The service here is 100% on-point. I think you pay for some of that in the final bill, but if "I want my car taken care of with transparency, friendliness, and minimal impact on my life" is how you approach car care, I honestly have never had a more customer-first mechanic experience in my life. I'm glad I popped in here when my battery light came on, and I'll definitely come back. PROS: -Everybody is so freakin' friendly here. You'll primarily interact with the two front desk employees who do what they say they're going to do at a level that's pretty impressive. ("We'll email you a full workup of your car, and if you don't call us within the half hour, we'll call you to make sure you've received it.") -They offer courtesy rides to/from where you need to be. If you need to drop off your car mid-day, they can take you back to work. If you need to pick it up mid-day, they can come get you from work to pick up your car at the mechanic. When I had to take my car here unexpectedly and planned to have to take an Uber, they were happy to get me home at no cost to me. -Full price transparency. Even when working up the work order just to take a look at what was wrong with my battery, the service manager, Eric, flipped his computer screen around and talked me through what every charge was and why it was there before I agreed to the look. After they knew what was wrong, it was the exact same process, with a full itemized plan (taxes and all fees included!) with the out-the-door price to know what you're getting yourself into. -They also run a full "complete car health" check on your car. I'm unsure if you can opt out of this, but it was really helpful, honestly. You receive a full online list of Green, Yellow, and Red items of concern about your vehicle along with pictures and explanations of everything to do a bit of reading yourself. This is SO nice for reading at your leisure instead of feeling bad taking up someone's time while they have a line out the door of customers waiting on them. -Zero pushiness on any service. When I opted out of one of the "Red" services, Eric was super friendly, explained what the potential risks would be, and let me know what a good "you really gotta get this done for your safety" timeline would be. -Car was returned just the way I gave it to them. No extra dirt or anything else. -They were able to get my car done within the day with no problem - even when I came back, without an appointment (see below), a second time! -I never waited in line. With two front desk staff members, there was never a time where I was on hold on the phone or waiting in the office. There was always someone to help me - and fast! -They have an after-hours lockbox for dropping off your keys AND picking them up. I feel so much more secure with my key locked up instead of the usual mechanic placements somewhere on the car. CONS: -After returning my car to me with the issue "fixed", the battery light was back on in my car within a day. Super weird. However, I brought it back in (rides, again, were offered to me!), and they redid the work at zero cost to me. My guess would be one of the parts was DOA when they put it in, and their short test drives didn't trigger the same wear on it as driving home did. -The work was a bit more expensive than my mechanic friends said it "would" have been at other places. Not price gouging or anything ridiculous, but just be aware that it might be a bit more expensive to fund all of those fantastic customer-first experiences you get to enjoy. read more

This a well ran Auto repair shop in Beavercreek! They are honest and let you what your service,s your vehicle needs . I had a radiator hose replaced just recently & did a professional install. There work is top notch. Very professional people. It's a rarity to run across a good auto repair shop. What sets them apart is the curiosity shuttle to & from shop . I had other work done there all good every time. This a part they replaced recently pictured! Murphys auto care delivers every time. read more

Murphy's Autocare and Tire - That's the hose Murphys auto care Replaced recently! - Auto Repair Near Me - Dayton, Ohio

My father took in his car to get the AC checked to find out what was wrong with it and at first they said it will cost 267$ and then later contacted my father and said it will be 400$ to do a through diagnostic check! When we received the report all it said was that it would need a new compressor and estimated cost would be $1000+ plus the 400$ for the diagnostic check!!! Not worth it and would suggest you look around for another auto mechanic who is upfront about total costs/estimates, which is what we are doing currently. read more

