Had a large amount of work done. Got the car back with loose bolts, the starter was left loose and the under tray was left hanging. After almost 7k of work I was told I needed to spend another 6k to fix the car. Ok I get it rough diagnosis and my car needed work. They tried to somewhat make it right, but left the car in a state where they clearly didn't want to touch it anymore. During this time they were posting social media videos joking about customers wanting their cars fixed and how they can't work miracles. All while having my vehicle for an extended period of time. Ended up selling the car for pennies on the dollar. Just go to the dealer. read more

Ray runs the best garage in town by far. Always honest always thorough and knows what he is doing. Highly recommend!!

A friend recommended this place so I gave it a try. Very nice people. Solid service. HOWEVER. I was given a list of recommended maintenance repairs (some in red and deemed "urgent") that would have cost $3,637. I was told I could use a new radiator, needed new rear shocks, a new serpentine belt, and a valve adjustment (among other things). I just took it to another mechanic I trust for a second opinion. He said all I needed was a new serpentine belt. Just to be absolutely sure, I did a price check online for a new radiator. A quick google search indicated a new radiator should cost me about $70-$116 (see pic). Their estimate (see photo) quoted me at $470.18 (not including labor, new hoses, or a new cap). Lame because I wanted to like this shop... read more

Reincarnation The Subaru Guys - Google search results - Oil Change Stations Near Me - Albuquerque, New Mexico

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Long time customer, took vehicle in because of warning light, was told needed additional work and given a hefty quote for parts. The next day was told the parts would be $1300 more. When I picked up my vehicle, the warning light was still on with additional warning light. Staff said he notified me of the issue over the phone. He DID NOT. FYI, if you schedule an appointment it doesn't mean your vehicle will be taken care of that day. read more

Incredible service, super thorough, and all around solid shop. I had my some tires mounted to new wheels, and didn't want to have my wheels scraped up by your standard tire shop. These guys took the time, mounted them clean and made sure everything lined up. They may be a Subaru shop, but the owner knows Volvos well, and I trusted my baby with them. They did a great inspection of the vehicle, a 1990 Volvo 240, photographed or recorded videos of any issues they found so I didn't have to second guess anything they were telling me, and then returned the car looking better than ever! I know this is a Subaru shop, but the guys know how to treat any car that comes in, and I will be back again to make sure my car gets what she needs read more

Reincarnation The Subaru Guys - New wheels mounted - Oil Change Stations Near Me - Albuquerque, New Mexico

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The customer service was great and efficient for getting an estimate for a big job. The quote on the parts were double the cost at getting them wholesale and ordering yourself, which drove the estimate up a couple thousand for the whole recommended repairs. read more

Bad communication & not great service! First, they kept my car for 2 days to diagnose & I had to call to get an update on my car. They didn't call me or send me the inspection results & quotes. I have a 97 suburu....estimate came to $6000....if I wanted a new car I'd buy one & don't expect my old car to be in perfect condition. Check engine lite on....they changed the fuel cap & cleaned up the EGR Valve & changed my belts for bout $600. So I pick up the car & drive the car from their shop to Belen & get home finding the hood unlatched. After the July 4th holiday, I had to call to request a copy of paid invoice & get status of repair. The shop is packed with cars & quite dirty...unorganized u professional. I was disappointed with their business even though they are subaru experts supposedly! Check engine lite still on. read more

2013 outback with a bunch of miles but still (mostly) running well. Except one day while driving maybe a little too fast through the canyon the engine skips a beat and literally every idiot light on the dash comes on. Worrisome, but other than the one skip the car runs fine... i cautiously head home. Search on the world wide inter web reveals similar mysterious issues have plagued Sub. Owners for awhile... cures are wide, varied and never conclusive... surprise. Suburu dealer took two tries, neither conclusive and ended with the sage advice to ignore it and just "whistle past the graveyard" Felt wrong... even for a spare car doing errand and dog (ride in the car!!) duty. Took it to ReIncarnation and it took them a bit of troubleshooting and a couple hundred bucks but they cleaned all the sensors impacting timing, oil etc. Now almost a month later, car is still running good and without the frightening dash lights. Thanks guys! read more

Reincarnation The Subaru Guys - Dog Duty - Oil Change Stations Near Me - Albuquerque, New Mexico

First visit with my Subaru crosstrek was nothing short of amazing. I can't wait to keep taking my car here to keep it running well and ready for my daughter in 7 years to take over. Knowledgeable staff and caring. Small bonus- the waiting area is welcoming and a nice place to wait. read more

Reincarnation The Subaru Guys - Oil Change Stations Near Me - Albuquerque, New Mexico

