I went in there thinking it was Sears. No big deal, still a great place to buy!! My sales person…read moreRuby was no nonsense showed me what I was looking for and made it all happened. Price for fridge and matching washer and dryer $3k and not cheaply made! Now, here's where it gets very interesting they called me that night apparently their truck was involved in an accident so they offered a refund of my delivery fee. Aziz the manager gave me information to a third-party source that can do the delivery and installation. To be honest I was worried. But in the end Lewis and his girlfriend, did not get her name. Probably were the most amazing people I have ever met who took my refrigerator apart to get it into the door put it back together, perfectly! This couple should have their own fleet of trucks! All I can say is great job from everybody I am a very satisfied customer and will continue to tell everyone I know about the great service that I received! Oh, did I forget to mention they made the delivery after hours and probably didn't make it home till midnight. But I have a refrigerator and a washer and dryer and I can't be more thankful.

I ordered furniture expecting same day delivery, and not until after I paid was told I would not be…read moreable to get my furniture for 3:days , when the day came after taking off work and missing money, I was delivered the wrong furniture set!!! The manager was more concerned about the weather, than my inconvenience of losing hours and receiving the wrong furniture!!! I will not recommend this place to no one !!!

I wrote a review a couple of months ago regarding a recliner and how long it takes to receive a…read morepart to repair it.Well Brian the store manager was very nice and gave us a replacement chair.Overall Brian has been great.

I had a deeply disappointing experience with Quality Home Furniture. From the beginning, the…read moreprofessionalism was good. Until you make a purchase. After that-- communication was poor, and the staff often gave inconsistent or misleading information.If you value transparency and respect as a customer, I strongly recommend looking elsewhere. Rate0 Stars

I bought a used Maytag washer and dryer set here for $450. The appliances looked fine and came with…read morea 30-day warranty. They even swapped the dryer cord for the correct type before loading them up. When I got home, the washer worked great--but the dryer tripped the breaker as soon as I plugged it in, even without turning it on. I called the store, and they told me to bring it back, claiming everything is tested before sale. That would've meant renting or borrowing another truck and hauling it down from a 4th-floor apartment with no elevator. The guy I spoke to (the big guy) was rude and dismissive. Instead of dealing with that hassle again, I opened it up myself and found they wired the dryer cord incorrectly--putting the neutral wire to ground. Once I fixed the wiring, the dryer worked perfectly. Even after explaining what happened, there was no apology or accountability--just more attitude. Bottom line: the appliances you buy here might be faulty and not work, and the customer service is terrible. If you decide to shop here, insist that they test everything in front of you before you leave. Also, it's a cash-only business, so keep that in mind--and don't expect any real help or refunds if something goes wrong.

I don't understand the negative reviews. You know what you're buying the minute you pull into the…read morelot. Used appliances. My father brought me here after my 5 year old washer & dryer I bought from Lowes crapped out. I wasn't looking to spend another $800 ($400/piece). I found a Maytag set for $400. Since my father is a regular they gave us a discount. So I paid less than $400 with tax for the set. It had some paint chipping and dents. But it works. And the younger gentleman even helped load it into my SUV. I agree with some of the bad reviews about the older gent. He was kind of rude. But hey, you're spending less than $200 a piece for a used washer & dryer. Located in a very seedy area. You get what you pay for. You want non-dented appliances & commission-based customer service. Go to the big box stores!

Excellent customer service. We purchased a refrigerator, washer and dryer. Delivered and all set up…read morewith all new hoses, there is an extra charge for delivery but well worth it to have it done right. Very knowledgeable and willing to work with you.

From the owner: We sell used appliances in excellent working condition, very clean and ready to use. All of them…read morewith free warranty included. Delivery service available.

The service was great. They had what I was looking for in their selection. And also had the same…read moreValue as the big store chain. They even accepted my old freezer.

Stopped in to look at "scratch & dent" appliances for our country home. Didn't find a scratched…read moreunit we wanted, but found them to be very helpful anyway. We ended up buying new, and paid slightly less than we had been quoted at Best Buy - but unlike Best Buy - N TX actually had all of the appliances available. Highly recommend these nice folks!

I bought a tv at Conns and financed it. It took 11 months to pay off and I will never shop from…read morethis store again. I paid it off to take advantage of 0% financing, but their accounting software is antiquated and I never knew exactly what was owed. This month, I called and was told I owed $253.00 so I paid off the balance. I think when you go to a website it should show what is owed.

I want everyone to know about the AWFUL service Conn's provides. We will never purchase another…read morething from Conn's. We should have learned from the first horrible service getting our stove delivered. That took weeks to resolve. I'll explain that one later if anyone wants to know. Now our refrigerator is out (extended warranty still in affect). Had to wait for 2 weeks and finally got a service guy to show up. He said it was the compressor and ordered a new one. We were told to call and set up the service apt when we received the part. That was around May 16th. Finally around the 2nd week of June a repair guy came to install the compressor only to find out that it's a fan that needs to be replaced. Supposedly the fan was ordered and we STILL HAVE NOT received it so we can't set up a service appointment. We're having to buy ice everyday. This is ridiculous. I'm beyond angry. Thanks for letting me vent.

This place is a complete scam. I wish I would have checked the reviews before I paid them for…read moretheir site visit. They sent a kid over here to quote me 10X what it should cost to fix a refrigerator. I told them to get lost! Scam! Beware!!!

This guy is a scam artist ! I paid him $600 to repair my cooler. It worked for 2 days. He stopped…read moretaking my calls and will not reply to my messages. I am currently in the process of filing a civil suit against him. DO NOT USE THIS COMPANY!

Quick reply and came out within a day. Diagnosed dishwasher leak quickly and was able to return…read morewithin days to repair with needed part. Will definitely be using again in the future!

Quick to respond and schedule. The service call fee is higher than most at $95, but it applies to…read morethe cost of any repairs, and I was sure the needed fix for my dryer would exceed that. He listened carefully as I explained the issue and asked questions. I appreciated that. He was quick to diagnose and had the needed replacement part on hand. I was very happy with the speed of service and price of repair.