TL;DR : Nice staff, quick job, reasonably priced and thorough inspection. Quoted an insane $1000 for brake pad and rotar parts, and an additional $400 in labor for all 4 brakes. Possibly predatory pricing as my wife went alone. My wife took her car here alone (I was traveling) for a brake issue and what I was pretty certain was mostly a bad ball joint. Starting with the positives. Wife reports very nice staff, they were quite quick, and the paid inspection was very thorough and reasonably priced ($60). The negative. Quite a large negative, hence the 2 star review. They attempted to send her a $4000 quote in "needs immediate service" from the inspection. Thats a whole lot, what's wrong with the car? 50% of that quote was for rotars and brake pad replacement. $1400 to do 2 axles of rotar and brake pads. My god that's an insane rip off. "Parts" for the brake job were listed at $1000. $1000?! how. Are these solid gold rotars? There are few car repairs I can do, but brakes and rotars is one of them. so I just bought brand new semi metallic kits for rear and front brakes. $160 shipped. Still paid for the ball joint and realignment though. $700, not the absolute worst price and I very much can't do an alignment. Secondly they don't appear to price their labor by hours actually spent doing the job. The price on the quote is the price you pay. Not a fan of this. I'm happy to pay high hourly rates for skilled mechanics, I'm less happy to pay inflated flat rates for quick jobs. would have been $400 for labor on the brake job, when the rotars and pads were already removed during the inspection we paid for. it's a 1 hour job if everything is already removed. It's going to take me 2-3 hours to do myself now, but that's because I'm not efficient, don't have a lift, and don't have powered tools to do the job. I can't say for certain because this is the first and only time we will be using the shop at all, but I worry the price was inflated to an insane degree because my wife went alone. that's the only explanation I have for their part costs being so high, but I could be wrong. Regardless won't be back due to part costs being so high. read more

Great service and honest advice. Friendly staff doing quality work. Customer for about five years with no complaints.

I'm new to the Dayton area and after only being here 2 months, this is the 3rd mechanic I've been to for various reasons. I'm very happy to have found them. Ryan and Don have both been extremely helpful and have ended up correcting various things not done quite right from the other two shops, one of which I wasn't aware. Plus, they found other things that I'm glad they did earlier rather than later. On top of timely service, quality service, good customer service skills, they even handle the rental car from their own lot. As many of us customers know, logistics is half the battle when choosing a mechanic. They ended up renting me the car for the entire weekend, with the cost going towards the repairs as they were over x amount. Fair enough and most welcome. read more

We came to the Dayton OH area in 2007 from Sacramento, CA via the AF Reserve and found Murphy's Autocare and Tire a few years ago. They are by far the best Autocare shop my family ever used. Authentic, professional people work at Murphy's Autocare. Diagnostic reports succinctly break down the condition of our vehicles nose-to-tail. When we needed work done this shop was uncannily accurate about the condition of our vehicles, availability of parts, and cost of repairs. I can not recall an estimate listing unnecessary items or inflated costs. We enjoy going every time, because they treat us so well. read more

Very knowledgeable and took the time to explain what was happening and reviewed all anticipated charges (parts and labor) upfront for a kid surprises. Multiple updates through the process and they started with the least expensive / impactful options when ruling things out as opposed to just going for the high dollar items. Great communication throughout and I'm very happy with the entire process. read more

I suspected a bad driver front wheel bearing and took it to Murphy's Autocare to confirm and get a repair estimate. Eric was the service advisor who took care of me. (Eric was great!). After confirming my suspicion, they replaced the wheel bearing and suggested a few other maintenance procedures. I was totally impressed by their thorough inspection and service. Additionally, they have definitely taken the COVID-19 best practices to heart. I felt completely at ease with their social distancing and disinfecting procedures. Finally, they provide transportation from/to their facility (in a van with the middle seat removed to assure social distancing). All in all, a top notch experience all the way around. Try them out, you will not be disappointed. read more

I was very pleased with the service and explanation provided during my 1st visit to Murphy's Autocare. In all probability they will become the primary service provider for our cars. read more

