Broke my stud and said that they couldn't fix it that day I had to come back Monday before 5…read more Showed up Monday at 4:30 and was told I needed to be there before 4 as they couldn't handel it. There were 2 guys in the bays sitting on counters waiting for 5 o'clock. I have to now go a third time. I will not be returning to Quick lane.​

I purchased a used suv, ford escape. My oil change light came on during the stay at home order…read more Normally I have always taken my vehicles to Walmart for my oil changes. Walmart automotive was closed so I looked for another option. I stopped in and talked to them, they said I could wait but had another appointment came back the next day. This was the first oil change since I purchased it. Was impressed with the stuff that they checked and let me know about. The manager Mark Perry was extremely knowledgeable and polite. While I was waiting he was going out of his way to help another customer. I will be going back for all of my oil changes.

First and last experience with Walmart Auto Care Center on N. Bechtle. Took my car in for an oil…read morechange and tire rotation. The service guy at the counter asked if I wanted a new air filter and wiper blades and quoted me a price range for both. I agreed as I needed both and he checked them off on his little tablet. I gave him my keys and he gave me a receipt tag and I left. 25 minutes later I got a text that my car was ready. Picked it up and wanted at the counter for 22 minutes before an attendant even showed up. Finally a 2nd guy showed up Im guessing after his lunch break. When they rang up my total it was only $52 so I knew then they just did the oil change and none of the other items that I requested. I was late for an appointment so couldn't stay and question it. An hour later I looked at my bill in detail and saw where the technician noted that the didn't replace the oil filter because they didn't have that model in house???!!! So they drained my oil, added 6 quarts with a dirty oil filter and charged me for a full oil change! I tried calling 4 times since then and the phone just rings. Ridiculous way to run a business.

This is where I go for tires and oil changes. They have standard procedures and prices - never any…read moresurprises. I find the same staff year after year. They check lots of things each visit. The job is always finished in a lot less time than quoted. I feel comfortable that things were done right when I leave. I would like to use a dealership or locally owned business but have been ripped off too many times. And the price? More than fair, I saved $15 per tire for a comparable set.

Have used this facility for years dating back to the early days of splish splash, have always had a…read moresuperlative car wash and my cars always looked great! I don't think pricing should be a focus of a quality review. Everything goes up in price, never down.

My two previous experiences at this car wash were bad. This time it was "strike three and they're…read moreout". Last two times, the windows were all left with streaks etc. To avoid that issue this time I chose not to have the interior done. This time I had spots where the machine missed and so did the worker. The tire dressing showed no shine at all. The overall look of the vehicle looked dull. Previous visits produced a shiny vehicle. The two clothes that were used for wipe down were dirty. To top it off this car wash took an unbelievable long time and it wasn't that busy. Only having two workers didn't help. Certainly no value here since their pricing is high. I won't be coming back that's for sure.

Quickest, easiest oil change I've ever had. Didn't get out of the car, and the guys had everything…read moredone in probably 5 minutes.

I took my car in and they said a diagnostic for my car would cost $115.00…read more. one half hr later they called me and said they did not have the tools to diagnose my car but still charged $69.00

I am a retired person that's having problems with my vehicle, so I went to Midas to check my brakes…read morebecause there were some shaking when I put on brakes. Service guy was really nice, and explained to me what needs to be done to get rid of problem, Midas performed an great job of fixing problem. However; I took my Lincoln car to Dealership, and they informed me that rotors were low grade and will pose problems down the road. Dealership also informed me that cost of replacing rotors and brake pads was $187.12 more that they would have charged me. I am disappointed that Midas charged me more than Dealership charged me. Midas done a good job and tech was good, but don't understand why prices was higher than dealership. I took for granted that Midas would be cheaper than Lincoln Dealership, but boy was I wrong. That $187.12 could have helped me because living on a fixed income, every penny counts.

Poor service, 2 1/2 hours to change oil. Vaping and eating, didn't do tire rotation. Trying to get…read moreme to buy unnecessary stuff. Acted like no one knew what was going on. I will never return! Daniel wrote up my service order!

Roger was very knowledgeable. I am happy with my purchase. I…read morewould definitely recommend this location.

Will never return to this place! I was rudely greeted by someone that acted like it was an…read moreinconvenience that I walked through the door. Stopped by to get an oil change and a rotation on my car then was told it would be a couple hours before it would be able to get serviced. Counter person said we are under staffed. That isn't my problem I saw a person in the back doing nothing. These guy are rude and unprofessional. Don't go here. EVER

Took my 2017 pickup for an alignment. I was told by the manager they "couldn't break the bolts…read moreloose". Bs excuse... so I took the truck home and broke them loose myself then rescheduled for the alignment to get fixed. They fed me the same bs again saying they couldn't get the bolts to break loose. Went to a different Firestone and they had it alighted perfect in 20 minutes. Springfield store is a joke they are lazy and don't have a clue what they are doing

The team at Firestone in Springfield is amazing, especially Joe, he is always there to help and…read moreensures the work is done timely and correctly. I have neve had to bring my car back in due to any issues after work is done. He is honest and and very helpful with providing costs. They have never tried to sell me things I don't need. I will continue to have them work on my vehicles.

They replaced my AC belt two weeks later I had to replace the whole AC in my Tahoe. Out $2800 I…read morewould not recommend going there.

I called the Springfield center and ask if they could install my Alternator that I had myself…read morePurchased and they said NO they would not install my part and when I ask why he hung up on me !!!!!