Ted and his crew have been very professional and accommodating with my car needs. I drive a lot more than the average person and they have been flexible with its maintenance and repairs. Their prices are much less than the dealer. I found my forever mechanic! read more

My guy got me right again. All new front end kit b joints axels and even the car audios alternator I custom ordered in and out awesome.... Priced fair with a tip always coming back to Bill read more

AAMCO Transmissions & Total Car Care - Oil Change Stations Near Me - Bristol, Pennsylvania

I had a very disappointing experience at AAMCO in Bristol and feel obligated to share it so others can make informed decisions. I went in for a routine oil change -- a basic service you expect any reputable auto repair shop or mechanic to handle without issue. Instead, I was told my drain plug was "jammed," damaged, and couldn't be removed. From there, the situation escalated quickly into being told I needed a full oil pan replacement along with additional parts, turning a simple oil change into a major repair. Before approving anything, I decided to get a second opinion from another local mechanic. They removed the drain plug with no problem and completed the oil change normally. I was also told the drain plug was completely fine and did not need to be replaced. So I was being advised to move forward with a costly repair that was not necessary. What makes this even more frustrating is that my family had trusted this location for years, and the owner was considered a friend of our family. That level of trust is the reason I initially took their recommendation seriously -- and why this experience feels like such a letdown. Whether this was a misdiagnosis or an attempt to upsell unnecessary auto repairs, either way it raises serious concerns. Recommending an oil pan replacement for a drain plug that is perfectly functional is not a minor oversight. If you're considering this shop for an oil change, transmission service, or general auto repair, I strongly recommend getting a second opinion before agreeing to any major work. Trust and honesty are everything when it comes to choosing a mechanic or repair shop. Based on my experience, I cannot recommend this location. read more

Spent 2700 dollars to have the same exact problem (down to the exact same code) come back 3 weeks later. Owner won't even speak with me.

Brian was very helpful and went the extra mile to figure out my problem with my Focus! Would definitely recommend to family.

New owners after Sam, went above and beyond definitively good guys would recommend their services

On or about March 24th, we brought our 2008 Jeep Wrangler to Aamco transmission shop for diagnosis of a problem where the transmission would occasionally pop out of 2nd gear. After 2 weeks, we had not heard from Aamco, so we called to inquire about the status of the diagnosis. Aamco informed us that they were having difficulty replicating the problem. When they finally replicated the problem, the technician told us that they had trouble opening the transmission case. This trouble caused metal filings to enter the transmission. Essentially, they damaged the transmission beyond repair. We asked them to put it back together and allow us to take it to another shop. The owner told us that we can take the car with a tow truck and he would give us a box of parts! We insisted he put the car back together in the condition it was given to him. He said there would be a charge. We assumed it would be a customary diagnostic charge of about $150. However, the technician refused to do so and insisted that we pay a charge of $1787.95. The owner test drove the car with us and said he would not fix the noises or the engine light problem that was not there when we gave him the car. His insistence on cash led to the police being called by the owner of the shop. He refused to take my American Express card until the police told him to. Upon picking up the car and test driving it with the owner of the shop, we noticed that it was making all kinds of noises, and the engine light was on and it was not running at anywhere near the performance it was before we brought the car to him. after a few hours We called Aamco the same day in the afternoon of April 14th to request that they make good on the repair, or at least put the car in the condition it was when we brought it in. He hung up on us! We then again went into the shop 2 days later asked him to repair the car, or at least put it back into the condition it was when it was dropped off. Furthermore, we took the car to a competitor transmission shop, and they informed us that the car was sabotaged. The technician had not only failed to diagnose the problem, but he had also caused further damage to the car. read more