I am in the military and had issues with my home state in regards to emissions testing for registration renewal. I called Murphy's to set up an inspection. The gentleman I spoke with, Eric, said he'd talk to Maryland Emissions to clarify. He called me back the next morning and relayed info to bypass emissions for now since I'd have to drive three hours to get an official test. This customer service floored me! Just based off this initial interaction, I can only assume that their overall service is beyond excellent. Highly recommend! read more

Great place! Dependable and always fast! Got me back on the road same day!! They have an awesome shuttle program so Im not stuck without a vechile My husband usually does our oil changes but when he cant I know i can take my car here and be well taken care of. They are full service and can take care of everything read more

Murphy's Autocare and Tire - their walls prove they are a tank ranked shop! - Auto Repair Near Me - Dayton, Ohio

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I just moved to the area from out of state and I came to Murphy's based on a coworker's very high praise. I loved my auto care place in my previous location so I had high expectations for wherever I went next. They were very forthcoming about what they charge and the price breakdown, which I appreciate. I got a full synthetic oil change which I don't normally do, but am interested to see how my car performs - as a result my visit was more expensive than my standard oil change, but not for any surprising reason. They were very upfront about the status of my car; they include a "check-up" for free with the oil change. I really appreciated their digital system - I got a full run-down of my appointment online with all of the details about what they did and what they thought needed attention. Being on top of the digital game is something a lot of auto care places don't have and that's what pushed my review from 4 to 5 stars. The feedback came from an educational perspective about what they found during the oil change, prepared to explain and give context for certain repairs and longevity of updates. I'm not terribly car savvy and it came without condescension which would have been an immediate turn-off. The gentleman, Ryan, at the counter was very friendly and conversational. Happy with my service here; I know I'll be back. read more

I have an older car and things were starting to go wrong, so I took it into Murphy`s. They checked it out, took photos, gave me a price and repaired everything that was wrong. It`s never ran better! The employee`s went out of their way with help and politeness. I went back a few times with other minor problems and they were quick to take care and I was on my way. I`m an older lady and they`ve earned my business! Joy--Beavercreek, Oh read more

Murphys is simply amazing! They go above and beyond that of being expert auto repair. They are not only customer friendly but they give back to the community and our military as well. They accept donated vehicles and refurbish them on their dime and donate them to needy community and military members. These vehicles truly make a difference in the lives of these folks. Honestly, they can be the difference between having a job and home and homelessness. How many places do that?!? Exactly.... read more

First of all, I went here because it had a high rating, but that's only because they push and push people to review the place. It took them two hours to do a $40 oil change while I waited in the lobby (with an appointment, no less,) then tried to convince me my car is falling apart to sell me stuff. The guy was very patronizing...just because I'm inexperienced with cars doesn't mean I'm dumb enough to let you charge me for installing wiper blades on my car. Not going back, and I wouldn't recommend them. read more

They were good in the beginning...reasonable cost for repairs but they do take advantage of loyal customers and increases repair costs every time...way too much compare to dealership. I say no more to Murphy's... read more

Brought my car in for an oil change. Vehicle taken back within minutes of arriving, waiting room was great and access to Wi-Fi was a huge bonus so that I could keep working while my car was being taken care of. Service was great! Thanks! read more

Wow, busy mom received excellent service while on the road, searched Internet for top rated service found wonderful family business who gave me fast dependable repairs same day while offering great 3 year warranty and shuttle service while staying with in their estimate. Honest repairs while keeping maintenance in mind for future. Convenient digital inspection for me to keep on hand. Reliable advise and no pressure in sales since I am a woman and out of town I appreciate this service. Cost was definitely worth my time Dependability is so much more valuable for my family. Reliability is invaluable. I will return again and again, good folks are hard to find. read more

Murphy's Autocare and Tire - Wall of awards and certifications. Very impressive. - Auto Repair Near Me - Dayton, Ohio

I have taken a couple of my cars here and they are always professional, fast, affordable and very friendly. I first stopped here because their center is very clean and inviting. What I found was a family run business where they really care about their customers. Today when I was in they helped an elderly lady who drove up with no appointment on the spot with a simple fix. I was very impressed. I highly recommend them :) read more