They did a reseal of my timing chain housing - terrible job that took four times to fix, and then the engine blew up, literally, They tried to deny responsibility and had to take it to Garcia Subaru to prove they were responsible. They are completely incompetent and not honest. read more

These guys are awesome and trustworthy!!! Would not take our Subaru anywhere else! They always answer questions and are willing to help however they can. Best place to take your sick vehicle l!!! read more

The BEST!!! Reincarnation guys did an excellent job figuring out and fixing an issue with my 2013 Outback after dealership service department was unable to figure it out, or didn't take the time to really check it out. The car has 193,000 miles and runs great again!! Also, Juan took the time to give me valuable advice about another car I had an issue with. Very honest, reliable, experienced, knowledgeable professionals, I highly recommend!! read more

I had a 75 point inspection done here on my 2013 Subaru Outback back in February . The quotes they gave on suggested repairs were down right laughable. I just purchased the vehicle and wanted to see why I was seeing transmission fluid on the ground. Because a trusted friend of mine goes there often I didn't want to challenge them too much BUT they actually put on the inspection it had a blown head gasket! I had to point this out to the guy at the counter because I knew that wasn't right. I am a woman that knows engines. He said OH yeah sorry, thats a mistake that shouldn't be on there......WHAT? I couldn't actually believe the BS they were trying to put past me there. The quotes were outrageous. If you are going here you may want to price check these guys. I was pretty surprised based on the reviews and the amount of business this shop does. read more

They asked lots of questions to narrow down any problems I had with the car. I used the online reservation on the website. Very easy. Showed up and they were waiting. Great. read more

They were incredibly helpful and knowledgeable over the phone. They had me run some tests of my own before we decided how to proceed which I very much appreciated. I cannot testify to their work however as I could not afford them. read more

I took our 2013 Subaru Outback there on February 2 for routine maintenance as well as inspection as I was giving the car to my kid in Denver. I had 57000 miles at that point. I was told that the battery was iffy, and that the control arm bushings were fraying, otherwise it was OK. I was more than a bit surprised to discover that to fix these two issues, as well as do what they felt was routine 60 K maintenance (without rotation) would cost over $4200. They even wanted to replace the radiator with its attendant hoses, although they pointed out nothing wrong with it. I paid for the inspection, got a new battery at Interstate (they even wanted $65 for labor for that), and had the car looked at by a relative who has his own import car repair shop in the Denver area, who pretty much laughed at their recommendations, although he agreed that the bushings were a little frayed but not needing replacement at this time. He felt that nothing else was currently necessary. We had brake pads done in the past there -- they seemed OK with a specific job, although high end , but I heard they do good work and I wanted my kid to be safe. They are pleasant and seem competent, but wow! read more

Honest and friendly. Definitely feel like your car is in good hands. They don't try to do work that isn't needed. Definitely a good place for your car repairs and maintenance! read more

They replaced my steering column, and something was clearly wrong as it is stuck in the morning until it heats up. I took it back 3 times, each time they said they had no idea what I was talking about. I take it to another shop and they instantly agree that these guys didn't want to address their own screw up. read more

Very passive aggressive. Very sneaky. Do not trust them. They seem like they're great. They have stellar reviews and everything is positive and wonderful! But underneath that they will overcharge you. Alot. They will get back at you. Unethical and spineless. I won't have anything to do with them ever again. And I write that with relief. read more

This business is outstanding! Juan & Ray are two of the most courteous, sincere, knowledgeable service men ever! They were patient with my questions and prioritized my car's needs. My Forester has 97,000 miles and needed a timing chain ,radiator, and other things like a power steering suction hose. I learned much, as I wanted to. My car is ready for another 100K thanks to Reincarnation Subaru sharp assessments and repairs. Thanks, guys! read more

Professional, caring and helpful. So glad we found this shop! Car broke down while traveling, and we could not get through to the nearest Subaru dealership to even confirm if they had time to see my car. We broke down 90 miles from Albuquerque and couldn't arrange towing until we had a confirmed destination. The guys made time for us, and diagnosed the problem soon after arrival. The problem was a bad part that had recently been replaced. They got us back on the road within 24 hours of arrival. I'm very grateful! read more

I took the plunge and purchased a new Subaru a couple of years ago. Why another Subaru, you might ask? I'm not made of money and I can't afford to purchase or maintain a Volvo. So I buy Subarus. Reincarnation has taken good care of my new car just like they did the old one. I have enjoyed the heck out of watching this place evolve. The solar setup outside is very impressive and according to Jared powers the whole shop. On my most recent visit, for an oil change, A/C recharge, basic odds and ends, I asked Juan about a loose attachment on my front bumper. Even though I was there to pick up the car and had already paid, he focused on my concern and with the careful application of screwdriver and persuasion was able to fix the loose connection in a matter of minutes while I looked on, admiring his finesse. I can't say enough good things about this business and how much I appreciate their excellent service. read more