I had brought my car in for a rear differential and transfer casing leak at the Bristol PA AAMCO location. After I got it back the first time, they had told me they fixed the transfer casing and that I was all set. I didn't think about the rear differential leak as I naively assumed the professionals had looked at it and saw it wasn't an issue. So around a week after I decide to get other work done with them, so I brought it in for a quote on wheel wells and fixing the door window control panel. Sam asked me if I had spotted any leaks or heard any weird sounds, which to that point I had not (I also regrettably wasn't actively checking for them), but I asked if he could put it up on the lift anyways and take a look for *any leaks* just to be sure. After waiting in the waiting room for a few minutes, Sam calls me up and tells me they found a transmission leak which they'll cover under warranty as they reused the old seal and it appears that it didn't hold. He said that the leak was slow, and that it'd be safe to drive as long as I kept an eye on things. When asked about the rear differential, he replied that they hadn't even looked at it, despite being asked to inspect the car for leaks twice. Once when I brought it in for the transfer casing AND rear differential, and then that night when I asked them to look for *any* leaks. The next morning before going to work (I had to use a different car), I noticed spots of oil on the ground in the front towards the transmission, and in the rear where the rear differential is located. I was forced to have someone drop the car for me off at the AAMCO, where I then proceeded to not hear anything back the next few days, and I had to call to ask the status of my car six days later. I was told by a lady that Sam would call me back as soon as he could. Later on June 12th, I had to call again as I had still not heard anything further and was getting concerned. I was told it was up on the lift as we spoke, and that they were taking care of the leak under warranty. When I said he might want to hold off on the transmission leak until inspection of the rear differential (because the car is old and isn't worth that much), he then asked me what exactly was wrong with that, and then after I responded we found a leak on the ground near the rear differential, he then told me that he had already taken a look and thought it to just be something that could be fixed with seals. (I thought it a bit odd he asked me but already looked at it, aside from the fact that I had stated the issue twice already). He said he'd get back to me once they were done with the warranty repair. Another few days go by, and I finally get a call at 8:20 AM on June 15th, where he tells me it will be $820 for the repairs, as there was labor for the rear differential and he was charging me for the transmission seals as well as the rear differential ones, despite saying originally he would cover the front transmission leak under warranty. He never once told me before that he would also be charging me for that. I reluctantly agreed to this, and he said he could possibly get the car fixed that night. I didn't hear anything back that night, so I waited until today, the 16th of June to call in the late afternoon and ask about the status of the car. He responds saying it's done, and that I can come pick it up. However, not only did it end up costing me $865.86 for the repairs instead of around the original quoted amount, as I was driving home I found out there was an exhaust leak that wasn't there when I had brought the car in, as when I rolled down the windows I noticed it was making a lot of noise, and it almost sounds like there's something loose underneath. I'm going to have my trusted local mechanic take a look and see what is going on, to help decide what to do going forward, but I don't know if I even want to go back to them to have them fix it considering that they charged me for parts for something they said they were going to cover under warranty, and they've missed the rear differential issue twice despite being instructed the second time to look for any leaks underneath the car. Had they notified me originally that the rear differential would need repairs, and that they would still charge me money for the transmission seal repair they originally stated to me they would cover under warranty (since it appeared after their work), I would have just avoided doing any further work on this car. It's not worth much. But instead, I feel like I've been scammed out of over $4,000 dollars of my money and I still have issues to boot. read more

This place is Fantastic. I've been coming to Sam for years and he's always been fair and honest! Couldn't recommend them more.

I brought my vehicle here to be checked out after it broke down from transmission work from this Aamco location (the co-owner of the car brought the car here initially and so the vehicle had a warranty on the work). The turnaround time the owner Sam has is slow as molasses. He informed me when I dropped the car off that he was not busy for the remainder of the week, into the upcoming week. We agreed he would test drive the vehicle, check for issues, and that he'd give a quote for cosmetic work for the front of the car. After two weeks, I still had no quote and the car hadn't been given an analysis as promised. I asked for the final tally for tow and to have a key made, Sam added in there a little over $200 bucks that wasn't initially discussed, for a test drive and analysis of the car that never happened. Aside from the lack of service and timeliness, the fact that each time I was at that location, they could NEVER find the file on the car. So the warranty information on the transmission work is still MIA from this Aamco. Only positive thing I can say on my experience with this Aamco is that Sam's wife is a sweetheart. Other than that, the owner carries zero weight to his word. You would do better going to ANY other location for your auto needs. Save yourself the aggravation, money, and time spent to babysit this guy. read more