These people are very nice people that run a clean shop. Felt comfortable walking in the door. The place look awesome and was greeted with a warm smile. I would recommend anyone to try there service and feel the way I was treated walking in the Door. Family run and treated like gold. read more

I'd like to first put this review into perspective by stating that I naturally approach any auto care business with a great deal of skepticism. It's unfortunate, but it seems as though you have to approach any auto care business with extreme wariness (bordering on paranoia), unless you're dealing with a family member who happens to be a mechanic, a close family friend mechanic or someone equally trustworthy of being ethical. With this in mind and after a great deal of consideration, I elected to give Murphy's Auto Care 2 stars. I took my car here for a simple oil change without looking into how much it would cost beforehand. Needless to say I was surprised to find out it was $40! I've only paid that much once, and it was at a dealership in a ritzy area of Los Angeles. I expect to pay more at a dealer, and even more for taking my car to an expensive neighborhood, but not at a non-dealer in a relatively "inexpensive" area. I didn't feel like walking out and finding a cheaper auto care center as I was short on time and had been putting it off for some time. -2 Stars for being priced extremely expensive. I also got the standard up-sell routine so many of these businesses are infamous for. I hate continually being bombarded with offers for fuel injections, carbo-cleaning and all the other latest fad inventions by the auto maintenance industries. The value of these types of maintenance (in my opinion), is questionable at best, and offering them to an audience that's already skeptical of your trust worthiness only breeds more mistrust. -1 Star for the upsell routine As a side note, I'd like to mention that the mechanic identified a discoloration of the transmission fluid and marked the transmission fluid as "yellow" on his assessment sheet. The transmission fluid had been flushed/changed only a couple months back and less than a few hundred miles ago. After some discussion, they told me that perhaps the mechanic had made an error or that the fluid was just naturally discolored. I'll give them the benefit of the doubt, but mention that these types of assessments don't put the business in a positive light when discussed alongside the standard up-sell routine. Here's how it sounds to a skeptic customer:(Read this aloud in an exaggerated 1950's radio/TV commercial voice): "Car not performing right? What you need is a precision engineered board certified laboratory tested fuel injection service performed by a highly qualified and experienced auto service agent! And oh yeah, your fluid looks a little dirty, what you need is a transmission flush!". I'm not saying Murphy's Auto Care isn't unique in up-selling these kinds of services to unsuspecting customers only wanting an oil change. I'm only saying they're at best only at the same level as other businesses pitching these types of services, which isn't a bad thing if you're goal is only to be average at best. As for me, I'll continue searching for an honest, reputable business with fair prices that doesn't try to line their pockets by trying to upsell me with a variety of questionably useless services. When I find that business, they'll get my hard earned cash for not only the routine oil changes, but the other more expensive labor intensive repairs that today's gadget ridden and increasingly "sophisticated & advanced" automobiles seem to require. read more

Breaking down out of town was not fun... But atleast we found a great place to go. We were expecting to be out of a car for a day or two. Dave was able to get us back on the road by 5pm. If you ever pass through Beavercreek and need a great family owned repair shop - this is the one. Thanks guys for getting us back on the road quickly! read more

I'm new to the area, so finding a trustworthy mechanic is one of my top priorities. Luckily, I didn't have to search for long. After doing a bit of e-sleuthing, I saw that Murphy's was getting reviewed well pretty much across the board. I made a few online appointments at the top local mechanics, and decided whoever calls first will get my business. Murphy's called not long after my appointment was made, so I took my car there. I was just going in for routine maintenance, so I had an idea of what the cost would be, and what was already wonky on my vehicle. The crew at Murphy's identified everything, and one thing I'd missed. I was very impressed, and even moreso with the price. If you're looking for a car mechanic, this is where you want to stop in. read more