Best experience with a mechanic yet. These guys were personable, they didn't try to sell me stuff I didn't need, they were accommodating, and reasonably priced. I'm so happy to have found this place and will definitely be bringing my Subaru back here. Because, you know, it's a Subaru and the head gaskets are gonna blow at some point. I've been to a Subaru dealer here once and I liked the work they did, but they were *so* expensive. And then there are my lousy experiences at Nob Hill Auto (see review) which is too bad considering they are in walking distance for me. Reincarnation was, hands down, the best mechanic here or even in MD and VA to which I have ever taken my car. read more

Wish I could give Juan and the guys at Reincarnation 100 stars. We showed up before they opened after a 5 day ordeal trying to drive back home to Florida from Utah. We broke down in Utah then tried to make it to our next stop in Dallas when we broke down again in Albuquerque. We showed up, told them our situation, and they immediately took our car and went to work. The problem was our transmission which was under warranty and we needed to get back to Dallas urgently for work- so Juan literally gave us a wrench out of their shop and spent time showing us how to reset the battery of the problem happened again so that we could leave and try to get to the Subaru in Texas. He even refused payment from us. Wow. I am so so thankful we found this place and went with our gut to come here. We will never forget the generosity and honesty of Juan and the staff at reincarnation. Truly kind people. I wish all good thing to come their way. read more

A while ago I took my car into ReCARnation to investigate two different problems. One turned out to be benign, but for the other they told me I needed new tires (which I expected) and some suspension work (not too surprised). The diagnostics were completed in the space of a day, and when I came back a week or two later to have the suspension work done, it was completed in a day as well. The pricing seemed quite reasonable. I had gotten a quote from another shop on work similar to what ReCARnation recommended and the prices came out to be just about the same. However, I didn't buy tires through ReCARnation as their quote was quite high. Besides that high price on tires, though, the staff were helpful and competent, explaining the issue thoroughly and quite willing to work through quotes and different options for a repair. If I had a complaint, it would be that they were not able to be very clear on how long work would take. Both times I went in it was for a one-day repair, and I was waiting around to get my car back, so I was looking for a time that I'd be able to pick it up. Both times they ended up being finished several hours later than they had initially predicted. They did end up waiting around a bit for me to get there to pick up my car once, though, since it ended up being finished right before closing - I appreciated their patience. Overall, this isn't a bad shop, and in particular I trusted their diagnostic work. read more

On a recent road trip, my Subaru had all the signs that it needed a new clutch. This was on a Friday evening. I waited until Monday morning to bring the car to Reincarnation based on reviews here on Yelp. Being a Monday morning I wasn't sure they'd fit me in but they did understanding I was anxious to get home. The five star reviews are well-deserved. A few hours after I brought the car in, they called to let me know that it wasn't the clutch but something much easier and less expensive. I dealt with Juan who was great. Knowledgeable, friendly, professional. He brought me to and from my hotel close by. A short time later I was on the road again. Other mechanics would have done the simple repair and charged me for the clutch replacement. If I lived in ABQ, they would be the only mechanics I would want. Thanks Subaru guys! read more

Honestly really genuine people and great shop. Dealt with Juan he offered me a ride to my nearby hotel while the work was done. I was on a road trip in the area from Maryland and had the car diagnosed at a pep boys on a Sunday. Said my motor was shot. Brought it to this place the next day and they diagnosed it properly and told me it was the timing belt roller and assembly. Much cheaper than getting a new engine. Helped me out immediately and did the repair within the day. Fit me right in the schedule. Not I'm back on the road tomorrow and looking forward to my trip. Can't thank them enough. Great people. read more

Love this place. Didn't get that "pit in my stomach" feeling that I usually get when I take my car to a mechanic. They were super friendly, knowledgeable and got my car back on the road quickly. read more

Where do you go when driving cross country and your Subaru Outback named Drogon decides that she wants to overheat in the middle of the desert and you have yet to cross the Mojave? After you laugh at the irony of naming your heat-nervous car after a fire breathing dragon, you bring your car to Reincarnation, and they fix what's broken. Not only do they fix your car without hassle, but they do so while engaging in great conversation, and generally making you want to hang out for a bit. Can't say I've ever wanted to chill with my mechanic, but these guys were rad, and helpful, and I can honestly say I had a great time and would totally recommend them to my friends. read more