I took my 2000 ford explorer xlt to Ammco Bristol pa I had it towed to Sam he then called me the next day and told me that it was in fact the transmission I needed to replace and Rob helped me set the finance up with easypay finance so I Sam called me and expl that he had done about a thousand of these transmissions then said that he would get me a price he then added everything up he told me the price was 2,780$ plus tax and if it was okay with me that he would start working on my 2000 Ford Explorer XLT that he would have it back to me by that Friday so I said yeah it was okay cause I needed my truck to get to work that Friday came i never got a call so I tried to call them I got no answer so that Monday I called and asked when the truck would be done they told me June 9th that Thursday it would be done so I got the down payment on my easy pay contract of 947$ to get my truck out then when I got to Ammco Sam was there I told him I had the money with me cause he said the truck wouldn't be done today that day so I said okay then I'll just make a payment then that's when Sam came with a invoice with a $1,317.31 cents now mind you I got approved for a 2,000$ dollar financing so all together I paid $3,317.31cents so I told Sam I wouldn't have the rest until I got paid on June 17th but then that Monday June 12th I came up with the 367$ dollars he said the bill still was I borrowed money from my sister and mother in law to get the truck back he then gave me the truck on that day I drive to the Wawa up the street got gas then drove to my house that is 7 minutes from Sams Ammco shop but before I pulled out the lot to goto Wawa my truck was idling roughly then y check engine light came on when I put the truck in reverse then I put it back in park went inside told Sam that the check engine light came on he then had a guy come out plug the scanner into my truck then told me that it was the O2 sensors I said ok he said drive it for a few days see what happens if anything happens bring it back then I said okay drove to the Wawa put gas in the truck then drove home when I got home I parked out front my house the transmission started pouring fluid so I got back in my truck and called Sam back and said I can't take this truck like this it's leaking now so I told him I was on my way back he said okay then on my way there the overdrive light came on again started flashing so I pulled into Ammco parking lot went inside told Sam the overdrive light was flashing again then he had me pull it around the side to the garage but before I made it to the garage door it sounded like the tran was drag so I stopped and let Sam pull into the garage then he told me that a piece popped off give him a day then i had my mother in law call him the next day and tell him that my truck came to Ammco with no check engine light on and no codes that it was just in the shop at Mavis to get a tune up and have the spark plug hole rethreaded cause it got stripped and Mavis fixed all the leaks as well that he needed to fix my truck right he said he would but then every day we called sam he kept telling us tomorrow then today June 18th I was at work called Sam on my lunch break asked him if the tr would be re he said yeah so I said ok I'll be getting off work at 4:30 he said ok it will be done so the time came so I drove to the Ammco shop after work when I got there I went into the office but no one was inside so I seen my truck on the lift in the garage so I figured Sam was back there when I got there I asked the mechanic that was working on my truck where Sam was but then he started Screaming at me like he was crazy or on drugs or something saying "THE OFFICE" so I told him not to yell at me and that I wanted my truck done today or my money back so I left after speaking with Sam he stated that they were having a bad day and a bad week that they are professionals i aid to Sam well that was not professional so he said he would stay open until 7 to get my truck done then at 8 he called me on my way to Ammco again and told the truck was ready and that it shouldn't have any issues then my check engine light came on again then the truck started making noises again and rattling then I called Anmco at 11:44 pm the guy answered told me to bring my truck back tomorrow and drop my keys off in the box this my second time bring my truck back the customer service is terrible they yell at the customers cause they yelled at me and they over charged me I just want my truck to work again after this I will be going somewhere else unless Sam makes this right with me read more

They told me my sons car would cost 2100 dollars to fix but when my 17 year old son showed up to pick up his car it was 3100 dollars. Now my son is totally upset because he can't get his car back. I would never recommend this place. read more

Service was great, I felt like the whole shop were straight shooters. Even offered me lunch while I was there. The only negative was that a tire rotation was requested & part of the package, but due to a slight crack I have in one hubcap, I could tell this tire hadn't been (along with the others, I assume), rotated at all. Probably just a lazy or forgetful tech,but it did damper the experience just a bit. read more

First time here, excellent service treated well. You have earned a new customer. Came back next day got oil change done. Going back soon to take care of other minor issues. read more

Trusted service. Prices are good. Friendly, easy to schedule appointments. Good transaction from a longtime service center. Nice waiting area in the new modern facility. Owner stands behind the work. Maintenance is the key, he explains everything. read more