Murphy's auto care was a life-saver. They came and jumped my car in the Kroger parking lot when my battery died. The following day I brought my car into the shop to get my battery replaced. It was a quick and painless process. The guys were really nice and professional. I definitely would go there again. read more

Ethical? Nope. A place of integrity? Nope. Stereotypical body shop that will try to insult your intelligence? For me, yep. I don't like posting negative reviews, but I am very disappointed with this place. I did my research on repair shops and this place got really good reviews so I had high hopes. I went in to get my brakes checked because they were squeaking and I thought the pads might need to be replaced despite having only 20,000 on my car and it being only a little over 2 years old. One thing I can say positively is that everyone was courteous and that seems rare these days. Anyway, one of the mechanics rode with me in my car down the street to see if they could hear the squeaking or feel grinding, which they did not, but they wanted to take a closer look. A half hour after waiting, I was told that my rotors were rusted and the calipers needed replacing, and that I was leaking brake fluid. I was told that if I drive long distances with less braking I would probably be okay, but that my brakes were going to fail soon and that after probably another month or so, I would have maybe 3 or 4 pumps on the brakes and then I would be unable to stop; basically I was driving around in a death trap. They even showed me pictures of my car "leaking brake fluid" and of my rusted rotors. Of course this scared me, not knowing much about cars, so I asked how much it would be to replace everything. I was given a quote of $800!!!!! I told them, um... no way am I paying that amount. NO. WAY. I suggested that I had an extended warranty on my car and maybe the dealership would cover it. I thanked them, and before I left I was asked to leave a positive review on Google, which I agreed to, but never got around to it. Fast forward a couple of months because time got away from me and my brakes didn't seem to be getting any worse. I took my car to the dealership and explained to them what I had been told at Murphy's expecting to have to come out of pocket at least $200-300 to pay for the deductible. Well, the mechanic at the dealership came to me after having my car for almost an hour and told me that there was absolutely NOTHING WRONG with my brakes and I had a MINIMUM of 6,000 miles before the pads needed to be replaced. He said the wear on my brakes was normal for how many miles I had on the car. I told him he had to be joking. He said that someone was trying to take advantage of me and that he even drove my car down the street to make sure. Of course I was thrilled, but wow, was I livid that I was blatantly lied to by a place that seemed so reputable! If you are planning to take your car here, it might be a good idea to go ahead and get a second opinion before having any work done. I know I won't be bringing my car here again. Nope. read more

Went in for new brakes. They found $1200 worth of repairs. After talking to 3 other mechanics, found out that Murphys was blatantly wrong. I asked them to not go forward with the service, I received new brakes for $60 from another place. They claimed i needed new rotors when all other mechanics later disagreed. Please find another place of business with more integrity. read more

The only place I trust in the Dayton area for all my car's service. Awesome folks with fast friendly service. I highly recommend them!

Murphy's runs a clean, honest business. Treated me much better than I could have expected during a difficult car situation and breakdown. They usually have a car rental available if the repair takes time to evaluate. Strongly recommend! read more

