I took my car in and they said a diagnostic for my car would cost $115.00.. one half hr later they called me and said they did not have the tools to diagnose my car but still charged $69.00 read more

This experience was amazing! Even though I came on a Saturday and expected it to be busier than normal they were very well organized and quick. When I first pulled up, there were two other cars waiting and within one minute, the staff started opening up more bays. I was nervous about pulling into the bay, but they directed me without making me feel stupid. Someone changed my oil while somebody else inflated my tires and a third person came and answered my questions and a fourth person came and gave me a new mileage sticker. They were very well organized and efficient and friendly and their prices are very reasonable. This will definitely be my mechanic from now on. read more

I have an older model Mercedes CLE and have a hard time finding anyone to work on it except the dealer. National Pitstop does Mercedes , got new brakes and rotors. Substantial savings over dealer excellent work! Great quality great value. Went back for an oil change, same story there, really great service at a very reasonable price. read more

I had a horrible experience at this shop. I came in for a coolant leak and not only did they charge me $900 for a radiator, but the car was in worse condition than when I brought it in. They tried to charge me $1200 for more work. When I came back inquiring about the the leak, Ty Whitmore, one of the owners, literally yelled at me in the lobby of the shop. I have never been treated so unprofessionally before. He was extremely condescending and rude. I advise everyone to choose a different shop for your car issues. Their rates are obscene and Ty Whitmore is a scumbag. read more

I came in for an oil change they drained my oil but didn't put any back in my engine. My engine is destroyed now and the representative is denying what went on. My attorney says I have a very good chance of winning when I take them to court. read more

I got my oil changed on 13 of December at national pit stop they broke my power steering line and they would not fix it so if you want your power steering line broke the to national pit stop on s limestone st in springfield,OHIO AND WILL BRAKE YOURS read more

"Go somewhere else we are super busy and very expensive" what to a treat long time customer! I've been going to this shop for years to have my oil changed. i needed to get some other fluids changed. I called at the girl gave me a price but they couldn't get to it because they were having the asphalt parking lot done. i called today and a man possibly the owner said that price was not accurate that I would need an estimate and that hourly rates are over 100 $ and they had to find out the kind of fluid....what kind of bill shit it that. when I asked what a ball park estimate was he told me to go somewhere else that they were super busy and very expensive read more

They not good for fixing vehicles oil changes is bout the only thing they do right. They put my bumper piece on backwards which is 8 bolts he wants me to leave the jeep for 5min job and argue with me for their wrong every one I know went there say they over price you and you end up bringing vehicle back just not good mechanics I had to go to patriot Garage LLC listen less money better mechanics you'll notice that think me later. read more

Have always had a good experience at National Pit Stop. Love the new building. Easy, fast oil change and they wipe everything down while they check fluids and tires. In and out in ten minutes. Highly recommend! read more

worst place to unless you want your car / truck destroyed. these people have no ideal how to use TOOLS ! they destroyed oil pan shield and filters i strongly suggest you not take your car to national pit stop . all the people there are not trained . this is a warning take you vehicle anywhere else or change your oil your self . read more

I have used this company in the past and based on a recent incident with my daughter, I would give this place ZERO stars if I was able. This company did an oil & filter change on her 2023 KIA. They were negligent in not installing a ring/seal correctly which resulted in her car loosing all the oil and burning up the engine. They did file a claim with their insurance company but rather than just replace the engine the insurance company totaled the car which resulted in my daughter being put in a negative financial situation. The settlement did not reimburse her for the $7K she initially put down on the car nor was she "made whole" by not being reimbursed for one year of car payments she had previously paid. She talked to the owner of this business and explained her situation to see if he would have some empathy for the financial dilemma his business and his insurance company put her in. She just wanted some financial help from him since the insurance payment won't "make her whole" because now she has practically nothing to put down on buying a replacement car. He refused to help her. Please keep this in mind if you choose to take your car to his business. Who can't perform a simple oil & filter change without it resulting in burning up an engine? I could and did oil & filter changes myself starting when I was 15 years old and didn't cause any engines to burn up. Look at other reviews here and at other sites...this business has a lot of problems so read and heed! read more

Great service!!! repaired my brakes while i waited, changed my oil and got me back on the road quickly. very friendly staff & Recommend for car repair read more

Quickest, easiest oil change I've ever had. Didn't get out of the car, and the guys had everything done in probably 5 minutes.

Being new to an area and looking for a good shop can be intimidating, but I found a great place on my first try with these guys. They're honest, thorough, and their prices are fair. Sometimes with shops you can get the distinct impression you're being taken advantage of, especially as a woman, but not here. They explained everything they were doing and the quote they gave for the work didn't deviate from the final charge. I've taken my car to them twice now and they've earned a long-term customer. They're in the process of expanding too so soon they'll be able to handle more business. If your car needs work take it to Pit Stop and you won't be disappointed. read more

We had what seemed to be a fuel problem and sure enough it was. They diagnosed the problem replaced the sensor and had it back to us that evening. Great service and value. Definitely recommend them. read more

They never clean up after themselves. I have had multiple oil puddles in my driveway after their services. I tried to give them the benefit of the doubt to no avail. Another oily mess they've left. My oil filter was loose as well as my plug. Save yourself the mess and hassle. read more

We love National Pit Stop. They're efficient, nice to work with, and their prices are fair.

Great service!!! We broke down on 70 and they were able to fix us right up and get us back on our trip. Thank you for having honest, hard working guys!!!! read more

I trust and like this business. I not only use them for oil changes, but also for automotive repair. I have never felt like I may have been ripped off. I wish I could say more about this business, but I can't say enough. If you own a car you need mechanics you can trust. These are my go to guys. That means a lot to me. Thanks guys. read more

We were driving through Springfield and needed an oil change. They got us right in. They were professional and efficient. Highly recommend.

These guys did a great job for some friends of mine who were stranded with car trouble during a cross country trip. Fast work and reasonable price. Bravo! Good people! read more

They have been the only ones to change my oil since I have had my van ( four years). Last time I took it in for a oil change they told me the oil plug is bad and wanted to charge me for a new one and maybe tap out the thread in the oil pan. I looked at the old drain plug and it had been cross threaded or over tightened. Since they are the only ones that have had the plug out since I have owned the van, the damage had to occur the last time they changed the oil . Will not take my van back again! read more