read more

I would give it zero if I could. Do not go here. My daughter's car had a transmission issue while moving from California to Kansas. What should have been a 2 day trip turned into a week and would have been longer if my son-in-law hadn't kept calling back to get them to fix it sooner. It happened on a Friday so they looked at it Saturday morning which consisted of them driving it around for three hours to tell us that third gear had gone out. They hadn't bothered to actually look at the transmission and couldn't give an estimate for the work that they said they would do on Monday. When Monday came they told my son-in-law they were working on it which turned out to be a lie. By afternoon they had told them they needed to replace a part and rebuild the transmission and that they could do it on Friday. In addition, they made my son-in-law call around to find the part. They finally agreed to do it Tuesday. However, it remains to see if it will get done even then. These people have no compassion or sense of urgency and I worry we are probably being overcharged. read more

Aamco charged me $124 to hook up terminals on a battery. There was no estimate provided for that surprise charge as required by law. The charge for such a simple action was completely ridiculous, it took less than 5 minutes at most. read more

Attention if you think you were ripped off at this company you probably were! Contact the attorney generals office and voice your concerns.The AG office is waiting to hear from you. The owner has deceptive sales practices and is basically dishonest. I worked there and I know first hand. read more

The clutch had been slipping for maybe a month and I didn't want to travel to AZ that next weekend with it in that shape. I talked with Tony Saturday morning, it was being taken care of Monday, picked it up Tuesday. Viola! No waiting for parts. The job seems well done and the lady in the shop is friendly and knows her job. I was satisfied but wished I could have gotten a ride home after delivering my car. Old Service B4 Covid. :( read more

I bought a vehicle from DriveTime on December 27th took it to the dealership on January 2nd for a recall and on the 14th. Went to start it engine light came on Truth extended warranty company told me to throw it to the shop at my cost. cost me $120 to tell it from Belen to Albuquerque they sat on the car until the 29th when they called the extended warranty company 2 days after the 30-day warranty right now. and they said it was electrical problem from when I took it to the dealership on the 2nd. Had it towed back to the dealership on the 29th they reset the computer. Now it's back at that dealership with the initial problem from the 14th it's going to cost $700 to replace electronic throttle-control an intake manifold gasket aamco could have fixed in the first place but they didn't want to deal with the extended warranty company and not getting paid that much. read more

do not use this place well at least this location this place ripped me me off i paid 500 for them to replace my transfer case and it was not installed correctly it was leaking told them about it they denied the problem went and talk to two other places they told me they ripped me off as well this location is is giving aamco a bad name read more

I just went in to get my transmission looked at. They took awhile to get back to me but when they did they gave me lots of information. They didn't charge me to run some tests and check the health of my transmission. I would recommend them if you're considered about any transmission issues. read more

Horrible experience. Took multiple times to repair, lied about the replacement parts. Lost original parts they were to return. Had to get their corporate office to honor warranty and intervene to finish repair already paid for. Deceptive business practices. read more

This review is a bit late and I apologize to AAMCO for this. In January 2019, I got an oil change at a local car dealership. Two days later, my car sprung a leak that I thought was transmission fluid. The car dealership confirmed this and said that my freeze plugs were leaking. Replacing them was going to take 15 hours of labor and cost me over $3400.00. I gave them permission to fix my car. I had issues with this "repair" over the next year and had to take my car back to them 3 times. Well, exactly a year later, my transmission started slipping. I took my car back to the dealership and they told me that this had nothing to do with the work they did and told me to take my car to a transmission shop. My brother recommended AAMCO. I had my car towed to their business. After they evaluated my car, they asked me to go to their office as they found something that they had to show me to explain as I didn't know much about cars. When I got there, they asked me about the work that had been done to my car by the dealership. I told them what repairs had been done and substantiated these claims with my receipts. It turned out that the dealership had BROKEN OFF the parts of my engine where the dowel pins go. Yes, they broke metal off, THICK METAL! They had done other repairs, at no charge to me, to cover this up. AAMCO would not put my rebuilt transmission back into this damaged engine. I contacted the dealership and of course they denied that they damaged my engine. They went from being nice to being rude so fast. I thought I had to litigate this. I asked AAMCO to call the dealership on my behalf, which they were willing to do. After they contacted the dealership, the dealership sent 2 of their mechanics to photograph the damage. The dealership finally owned up to their subpar work and replaced my engine, free of charge. They also refunded what I had paid for my transmission to be repaired. AAMCO would not allow them to replace the transmission, so the dealership had to tow my car back to AAMCO. AAMCO wanted to double check the engine replacement prior to putting my transmission back in. This could have ended very badly for me and AAMCO was instrumental in the positive outcome of this saga. I am forever grateful for their honesty and support. As a woman, it's hard to find/trust a vehicle repair business and it's awesome to know that there are great, honest auto shops still around. They have earned my trust and they have a lifelong customer in me. Their staff have always been very courteous and accommodating. Thank you to all the staff at AAMCO for going above and beyond for me! read more

