Very poor people skills from Fuel office. Wrong amounts billed and bill says due upon receipt but…read morenever received a prior bill. They were suppose to credit over $2.00 per gallon for propane was waiting for new invoice never came. Now here with DUE UPON RECEIPT and incorrect amount credited. I would not recommend this company has gone down hill since given up by Main St. Fuel. Many others out there now who are much better to do business with.

Amazing service, the nicest administrative lady who helped me. Came same day even as a new oil…read morecustomer when I was on E. Even rebooted my furnace All COVID safe also. Zero contact. I couldn't have had a better experience.

This family owned business is amazing. They have top notch, old school service and mentality. They…read morecare about their local community and neighbors. Their delivery drivers are friendly and professional. The owner even came out to show me how to bleed my furnace line when I first bought the house and the tank was empty. I highly recommend them.

After getting the 2 week "run-around" [including from a company I patronized exclusively .... &…read morequotes of $!50.00 extra for so-called emergency delivery (even during the course of regular working hours ...] G & G literally came to the proverbial RESCUE on a Friday afternoon!! They do business the "Old-Fashioned" way - It's called "Good-Will" - intangible, yet they embody a highly valued priority - it's the lost art of building customer loyalty via personal service. Often that may include going beyond. They earned my respect & gratitude; not to mention my patronage! I value the concept as foundational & an asset that may not show up on a spreadsheet. Having been a business owner for 16 years, Goodwill coupled with benevolence were the cornerstone of my philosophy! It goes unsaid that in the current unprecedented times, it's refreshing to see & be reminded that there is goodness in our friends & neighbors! I am so thankful for all of the above & of course, these fine folks spared me what would have been a frigid weekend hauling diesel fuel - 1 gallon at a time (Fill pipe 5 + ft. off the ground, & virtually impossible for a 73 y.o.to hoist a full 5 gal. Jug without a Diesel deluge ... learned the hard way!) Thank you, Kim, for your gracious & attentive service. Thank you, Larry, for your expedient delivery!! I so appreciate your augmenting the warmth I'm able to embrace! Regards, A new & loyal customer in West Gardiner, Maine

We've been to the Home Depot in Topsham, Maine almost 100 times over the past two months while…read moreworking on our new storefront, and every single visit has been a great experience. We are always greeted with kindness, and the staff is consistently helpful, knowledgeable, and willing to go the extra mile to point us in the right direction. A special thank you to Peter, who helped us with several doors -- including our front door -- which we really, really appreciated. His guidance made a big difference for us during this project. No matter what department we're in, someone is always ready to help, which has made the entire process much smoother. We truly appreciate the team at this location for all their support. Once our project is complete, make sure to come see us at Morning Moose -- you'll get to see all of your products installed throughout the store! Love the prices as well! Really great prices all around!

I love coming to my husband's home away from home!! In all seriousness, you can find more than just…read morehome building items. They have a great nursery and garden area and I love their bulk sized home cleaning items. In the summer, great pool items and pool cleaning things. They have great items for holidays - the best time to go!!! And of course appliances and light fixtures. You just never really know what you might find. The staff are always very helpful and prices and quality are about you expect.

We just installed a generator, and the company we had contacted for propane on the day of the…read moreinstallation simply didn't show up - despite our being told that the propane would be delivered "first thing in the morning." They supposedly had an emergency. (See below about how fast they returned my call when I cancelled their service.) I contacted Waltz in a panic and, once they ascertained that we owned our tanks, they were able to get to us the same day and within a few hours and, after ensuring that everything was as it should be with our tanks, filled the tanks. I want to add that - as opposed to the former company, who did not respond to my emergency call inquiring as to where they were and ONLY called me back when I left a message saying they were no longer needed (and they called back seven minutes after *that* message) - each and every time I called Waltz & Sons the calls were answered promptly and courteously and my questions answered. Although I didn't appreciate the former company's "let them eat cake" and "we'll get back to you when it suits us" attitude, I consider that now that we are customers of Waltz & Sons, everything DEFINITELY ended up all for the best! I should add that the people who provided and installed our generator said that they have had a number of dealings with Waltz & Sons and recommended them highly. In addition, months before, I had compared prices for about six propane companies with Waltz coming in as the second least expensive and the company that never showed being least expensive, so paying a TINY BIT more to actually deal with a competent and efficient company that shows up has turned out to be well worth it.

From the owner: We are a family owned and operated business specializing in Residential Propane Delivery and…read moreInstallation since 1996. We service a 50 mile radius of Buxton, ME.

Asked for a service contract. They said they needed to do a cleaning before decision to agree to…read morecontract which was fine. Cleaning done, $600, tech very good, but their office staff refuse to answer any questions about the service contract. There is a very poor level of customer service, they cannot communicate. What would happen if you needed to call in winter w a contract? They can't reply to questions after paying for a cleaning?

Really disappointed with this company and have just cancelled our 6 year contract with them. After…read moremoving, we called asking that they simply change the address on our account, but continue the automatic fills for us. Not only did they not do that, they never updated our info. Called the Monday before Thanksgiving to set up a fill because we were running dangerously low. They assured us that we would have oil on 11/29, the Friday after Thanksgiving. Called Saturday because no one came. Was sent to two different after hours offices, both of whom said they could not assist. Was promised that a tech would be out as early as Monday to fill us. Called back Monday, and was told that they were only in our area on Fridays, so that we could have to wait. But that I should go get a few gallons of gas and put it in my tank myself?? Hideously bad customer service; the person I spoke with made it clear that they did not care that I was running out of oil, and took no responsibility for the fact that it was their fault to begin with. Absolutely would not recommend. So disappointing.

We have just started purchasing fuel from Lisbon Fuel within the last year! They are kind,…read moreconsiderate and understanding. Great folks and even better in our community! if your in the lisbon area, consider purchasing from Lisbon fuel. We love keeping it local.

Only if you heat your whole home, not for cook stoves or fireplaces. I'm moving on to another…read morecompany.

This is West Bath's best kept secret! This fuel point along the old US Route 1, is a pit stop…read moreparadise! Cheap Gas, with all of the supplies! The have plenty of parking, the fuel pumps are easy to access with a trailer in tow! The coffee is of the Green Mountain variety, they have pastries, donuts, sandwiches and salads to go. They have hot food and slices to go! There is cold beer, wine and liquor available. They have all of your needs. So if you are looking to spend the day boating, hiking, beaching it, touring or just barbecuing! This is a handy spot just north of Brunswick. The staff is friendly and helpful. They are always busy with keeping this stop going! The bathrooms are clean and well maintained. There is also an outfitter in the same building, so if you forgot some clothing or the weather changes for the worst! It is Maine, you never know! Pull on in for some rest and resupply. Check'em out next time you are headed up the coast!

Right off the exit, the gas station is convenient and relatively easy to use after you read the…read moredirections. It is near a couple of hotels so you will not run out of gas before a long journey.

I'm sure if you're just coming here for gas, it's a fine experience. The location is super…read moreconvenient, there's plenty of pumps, and despite the traffic coming straight off 295 and Route 1, you can navigate in and out of the lot easy. However: I came here recently to put air in my tires. I tapped my card, tried to pump air, and nothing happened. I tried a second and a third time. Eventually my partner went inside to ask what was going on and the employee said, "Yeah, I wouldn't use it. Heard it wasn't working." My partner asked why there wasn't a sign saying it was out of order then, and she just shrugged. He then explained that I had just spent $7 trying to use the machine and she said - and I quote -, "Sucks to be you." Everyone has a bad day, I get it, but... Just stick to pumping gas here and avoid going inside.