No. No no nope no no nope no…read more We took our toddler here. We couldn't book in advance as it was an emergency. We waited for a long time. We finally saw a doc and she had no ideas. Like, "(Shrug) Xray is ok he must be fine just take him home and come back if he gets worse." And then we paid for that? When did doctors get this garbage? Afterwards - We took him to a place called Zoom Care. It was weirdly much better. The doc there figured out the problem and worked on a solution and a few days later the toddler was back at full health. No wait and less cost. Seattle Children's has a cute logo but that won't cut it, pal. No.

Avoid this place like a plague. We always visit Seattle Children's hospital in Seattle for any…read moreregular issues like cold and cough for our kid and are always charged $125. This one time we made a mistake of going to the Bellevue location on Feb 4th and were charged $280 for the doctor visit plus $250 for one unit of nebulizer just to check off cold related Asthma as a possibility. So, $530 for a quick visit. Called their billing department and as expected, they had nothing meaningful to say, nor did they care about the customer experience. As always, there might be a response from the hospital on this review saying "Please call us and we will hear your case blah blah". Don't even bother replying coz we both know it's a waste of my time. Wish I could give this place 0 stars. Have to give 1 star to be able to post the review.

Had my introductory visit / assessment with Dr Duncan. Nothing, but positive experience so far…read more Clerk stuff was polite and efficient, I arrived early and was handled quickly for the registration and check in, as well as quickly assessed by the nurse Colin, who was very polite and to the point. As they had an opening, I was almost immediately accepted into the private room. Facilities are clean, welcoming and efficient, albeit a bit small, but that is probably a plus. Quieting and comfortable. Dr Julie Duncan is very good, very professional and thorough. Open minded as well, to inquire and discuss anything. Very pleased. I would also mention the electronic system they used (MyChart) is quire convenient. Worked wonderful so far, and Dr Duncan is exceedingly efficient posting notes for me to check up the same day. Very satisfied so far.

Excellent and dedicated staff. Bi-lingual support. Elliot got the medicine he needed and so did I…read more I could tell I was genuinely take care of in a normal timely manner. Always within 15min Fun, although, sick on our Daddy & son appointment they were willing to see us both Thank you Health Point Redmond Have a great day!

I came to Doctors of Bellevue-Redmond to get my green card medical exam done since they were very…read moreclose to my workplace and an in-network provider for my Premera insurance. We called them on a Friday to set up an appointment for the following Wednesday. When we arrived on Wednesday, the entire process was fairly quick and straightforward since we both had complete immunization records. Dr. Dudetsky was professional, courteous, and helpful. We had to come back a couple of days later to process the results of our TB skin test, and had a very quick visit once again. Results were provided in a sealed envelope as per USCIS standards, and the staff clearly knew what they were doing--definitely something you want when dealing with the government!

Consistently poor communication over multiple visits ranging from 1.5-3 weeks without responses or…read moreaction after multiple follow ups that I had to initiate. After my first appointment, I was told a prescription would be sent. It never sent to my pharmacy. I followed up 19 days later, got no response, and followed up again the next day, before finally getting my prescription. I also asked about scheduling a follow-up appointment at that time and never received a reply. It took 3 weeks before I got my prescription. Months later, I requested a copy of my medical records. I followed up 5 days after the initial request, then had to call 10 days after that just to get them released. It took 2 weeks to get my records. Most recently, I requested a renewal on a medication I've been taking for over 10 years. I heard nothing back for 11 days, then had to call in. I was placed on hold three separate times over the course of one call, totaling around 15 minutes, and was told I'd need to come in for an appointment before they'd refill it. I explained that I needed it immediately because they hadn't responded in 11 days. They put me on hold again and then doubled down on the same answer. Staff also blamed the delay on the receptionist being "new," despite her being the one who put me on hold twice to check with someone else on my behalf. It took 1.5 weeks and I never received my prescription. I have never had such horrible communication or professionalism from a medical facility. I would suggest going literally anywhere else.

This location is so much easier to get to compared to their Seattle campus. And there are plenty…read moreof parking spaces available for free. PCC and Target are in the same building and there is also Trader Joe's next block. When I come here for a hospital visit, I also get my groceries and shopping done. This location does not have ER and most of the specialists are located at their First Hill Seattle campus. I got my CT scan done here and there is a lab as well for blood work. P.S. Dr. Mack is awesome for primary care/internal medicine. Caring, timely, and thorough.