These guys are fantastic! They go above and beyond to serve you and are courteous, timely, and professional in their work. In from Florida for 5 days and they took good care of our vehicle quickly. read more

I have been dealing with TONY who is the most incompetent person i have had the displeasure of being forced to deal with at AAMCO. My grandson made the mistake of taking his car to this location.....I'm sure not all the employees and the owner are nothing like Tony...to have a new transmission replaced. When we finally got the car back, it was returned the NEXT day..while there, the car was broken into and things, including the battery were stolen! One item was replaced, but it took 3 MONTHS of calls to Tony who talks big, but does nothing! Promises of calling back NEVER happened. I finally spoke with the owner who put in motion that the battery be replaced. I don't like saying negative things, but having my poor grandson having to wait for MONTHS pushed me over the ledge! I pray no one ever has to deal with this "man" ever. read more

Great service, a small mistake was made and they went above and beyond to fix it and have everything okay in the end. Along with reasonable, affordable prices. I Recommend them. read more

John, was extremely helpful. I want to thank this shop for getting me in quickly and doing a fantastic job. They do other repair work also. A blessing for me. read more

Took my car in to get fixed charge me about $700 dollars. Aside from that they didn't have the decency to make a follow up call to let us know "Hey we are still working on your car ect." My husband was the one that had to be calling them to see where they were with the process all the way up in to the point where eventually when he called again they said "oh yes it's ready". Picked it up and the light on my car is still turning on, I don't know what they did. Took it back so they can't fix it! Me and my husband only have one car from leaving my vehicle there. It's been a whole week and they didn't fix anything. I'm just amazed of how you can keep a business open this way not following up with clients about what the status of there vehicle is at. People have a life and they depend on transportation for there daily life duties. The best you can do for your clients is just be upfront and tell them the truth, and say you can't do the job! Honestly I don't recommend you bring your vehicle here. Company like this loses clients trust. read more

Run fast in the other direction if you have a very nice and fast saab..That's all Im going to say because I don't need to get dragged into court..Life goes on kinda deal. read more

I was very impressed with the urgency placed on my needs and the financial options provided to me in assistance. Please ask for Denny he explained everything and insured I recieved quality product and service. I will be back. read more

I appreciate John and his team for helping find an issue in my Jeep that for years that no other mechanic could figure out! Took them less than an hour to diagnose and repair and were entirely fair with the price! Thanks so much for your help!!! read more

Told "Baci" that I'd done research, and could get a remanufactured trans for Mazda for about $1500, and figured about $1000 to install. He said "don't buy remanufactured one, that's what we'll do to your old one." So I fell for the $899 diagnostic fee, to be credited toward repair charge, assuming that since he knew I could get a remanufactured unit and installation for about $2500, that's about what he'd charge to repair old unit. Was I ever shocked when he gave written proposal for $4900! I found a reputable trans repair shop, and told Baci I was having car towed elsewhere. The reputable shop said AAMCO written estimate didn't even accurately describe work or parts. Baci called me back in about ten minutes and said he'd "checked with other suppliers and could get parts cheaper, and could repair for about $2500." Obviously he made up the written estimate, thinking I'd fall for paying double what the job should cost, and had forgotten that I'd already done the research. The reputable shop put in a remanufactured unit which cost me $1500, and charged about $1100 for installation, so AAMCO screwed me for the $899 "diagnostic fee" and tried to rip me off for $2500 more than the job really should have cost. This place is slimy and preys on people they assume don't know what repairs should cost. Don't take your car to this place! I don't know what other AAMCO stores are like, but this place on Lomas is a rip-off. I give them zero stars, but Yelp seems to require at least one star. read more

I wish they had a negative star rating because that is exactly what I would be giving this shop. I took my vehicle to them and had to have the entire transmission rebuilt. Lets just say after $3000 and 2 months later I still have not gotten my vehicle fixed. I have had to take it back 6 times to only hear the same thing "We will take care of it". You would think that if transmissions are all you do you would know how to fix them. Got me thinking if my transmission really had to be completely rebuilt in the first place. Hum? I suggest you think about taking your vehicle somewhere else unless you enjoy driving a rental for awhile. read more

This location gave great service! The employees went above and beyond to pick my sister up and drop her off when she was stranded on her way from Florida to Washington. Their communication was outstanding, and they worked with her to help get some financing since the repairs were quite extensive. We have been to two other Aamco locations with mixed results, but we would recommend this location without hesitation. read more

We were stranded in Albuquerque due to a mechanical failure on a recently installed transmission (work done by our mechanic in AZ). We took our vehicle to the guys at AAMCO on Lomas and were treated with kindness and honesty. They were very professional and did not pressure us to do expensive work on the vehicle. They even offered to work with our AZ mechanic/warranty to get us safely back on the road. We highly recommend this shop. read more

I need to have my wheel bearings replaced, called this place(2mins ago) because I wanted to see if they were cheaper than Firestone, and he wouldn't tell me over the phone. Said to come by because like every doctors office, every mechanic is different. How do I really know that's what I need done. How rude. read more