Life lesson learned. I will tell my story and leave it to the reader to make a judgment. I let my friend borrow my car for the evening and he returned it with the brights activated. I've had the car a couple years but since I live in the burbs and don't really travel in increment weather I never use my brights. I get it I was an idiot but you will be happy to know I now use them when necessary. I figured he had simply changed something but could not find the switch to bring back the low beams. Now I should have gone straight to the manual but I was being both lazy and a dumbass so I took it to Murphy's, explained the entire situation (including my friend borrowing the car), and waited for them to fix the problem. One of the managers, Don Sword, calls me up and informs me that my multi-function switch needed to be replaced to the tune of approximately $1,000. I tell him I have to think about it. I take my car to another mechanic right down the road for a second opinion. After I explain the situation to him including the part I think I need to replace he looks at my car, looks at me, looks back at the car and adjusts my switch along the z-axis. He tells me if I had not been experiencing problems beforehand that I might as well wait until the part fails before spending that kind of money on a replacement. My low beams come back on and everything is fine, just as it had always been fine before my friend borrowed the car. I take my car back to Murphy's and show him my discovery and basically ask "what gives?" He says he doesn't know but would refund the evaluation fee. Later that evening the owner calls me to say a miscommunication must have occurred but that my multi-function switch would surely fail in the next couple of weeks so he would help me out by getting a cheaper, used replacement part for somewhere between six or seven hundred dollars. No apology whatsoever. I tell him I will pass. Well I imagine two weeks is the amount of time he felt it would take for me to either forget or get over it. I say this because I decided to wait to write this review but here I am TEN weeks later with a working multi-function switch... So what happened? Giving them the benefit of the doubt one might suggest the mechanic simply screwed up during the diagnosis and the owner was simply backing him up. That's a possibility. Perhaps somebody saw a guy who had been paying cash and going along with almost every recommendation made about this fluid or that brake part for two years and saw an opportunity to make some money. That's a possibility. Also, my switch may actually break down one day and in a few years if that occurs I will amend my review accordingly. Chances are if you are reading this review you don't know much about the inner workings of your car. All we as consumers have to go on is the word of our mechanic because whether you get your car back running for 200 dollars or 500 dollars you will never really know what they did to it only how they explained it. This is a big part of the reason why mechanics are often times viewed as scammers and skimmers but also why so many people seek out the opinion of family, friends, and online reviewers before choosing one. Well, this reviewer is here to tell you go somewhere else. Over the course of two years I spent nearly $4,000, a lot of that on little parts here and there that needed to be flushed or replaced. You know how I found out about these things? When I was there for something else entirely. read more

I went to this place 3 times and now I'm done. I first when to it cause it had some great reviews in google and here. But honestly if I'm going to pay 45 dollars for an oil change I'll have to dealership do it and they will rotate my tires for the same price. The first time I went to them great customer service I'll give them that. But I got my oil changed and tires rotated and balanced, way overpriced. They broke a lug nut in which they charged me. But their customer service (free oil change coupon I got in the mail) brought me back, no issues that time other than their desk manager telling me I needed to change my transmission fluid (I had flushed in CA before I had left and my car was shipped less than 10K miles before) cause it was discolored, its yellow thats the color of transmission fluid. They also tried to tell me I needed this fuel injector cleaning. Today I brought it again to get an oil change and asked could you look at my brakes they squeak in the mornings. Once again oil change 42.95 and no tire rotation included and to my surprise for them to take a look at the brakes it would cost another 60 dollars... ARE YOU KIDDING ME? All dealerships and places will look at that for free! He also said to do the transmission fluid and fuel injection at a nice price of 500 dollars.... I declined everything but the oil change, I decided after that I would just pay the same price and have a dealer do it now on. I picked my car up, when I got in he notified me that I should think about buying 4 new tires that they would need to be replaced soon. I expect this stuff at a dealer not at a family run company. Sorry Murphys I'm done. read more

This place is a rip-off!!! Murphys Auto Care charged me $300 for a part that cost $115 at Advance/O'reilleys auto parts store. One hour of labor cost $119. All in all they charged me $600 to swap out an alternator! read more

Had them check out the A/C on my van. The diagnostic fee was 46% higher than a dealership + shop fees. Really $13.52 shop fee on a diagnostic check. They did find the faulty product but wanted to replace other A/C components that were working along with some hoses. Basically they are always trying to upsale additional items. If you listen to them on the radio you get the same vive. The only part broken was the A/C clutch. When they were finished with the diagnostic check they had found over $2400 in needed repairs (a/c clutch plus upscale items). So I paid the diagnostic inflated fee and had the A/C clutch only fixed at the dealership for $948 out the door. Excluding the upscale items, this same A/C clutch assembly would of been around $1400 out the door at murphys. I do believe they would of done a good job, but the dealership (Voss Honda) does good work also and for for less. read more