Reincarnation is the place to take your Subaru. They fixed my power steering leak for around 50$. This is after I took it to old town auto repair to -fix a wheel bearing, rotate my tires, and check for safety issues after the 2 month road trip we took. Old town told me it would be like 500$ and that I needed all my gaskets replaced. It would have been almost 2,000$- shitty. So I took it to reincarnation for a second opinion. Now all Subarus leek- they run forever. This is my second one. You just have to watch your levels. Reincarnation told me one side gasket has a slow leak, but it was cool for now. They had a special wrench and tightened the bolts on my power steering and told me to check it when I checked my oil. They said this fix works quite frequently with this problem, and that if it didn't -this repair cost -would be put towards the total of the more expensive repair This was in Winter- and so far no leaking with the PS has returned. I will defiantly be taking my Subaru back to them for any services. An honest, informative and quick shop. Reminds me of the shop I used to use when we lived in Colorado. Also they will lend you bikes so you can cruise around, plus Marble brewery is only like 6 blocks away/ read more

This place is perfect. Nothing else to say. Wonderful work, honest, fair, and close to Marble!

We took our 2006 Subaru Forrester to The Subaru Guys. It needed extensive work done on it. There were some glitches along the way, but they stand behind their work and customer satisfaction 100 percent. Juan is a very pleasant and professional person to deal with and we highly recommend doing business with them. read more

We've been taking our Subaru here for about 3 years. It's the first repair shop I've really felt comfortable. They remember you and are very helpful. They are great about helping you save on your repairs when possible- they'll call and offer used parts when available. They'll also give you a heads up on upcoming issues, like about how long you have before needing new break pads. Honest. Fair. Friendly. read more

I brought my toyota there for some body work under the car. Jared was the one who worked on my car. He started on my car right away. Repaired it in about 30 minutes. Drove it around the block to make sure all was ok. Then he would not accept any payment from me when i asked about the cost. This place is the best. Highly ethical, efficient, great customer service, and very affordable! read more

Got their estimate to replace the shaft seal on my transmission... wait for it... $650! Really? So I started "goin down the road feelin bad" til I took it to Neighborhood Transmission who did it for $129! and it was a Sunshine Daydream! I mean, REALLY? Oh yeah, and they wanted me to do something else on it that I forget for another $500. Just sayin... read more

If you need or want a trustworthy place to take your Subaru ( and other cars) with individuals who give a S _ _ _ about your concerns THIS IS THE PLACE!!! I drove up to ask if someone could just look at a concern re my engine belt and Ben, one of the owners changed my belt right then and there, as well as checked and added oil to my car. I have had the worst experiences with Subaru Dealer (Galles and Davis), thank goodness I NEVER have to go back!! Reincarnation is a Wonderful, friendly, ehtical and affordable place. I could go on and on :))), but I won't. read more

I had a great experience when I brought my Impreza in. I was able to ride in my car while a knowledgeable Subaru Guy drove my car and explained why I was experiencing issues (which ended up all being related to having recently moved and not being adjusted to driving at altitude). I really appreciated how thorough the assessment and explanation was and I left with peace of mind and new knowledge. I'll definitely return if I have issues in the future. read more

Subaru Guys are amazing and have done some major work on my Forester. They are reliable, honest, reasonably priced and trustworthy. I have never had an issue with these guys. I'm a female and have been ripped off by a lot of mechanics, these guys show me where the problem is, tell me whether it needs to be fixed and do amazing work. I feel blessed to have found these guys. read more

I have had my car here twice in the last year. Lately I had quite a bit of work done, including an alignment. Just before finishing the job, a part was accidently snapped off. They took full responsibility for it. I would have never have know that this was their error, and they could have easily told me that they found this part broken and I had to replace it as well. Nope, they told me right up front. They ended up keeping my car overnight, and loaned me a really cool old Volvo to get home. As usual, they did a great job on my car. This is an honest shop with really nice people. read more

The Subaru Guys at Reincarnation are great to work with. We took our 1999 Volvo wagon, after a few negative experiences with Independent Volvo. Asked Eric to price out three fixes - brakes, rebuild all-wheel drive, and replace clips to keep 5th door together. We knew we could only afford one thing right now... brakes! They gave us fair prices on all three (much better than Independent!), fixed our brakes , and ended up using parts on-hand to fix the 5th door. Eric was great on the phone and explained everything upfront - he even gave me a ride to the Railrunner station. Ben, Jared, and Eric get the job done. They really care about their customers and our cars, and are professional and do a great job. This is our new joint! read more