I made an appointment which they cancelled day before, then rescheduled and they called 15 minutes…read morebefore end of the appointment window and acted like they had no idea they were supposed to be at my home while they were not even in the same state. Not professionally run at all.

They did a very good job cleaning our carpets. Their price was competitive. There were a few…read morestains, and they did a good job removing them.

I hired these guys to come and clean my home on a Thursday. There was a snowstorm so they…read morecancelled (which was fine). We rescheduled for Saturday. 15 minutes before they were supposed to arrive, they called and told me their credit card reader wasn't working so that I needed to pay them cash - $140. I told them I didn't have cash on hand in that amount, and that I would be happy to pay by check, or would sign a credit card receipt they could process later. They cancelled on me saying 'I couldn't get a service for free'. Can you believe that??? I was never told I needed to pay in cash until 15 minutes in advance. I live rurally, and do not have the cash. They wanted to me reschedule a second time, completely unreasonable. I'm very disappointed. They sounded like nice guys on the phone, but their weird unwillingness to accept a check or cc payment receipt because they couldn't cash it today made me worry what may be going on in their lives that would make immediate cash a necessity.

From the owner: Hi, my name is James Riley and I am the owner of Riley's. Thank you for taking the time to preview…read moreour website. What type of services does Riley's offer? Home Cleaning Window Cleaning Carpet Cleaning Move-In & Move-Out Air BnB Turnovers. Riley's provides all organic products and all equipment necessary to complete the job during each visit.

Just an update from half a year ago. I went back to buy another machine as I wanted to get another…read morevacuum with a couple of different features, etc. Seriously, these guys are the best, when most shops focus on making a quick buck, these guys work on building a long-term and mutually beneficial relationship for both themselves and the customer. Unfortunately, the product I got didn't live up to my expectations, and that's more my fault as I hadn't done enough research, and they took it back and exchanged for another model no questions asked. Again, anyone who has floor-care needs in the Capital District should give these guys a visit. They've taken care of me for the past five years or so and I will continue to patronize their business and recommend them to others!

I brought my robot shark to they clean it. I took back not working at all and still dirty…read more I would go ifni was you

I originally gave five stars to Stanley Steemer because they are responsive and they do good work…read morecleaning the rug. However, lately (the last two carpet cleaning experiences) were extremely expensive for the amount of time they spent actually cleaning the rug. They were here for about 20 minutes and it cost me over $160! Also, after the guys left I called the manager. I talked to him about pricing and an incident where one of the workers dropped a piece of equipment on my tile floor, he was rude to me. I think next time I am going to shop around for another rug cleaning service.

Tyler came and did Livingroom, faimly room, bathroom floor, hall, stairs and sectional. He worked…read morehard, and was very polite . He gave me information about what he was doing and how often to do it. He recommended a pet rug brush for pet hair. I was so impressed with his knowledge and hard work . I will be using Stanley Steamer again and this time for vent cleaning. He is a ACe first time I felt I got what I paid for and some.

I needed to have a professional do mold remediation (in Clifton Park, in Upstate NY) when I found…read moreBlack Mold was embedded in Sheetrock under a tankless hot water heater which I didn't know had a very small leak. I called Rainbow International since their website indicates they are certified and licensed in Mold Remediation. Rainbow (Albany NY) came in, told me the Black Mold they saw in the Sheetrock would require cutting out that section of the wall, and they could in fact eliminate the mold problem. They charge $2500 to cut away about 10 sqr ft of wall(&fix repaint), spray antifungal into the wall and rug around it(didn't even cut away rug to just check under it). Thinking they solved the mold problem as they promised, I stopped running ultraviolet light (contain mold growth/spread). After that I became extremely sick, and had to go to family's place in NYC;where a doctor found he needed to prescribe 3 antibiotics and warn continuation of a problem might require hospital intervention. After getting sick, I called Rainbow. They acknowledged that the illness could've been from continued mold problem, but then blamed this on my "having a lot of things" (I took out of the walk-in closet when I first found the mold)! As the later Mold Inspector said, their job under NY Law was to have a full inspection done BEFORE starting the estimate & work; if for nothing else to professionally determine the extent and details in the Mold Remediation work needed to have the work successfully completed in a thorough manner (that wouldn't leave the issue outstanding afterwards). Rainbow (2 weeks ago) said they would call me back about any next steps they could possibly take to fully solve the problem; I still haven't heard from them after I sent them the Mold Inspector's report along with the "Air Analysis" sent from a laboratory that examined the air samples from the apartment (containing the mold they were hired to remediate)!! Do not hire this company. It is my understanding this isn't up to minimum standards required by NY Law for licensed individuals. After I reported them to the regulatory state agency, they called me to threaten me with a charge of"slander". I gave them the answer Judge Judy once gave;an absolute defense to such a charge is that I told the truth (as I am here also). They told the NYS agency they only worked on less than 10 feet of Sheetrock, your their bill to me said they worked on 30 feet of Sheetrock. If it was an "error", of course you can't depend on their use of "due diligence" in billing and work. Otherwise, which I suspect is more likely the case, they are just plainly dishonest!

I just had to write a great review for this honest and professional company! We found some mold on…read morethe ceiling of our summer cabin in Lake George. Naturally, I was extremely concerned because of what I have heard about the dangers of mold. I contacted Home Advisors and they had Rainbow International contact me. My initial contact was with Laurie. She explained things to me and offered to give me a free estimate. Laurie even emailed me the laws about mold removal. Matt met us at our cabin and after carefully checking things out, informed us that our problem was very minor and that we could take care of it ourselves. We appreciate his honesty and feel very fortunate that we contacted the right company. We will certainly always recommend Rainbow International Restoration to anyone who asks.

Kelly did a great job on my shower surround in addition to giving me a lot of helpful information…read moreon how to maintain it. There were a few spots she was unable to eliminate, which was probably due to the amount of time those spots were there. Thanks Kelly!

My in-laws had a sump pump go bad and several inches of water backed into their basement. We were…read moreso glad our first choice was Bryan and Elizabeth at Advanced Cleaning and Restoration. Moira came within an hour to complete an inspection and stayed with us throughout the entire process making sure the adjuster and insurance company claim was properly handled. Mikey and Dylan came to the home shortly after, cleaned up the debris and set up multiple fans and a dehumidifier that would run for several days. They also removed the debris the following day. Considering the emergency and stress this caused my in laws we could not have been more pleased with Advanced Cleaning and Restoration 5++++++ Thank you

Very disappointed in the work , got my dryer vents cleaned , they never hooked up the hoses when…read morethey left , had a scheduled appointment to come back the time got pushed back 5 hours , I had to go to work , need to do laundry, gotta wait another 6 days to come back out, I want a refund , called customer service , BEWARE FAST TO GET PAYMENT THEN A WAITING GAME TO COME BACK TO DO THE JOB RIGHT

I just bought a house and was living in it 7 days when I had the hard wood, tile and carpets…read morethrough my house cleaned as well as all the air vents and dryer vents cleaned. The floors were ok, but when I cleaned a spill of water on the wood floor I was amazed at how dirty the towel was when I cleanup the water. The the day after the cleaning I found balls in the vents. How do you clean out the vents and not get all the toys and balls out. Also, I do not feel the dryer was even cleaned because it is still filled with lint which is a fire hazard. I feel I was sold a poor quality service and very disappointed in a company I have used many times before in my past. I feel they should refund me some of or all my money.