I have taken my care to Murphy's on several occasions and each time have received exceptional care. They were gave me a very detailed breakdown of the cost and were willing to work with me and my budget. The team at Murphy's is very professional and I will always take my vehicles there. read more

I have been a Murphy's Auto customer for six years. And I think they are AMAZING!! With multiple ages and types of cars from an old van to a new prius, they have never steered me wrong. The entire staff treats everyone with great respect. The waiting room is comfortable and VERY clean (like a hotel lobby!) and the magazines are even current. I don't even live in Beavercreek anymore and I will drive out out of my way to get our work done there because it is so hard to find someone you can trust to keep you safe and not overcharge you with the price. They will discuss options for fixing your car and what might be an issue soon and are never pushy. They have never treated me or anyone I have seen there as if they knew more about cars than you do (even though of course they do!) I have sent many friends there and they have been very pleased. If they say your car will be done by a certain time it will be. And if they say they will call when it is done, they really will!! I wish more businesses were run like this one. read more

I have used Murphy's for a very long time and they have always been very honest and treated my family with respect. They are extremely thorough and have helped me prioritize what needed repaired with the safety of my family in mind. I have gotten second opinions a few times and they are always close in price with other repair shops. Being able to trust your mechanics to be thorough, fair and maintain the repair time estimates is tremendous; they treat you like family. read more

Shops like this are the reason people do not trust mechanics. They charge a 300% mark up on parts over stores like O'reileys or Autozone. They charge you $58 for walking in the door and then charge $125 an hour for labor. They are the most expensive shop in Beavercreek. A dealership is cheaper. Stay away. read more

My first time there and I will be back. Fixed my problem at 1/10 the cost I was quoted at dealership and were super nice while doing it.

The most outstanding and absolutely the BEST Auto Care facility in the Dayton area!!! True dedicated professional staff and mechanics who truly are experts in car repair and maintenance. I live 175 miles from Murphy's and bring 2 vehicles to them for all my maintenance and repairs. They are honest, fair and know how to quickly diagnose a mechanical problem and fix the problem. Murphy's Auto Care is the best of the best and you can always count on them to do the job right the first time at a very reasonable rates. read more

I originally called Murphy's for a brake change. The last time I got my oil changed, the mechanic (not Murphy's) did a full inspection and told me the brake pads were thin and needed replacement very soon. Since murphy's was closer I decided to go with them. When discussing the issue on the phone before even taking the car in I had to twist they guy's arm to give me an estimate. He kept saying they would need to do a full inspection before he could tell me anything. Fine, I understand that. FInally I was able to get a tentative price for a brake change, which was $300-$500. I dropped the car off and he said he would call about what needed done. OH MY, I didn't know what was about to hit me. Murphy's sent an e-mail of a long laundry list of things needing to be done. No prices listed. They wanted to replace the serpentine belt, change the brake pads AND roters, clean the fuel injectors.. and more that I can't remember. My boyfriend decided to call them to discuss the new list, and turns out the price sky rocketed to $1200. When asked about the roters the guy said to do a "full" brake change they had to switch out the roters. Were they scratched or worn? No. What is there thickness? 8mm. (For my car the roter thickness was recommended to be between 9mm and 7.5mm) But the guys still insisted on changing the roters also because he insisted they couldn't just change the pads. "It wouldn't be a FULL brake change" Apparently it is standard practice to change the serpentine belt at 50,000 miles but not necessary. He still insisted on this being done. After it was all said and done I went to pick my car up and paid a $30 brake inspection fee, nothing else. I took my car to a family member and hour away. He changed my brake pads and said the roters looked brand new. He also said the serpentine belt could be changed at any time, and to do it when I had some extra funds to spend on the car. Don't go to Murphy's!!! I felt cheated by them. It's possible they scam women due to our percieved lack of car knowledge. I previously when to Chris's Autohaus and had a better experience. That is probably were I will try agian. read more