the service manager was checking out why the service light was on, He spent more than adequate time with me explaining why, he also had me ride with him and explained the problem. Very informative, he had a tremendous knowledge of his trade. Keith Brown Center Manager was very polite and helpful and very easy to talk to about the problem. He also gave me information on future maintenance for my vehicle, I would recommend them. read more

This place charged 37hundred for a transmission in a 05 Caddy Seville We got 27 months and 18 thousand miles out of it before it failed, and then get told it is out of warranty but bring it in and we will work with you on parts and labor, that is what they said with the first time there, then once apart the price doubled, People be ware, go any place but here, PLEASE B WARE !!! They don't even deserve one star except for there sale,s pitch to get your car and the it apart, then your SCREWED ! read more

My name is Sabrina, I have just had the best experience with AAMCO. They have restored my faith in mechanics. I took my vehicle twice to Palm Chevrolet and was told there was nothing wrong with my car apparently I was lied to about my water pump. Josh who works with AAMCO diagnosed my vehicle and found the problem was in fact a bad water pump. Him and his crew took care of the problems pertaining to my vehicle and cared about me as a person in need of honesty. They will get my business now and in the future. I highly recommend AAMCO to any and all consumers who are searching for a honest mechanic. GOD BLESS YOU and your team at AAMCO on 530 SW 17 St. Ocala, Florida. THANK YOU read more

Paid $2600 to have my transmission rebuilt. After I got the truck returned to me a week later it was worse that when it went in. Constantly overheating and slipping. Took it back once more to have them fix their "fix" and again when I got it returned still not good. I took it to another AAMCO in Gainesville not knowing it was owned by the same guy and explained to them what happened and how I will never let them touch my vehicle again. I waited over a week this for my truck and I began to get frustrated and I requested that I see the work being done on my truck. They were extremely reluctant but finally came out with the truth and told me my truck wasn't at the Gainesville shop because they had shipped it back to Ocala for repair just to spite me. I also had to fight tooth and nail in the lobby for a detailed bill on what they repaired. I took this detailed bill and my truck to another independent shop the next day and requested they take a look at the transmission. I was informed that it needs a complete rebuild. I presented the AAMCO bill and the man was shocked. AAMCO refused to refund the money that they stole from me for the work they did not do. I ended up suing the company just to get what is owed to me and after the judgement went in my favor they still tried to screw me out of money but eventually I prevailed and I got a complete refund out of the law suit. My buddy also had his brake done at the Ocala AAMCO and after a day or 2 of driving we were going over the oklawaha bridge on st rd 40 towing a boat when we heard a loud band and the truck nearly spinning out of control with boat in tow. When we looked to see what happened AAMCO had replace his factory caliper bolts that they apparently lost with lag bolts meant for wood cause they to shear off and the caliper come off which broke the rim in half and destroyed the tire. NEVER GO TO AAMCO!. read more

My car has been in this shop being worked on for five weeks, they originally told me it was an issue with the TCM then the clutch assembly then the transmission, I financed these repairs through my car company paying half the cost of the repair up front (total repair +3500). None of these repairs fixed my car. Bobby has told me each and every day that this car has been worked on that he would call me with further updates, this man has NEVER called my phone. I have had to call him every day that my car has been there and basically pull information out of him. After the fourth week of them working on my car they deemed that it was an electrical issue due to the PTC and wiring harness being worked on without my knowledge prior to me buying the car. They replaced the PTC and said they tracked the wiring harness.. my car still is not drive-able and I am told by Bobby that they are still working the "diagnostic tree". I understand that this is a busy shop and per what Bobby has directly told me also understaffed but five weeks and you're still diagnosing my car? They are now saying they are taking the car to be checked out at another location and Bobby is telling me the next step is for me to tow my car else where to have it repaired. I've been without a car for five weeks and now he's simply telling me to take it else where. Do not take your vehicle here unless you want a constant headache from their customer service and to waist your time. I understand they are not an electrical specialty shop, but five weeks for you to then say this isn't our specialty? Pathetic read more

Went to these folks for a clutch replacement 10/7/2015 on my 2004 Hyundai Elantra. Got the vehicle back on 10/8/2015. Clutch work seemed to be just fine. On 10/10/2015 noticed a puddle of transmission oil on my garage floor and called AAMCO about this. They were friendly and requested I bring the car back in on 10/15/2015. They called me later in the day to say that the transmission seals were not the correct ones and they were leaking - implied the previous shop put in the wrong ones but they would replace them for free - these seals had been leak free and fine for about 6 months. They called me at 4:30 PM on 10/15/2015 telling me that the car was ready but they closed at 5PM. Rushed over and got the car back on 10/15/2015 and all seemed well. Within a day or so, I noticed black grease all slung inside and under my hood. Looked things over and noticed they had nicked the left CV boot (Hyundai had just replaced the axles 6 months prior on March 28th 2015). I'm unsure if I should further entrust my vehicle to them since every time I take it back, they've broken or damaged something else ... UPDATE 11/5/2015: Called Aamco Ocala on Monday 10/19/2015 about the damaged axle boot and they decided to replace the damaged left axle did the work and got the car back on 10/22/2015 noticed on 10/24/2015 that the left axle seal was still leaking and called Aamco on Monday 10/26/2015 about the leak, they asked me to bring it back in ... Aamco had the car two days to figure out why that axle continued to leak, they successfully stopped that leak. ... got the car back on 10/29/2015 and so far so good no leaks but the car now pulls to the right and the steering wheel is cocked off center to the left ... until all of these events, this vehicle tracked perfectly. They denied any issue with alignment. SUMMARY: this car went in for a simple clutch replacement for about a day, (clutch work itself was without issue) and then went back for leaks and damages 3 more times wasting about a total of a weeks worth of my time over the course of a little over three weeks ... I have to say that these guys get an "A" for effort and sticking with getting issues resolved, but no better than a "D" overall It is in no way acceptable for a customer to get their car back with more damage and issues than it went in for and then have to return multiple times to resolve sloppy shop related damages ... I'm pleased that they were finally able to resolve all the issues, but not happy that it took so much time and effort to resolve the issues that kept popping up ... makes me wonder if there is other undiscovered damage that might exist ... I can't in good conscience recommend them. read more

I contacted Josh at Aamco last Friday to set up a schedule for a clutch repair. We decided that the best thing to do was to get my 1984 Trans Am to them first thing Monday. Right away Josh asked if I had a way to get my broken car to them and well I did. Before I was even able to get my car to Aamco, I received a reminder call from Josh making sure that I was able to keep my appointment. The car was looked over and I was called again, to be told what was wrong and how much it was going to cost to repair the clutch. The repair was done sooner than I expected. The work has put my car in even better condition than it was before the clutch problem began. All of my concerns were addressed. This is the second car that I have had repaired at the same Aamco and if I ever need work done again, I know that I Can rely on Aamco to get it done reliably, and sooner than I will expect them to. read more