Gave the car 1.5 days late.....had to always call for an update. What was worse yet is that my mom just got out of the hospital and only had 3 cars for 4 people making the delay even that much worse. Worst part was when sam promised the car by Monday but colby finishes the car wed am, upon leaving colby says a sarcastic "welcome" to me as I walk out....should I be sayying thank you for a d+ service. The only reason the car went to these guys is bc my crappy volvo dealer has some type of relationship(money\friendship) with them. If you want your car to come 2 days late and smell like a smoldering iron then look these guys up....also you will prob see a followup post by the owner to refute or give excuses for their "great" service read more

These people are thieves!! Complete rip off artists. Had to get police involved just to get them to release my car then had to hire an attorney because they wanted to be paid for services never done. This went on for months I ended up having to take my car some where else to be repaired since it still wasn't fixed. Hayden and his father seem to have issues dealing with women in general. They will take advantage of a woman at the drop of a hat. read more

Place is the worst told me I had a bad throttle valve cable and wanted to me to bring it back for additional work before they would even fixed the cable. Picked up the car and brought it to the dealer to have the cable fixed after 115 bucks found out it's not even broke. Dealer adjust the cable been fine since. read more

I'll start by saying that it takes a lot to get to me and I have never left a negative review anywhere or for anyone up until now. This review is for a customer service issue as well as a refund issue. Some time in June I decided to take my 2010 Mazda 3 to AAMCO Transmissions & Total Car Care of Bristol PA where I met a very nice man named Tom. I was having an issue where I felt was potentially transmission related. After about a week Tom called and informed me that the problem has been resolved as my car needed a transmission control module. I paid $580 to complete this service. I left their parking lot & the car began to experience the same symptoms that brought me there to begin with. I quickly turned around and informed Tom. Tom quickly advised for me to leave the car with him as he pointed out that I have paid good money for this service and he wanted to make it right which to me sounded very honorable. Fast forward to today 11/1, I just got my car back and basically felt that I was kicked out of their establishment by the owner. I called a few days ago and spoke to a Sam who identified himself as the owner. Sam informed me that Tom quit his position with AAMCO abruptly and he would have to look at my car which has been there since June. A couple of days go by and Sam informs me that the car needs a new transmission which contradicts what Tom (His former employee) told me. Tom promised me that it %100 was not the transmission causing the symptoms and it was a wiring/communication issue. Sam the owner provided a $2500+ quote without offering a refund on the previously falsely diagnosed transmission control module which his employee at the time already took ownership for. I saw where this was going and decided to remove my car today. When I arrived at the shop, Sam continued to justify the false diagnosis $580 charge by stating I needed a control module anyway due to the codes etc. (Saw this one coming from a mile away) Again this contradicts everything I've been told for months. I don't know car computers and codes, that is why I rely on a professional honest mechanic to assist me. I was getting nowhere so I left. The car had no gas and cigarette ashes all over the back seat! It reeked.. I called to inform Sam of the cigarette ashes and matches in the back seat and his response was that I need to talk to Tom (Who quit and I'm beginning to see why). This man is unable to apologize or take ownership of anything. Everything was "Tom's fault" ... Even though my car was there for months, it was very pleasant speaking with Tom, he really took an interest and was genuinely in my corner. I'll miss him and his professionalism. I believe the owner should take ownership of the matter and make it right. His employee Tom promised he would make the necessary adjustments for a refund if he couldn't resolve the issue. I should not be out $580 because the employee decided to quit. I basically felt like I was being kicked out of there. I am not happy about my car reeking of cigarettes and seeing the ashes all over the back seat. Crazy bad experience and extremely unprofessional. Not even about the money anymore. People need to be aware of this. Good luck. Thanks for reading. Update: just uploaded a pic of a book of matches and some cigarette ashes (the little white specs) found in the back seat. Drove to work and noticed the bad smell.. then noticed this. As I stated above, owner blamed his worker and advised me to speak with him.. him meaning Tom, the employee who no longer works there. read more

On 11/11/15 I had my transmission in my 2007 Nissan Altima replaced by what I was told was a "new" transmission. The original had 150,000 miles on it before it died and the new only has 47,000. I looked around and found out that Nissan does not sell brand new transmissions, only re-manufactured. That being said I don't blame them for putting the only option sold to them in to my car. The problem I have with these people is that it was sold as new and explained to me why CVT Transmissions can not be fixed only replaced with "new". If I had known that the only option would be a remanufactured one and not a "new" one like which they claimed, I would not have sunk all of my savings in to it. Instead I would have spent that almost $4,000 on a "new" car. read more