My experience here was very disappointing. The blood lab had the longest wait times I've…read moreencountered in the region, and the staff were not particularly friendly or helpful. I also found it difficult to communicate with the doctor because of a significant language barrier, which made the visit frustrating. Overall, I would not recommend this place based on my experience.

I would not recommend using this facility for your infectious disease or your general practitioner…read moreneeds. Once my doctor retired they wanted to send me to three or four doctors to get the same meds I have been taking since 2007. To make it worse, I tried to get an appointment with an Overlake general practitioner for four months and have been waiting. Not to mention the other doctors they want to book me with for existing and long term meds with no intervening issues. I am convinced that this clinic is operated in a rigid and very non-holistic way, asking you to see a different doctor on different days IF you can get an appointment without waiting months, in order to bill as much different services as possible. I have literally been out of prescribed medication for two months and they refuse to refill even though I have been available to see the new doctor the entire time. The bureaucracy here is like nothing I have dealt with and l've used some of the best practitioners in the country, including in Los Angeles where everything was managed in a seamless holistic way with one provider who was there to deal with the ongoing and normal needs of the patient unless a bee issue arise and you need referral. Overlake is a big business with big bills and a big bureaucracy that will try to send you to four doctors for four medications (if you can get an appointment) even though you're medical history has not changed and your condition is perfectly stable. When I advised them I as having bad side effects from abruptly stopping a medication due to doctor retirement the reply was sorry you have to see try new doctor even though I can't get an appointment for months. Imagine seeking an appointment in February and being told we can see you in May. Stay away. Don't forget these are the corporate vultures who were in a scandal during Covid when they provided scarce Covid vaccines to their rich Bellevue donors. That's how they operate.

Beware of Dr. Lee. This quack recorded on my permanent…read morerecord that I have untreated diabetes from a single visit and having never run a blood test or any other diagnostic test on me. Now this falsified information is on my permanent record and will follow me for the rest of my life. You sir, should not hold a medical degree. I wish I had the time and money to take this guy to court.

I've now been in hold nearly a half hour trying to make an appointment and NOBODY EVER ANSWERS THE…read morePHONE!!!! FINALLY!!!! After 26:30 on hold, someone FINALLY answered the phone!!! Next time I will simply call Overlake Hospital and go there instead!!! I have much better things to do with my time than to wait on hold to make an appointment with a medical clinic that quite obviously doesn't value my time or me as a patient!!!

Worthless care facility. Prescriptions aren't sent to the pharmacy for weeks. Nothing comes from…read moreappointments but more appointments. I regret wasting my time with Virginia Mason.

After years of hard drug abuse, my husband and I came to Dr. Scott Greenspahn out of desperation to…read moresave our lives. We tried everything and nothing worked. Until he put us on the Suboxone program. We have both remained abstinent, with zero relapses. Dr. Scott has an educated, intimate knowledge of how to successfully keep his patients safe and comfortable on Suboxone, and even more importantly how to get us off. Stopping this medication is a long, arduous process and Dr. Scott has the exact protocol to do so SUCCESSFULLY. He has stuck by us through the years and has singlehandedly KEPT us clean, sober and thriving!

Dr. G is fantastic. No wishy-washy stuff. Friendly, willing to spend the time he needs to get to…read morethe bottom of situations. And a straight shooter, not willing to waste time on things that don't have a high likelihood of success.

Dr. Fisk and his staff are very kind and caring. In a stressful pain situation, they know exactly…read morewhat to do, and thry all help in a compassionate manner. The methods Dr. Fisk uses work without increasing use of opioids. The treatments encompass pain and depression and others. Dr. Fisk listens, reviews symptoms and everything needed to make an accurate analysis. He is very gentle and careful and explains everything that is happening as it is being done. The nurses I had (Jennifer and Oksana) were also very kind and comforting. The front office staff Ajane and Katy are also very kind, and they are helpful in making appointments and answering questions and getting everything set up so that things run smoothly. I am grateful to have been referred to this physician and clinic, and am grateful for the care I have received there.

I have given up trying to continue contacting this place via text, phone calls and voice messages…read more They charged me incorrectly compared to what insurance EOB is showing me and I have not been able to get a hold of anyone for over 4 months now. The last time I had an appt was a consult with one of the doctors and she said she would send referrals and share her notes with me and I never received that either. I separately called requesting the details and can't get a hold of anyone for that either. Have called front desk and the billing dept (but it's all the same phone number)... so unprofessional and disappointing. I was hopeful for a second considering I was referred to here for the stellate ganglion block but it's been a frustrating nightmare ever since.