I had an awesome experience with Aamco, I have had a lot of bad experiences with other auto service shops but everyone here was a straight shooter. They were honest with me about what my car needed to keep running smoothly and called in periodically to give me updates on how everything was going. I had Travis overseeing most of the work done on the vehicle and he was great, even calling to make sure it was ok that he test drove the car after the work was done just to make sure everything was running right. If anybody ever has any car issues these are your guys!! read more

I don't even know where to begin with these guys. They are by far, THE BEST car repair place I have ever been to! The team at AAMCO understood that money was an issue for me, so they offered me 3 levels of pricing for the repairs, along with pros/cons/warranty info for each. They are knowledgeable and KIND. They even had the repairs complete in a faster time than they originally thought. Go see them! You won't be disappointed! read more

Every issue from brakes, transmission, radiator, and oil changes, this place does it all. Sam Underland, the owner has worked with me and always gave the best price. The guys there work hard and nail it every time. I've never had the same issue twice. Most recently my radiator went in my work vehicle. I dropped the vehicle off and was quoted a price. I searched around for a better deal, but I never found one. Aamco beat the price by about $150, with a 2 year warranty included, and was done the next day. These guys put there heart and souls into what they do and should be commended. I highly recommend this place for any and all repairs. read more

I just want to say that they are theives. They charge money that they say its for diagnosis to check things that don't need to be checked. They lied to me to get me to bring my car to them and told me they wouldn't waist time checking things that were already checked. Ended up paying $300 to repair a wire. If u don't want to be robbed don't go there. read more

They are incompetent owners and mechanics. My vehicle was stalling at stop signs and lights after doing unnecessary treatments which were expensive nothing was resolved. They even lied and said they redid the transmission gasket and fluid but didn't. Fortunately I wasn't charged but still stalled. Took to dealer and for $330 they fixed it, the problem low transmission fluid. The owner tells me my car has no dipstick which it does. So a transmission specialty center can't even diagnose low fluids. Incompetent I would have to say. Don't use this center. read more

Needed front brake pads and had read good things about these guys on Google. My brakes were grinding for a day or two and I had babied them in the hopes that the rotors would be OK. Booked the car in with Hayden for an 8:00 AM apt. the following day, he got me right in and at first conveyed to me that the rotors looked OK. After a while he came back to me and told me that after pulling the calipers out they could see the inside rotor was in fact damaged. I thought "YEA RIGHT HEARD THAT ONE BEFORE", I asked to take a look for myself and sure enough it was damaged, but hard to see. Hayden then offered to install the rotors for free while replacing the pads. In sitting in the modest waiting area (right in front of where Sam and Hayden work) I had the chance to watch their interaction with customers and employees and they are spot on. Respectful and efficient and seemed to know their stuff, and really care about what they were doing. This is a family business and I will certainly be going back if I need service. read more

I am new to the area and was fortunate enough to come across this AAMCO service center. From the start they were very accommodating and the service was great. I even had asked about a Groupon that turned out to be from a different location and they still honored it. The manager, Hayden, is very personable and trustworthy when it comes to taking care of your vehicle. Will definitely be going back for future automotive services. Great overall experience. read more

Told the technician that my transfer case was bad and told them to pull it out and call me to let me know about repairs before they did anything. they ended up pulling the whole transmission out along with the transfer case because they didn't believe me and it ended up being only the transfer case that was bad. Even though i never told them to pull the transmission they still charged me for it along with a new clutch master cylinder they damaged by letting the fluid drain out of it (they even told me that it got damaged because they let the fluid drain out). After having the truck for over a week i finally got it back only to have the transfer case not work and a new mysterious rubbing noise coming from under the truck. After dropping the truck off again they were able to get the new transfer case working by replacing a sensor in it but could not find the noise and said it wasn't from them. Once i got home and climbed under the truck i was able to find where the noise was coming from, a bracket they installed incorrectly where the transmission bolts to the engine and it was rubbing on the firewall. I was able to repair this myself by bending the bracket slightly but after over $3,300 in repairs you would expect not to have any problems. read more

i first went to AAMCO when my car broke down on the side of the road, they towed me, and it was the owner of that AAMCO, Sam. if u are like me, and are not able to get a new car u are always at the shop..... Sam and his wife always helped me out, they did an excellent job, always got my car in and out quick and done for a great price! read more