We had an awesome experience! We purchased a new…read morerefrigerator and we had good customer service and the installation was on point! What was really nice; was we saved hundreds on our purchase!

This place is ok. It's more for if you need to buy large appliances rather than tools or home…read morerenovation. The prices aren't bad but be prepared for a lot of dings and scuffs on your purchases. You also will be hard pressed to find staff to help you since it seems like Lowe's employs a skeleton crew. A forewarning, if you do buy tools, try to buy it new here rather than refurbished. It's a price difference of $100 and for equipment that is $$$$, thats not the greatest value. Overall an ok place to go if you need to replace washers, dryers, stoves, or refrigerator/freezer.

Just when I needed Walt's, they we're there for me again. It's not the first time I have purchased…read moreform Walt's and won't be the last. Either when it's buying a new appliance or when I needed a part or service. They have never let me down. I had a crisis with the fridge that I purchased from them in 2005 that stopped working. Do the math, it lasted over 19 years. Every appliance that I've ever brought from Walt's, has exceeded the amount of time I believed it would last. If you want great customer service, a large inventory to select from and great prices, this is the place. From sales to delivery and installation, all of it was excellent. Go to the big box stores and wait and wait or go to Walt's and receive your purchase ASAP and possibly the same day. Thank you, Walt's, for taking great care of your customers. A real 5-star small business.

After a service call and a confirmation that my freezer (ancient) had died, they made me an amazing…read moredeal with a purchase of a new one. Their deal was even better than Costco or Sam's Club. Delivered and haul away the old one was negotiated. Extremely impressive and pleased.

Ok, I have to be honest and say how much I miss shopping at Big Lots. I then found this store in…read moreSouth Irving! The store is located in the shopping center that includes Lowe's. I was a little surprised how messy the store was. I guess it had been busy and the clutter was from that? I found a few bargains, even when I was rushing. I encountered two staff members who were super personable and friendly. I will return to see what else I can find, but probably earlier in the day and when I have more time to shop.

This store is nasty!! The employees are rude, slow, and just dont care! Avoid like the tetanus shot…read moreyoull need touching the bathroom door!!

Was in the area meeting an out-of-state friend and his wife for breakfast. Figured what the heck?!…read moreI'll check out this Home Depot for their plant and flower selection and see what their prices are like. Everything looked good with plenty of options. The lawn and garden employees were especially friendly and helpful even though I didn't make a purchase today. Will definitely come back if I'm ever in the area again.

This store used to be at the bottom of my list of the Home Depots I patronized. But in the past…read moreyear many positive experiences... complicated return/exchange of an appliance, help loading my vehicle, finding items, etc. have made my go to now. Thanks

We bought a washer and dryer set in February from them. The installation guy was rude, would not…read moreflip the door for the dryer, and rough (bumping walls). I then flipped the door myself and found coins, a bunch of dog hair, and random trash in the machine crevices. The lint filter was not even cleaned. I dried one load of clothes and there were random orange stains that were not present when I washed the clothes. I looked inside the dryer with a flashlight and there was what looked like orange crayon all on the inside of the drum, which I then had to clean. Getting used appliances means there will be some amount of extra work, but this was just lazy for the company not even to clean and vaccuum the unit first. Fast forward to October, and the dryer does not work - I had my clothes in 7 times and they are still cold and wet. I reached out to them and they said it would be $129 for a service call and more money for the missing parts. The warranty must've been about 6 months, and it has been 9. I bought from here to support a small business, but this was a terrible experience and a waste of nearly $1000.

I don't care what anyone else's experience was, I had a Great experience and great service. Same…read moreday delivery and the guys were quick to uninstall my old unit and hook up the new one. Appreciate the service!

Sometimes you walk into a place that is so nice, you say to yourself, "this is the place". The…read moreJarrell Company is one of those place for me. I had been seeing this place for a long time and even visited some of the other stores in the same building, like Stacey's Furniture, Roma's Italian, and Pinch of Salt Bakery. Add another great business in this building, The Jarrell Company. They have a beautiful showroom that elegantly displaying their products and representing their manufacturers. Whether you are looking for lighting, bathtubs, sinks, ceiling fans, barbecue grills, pizza ovens, landscape lighting, or doing an entire bathroom or kitchen makeover, you owe it yourself to check these people out!

Being first time homeowners, the list of expenses are never ending, and can be very overwhelming…read more Mark s. was absolutely wonderful to work with. Our first time purchasing a fridge, he made it so easy and we saved so much! Without a doubt, he's giving you the best deal out there. The customer service was excellent. The Jarrell Company truly have an appliance for any budget. When our new LG French door, stainless counter depth refrigerator arrived, the gentlemen were extremely nice. Not a single ding or scratch on it, and runs very quietly. So happy with our experience and will recommend to all friends and family. We will definitely be back.

Always great service for sales & services. Competitive…read morepricing on tires & wiper blades. Have purchased 4 sets of tires over 8 year period. Keller Springs location next to Braum's.

I recently bought a refrigerator here. I could not have been more pleased. it was super reasonable…read morefridge that got delivered the same day that I bought it.This is a mom and Pop store. I really appreciate the way they treated me versus Lowes/Home Depot. I'm quite certain that if I would've bought a refrigerator from a big box store it would've been multiple days before they delivered it and who knows when they're coming. These guys called me 10 minutes before they came to notify me they were almost there. Excellent experience!

My review of Joan, Store Manager, Irving TX Best Buy…read more I've been a loyal Best Buy customer, spending over $10,000 in the last month alone, but my experience with Joan, the store manager at the Irving, TX location, has completely turned me away from the company. When I tried to return a defective receiver that was just two days outside of the return policy, Joan was incredibly rude and unhelpful. I wasn't asking for special treatment--I simply expected some flexibility and respect given my long-standing business with Best Buy. Instead, I was treated like my loyalty meant nothing. What makes it even worse is that if I had purchased this item from Amazon, I would've been well within their return policy. I specifically chose to shop at Best Buy instead of Amazon (even though the price was the same) because I wanted to support a brick-and-mortar business. Clearly, that loyalty was a mistake. Moving forward, I'll be doing all my shopping with Amazon, where customer service is consistent, and policies are more customer-friendly. It's unacceptable for a company like Best Buy to treat a high-spending customer this way, and I can't recommend this location--or the company--anymore. Best Buy has lost my business for good.

Went in for a simple request to have my keyboard blown out for dust. Before I could not even…read moreexplain, the rep asked if I had a warranty. When I said no, the conversation basically ended there. As someone who works in IT, it was frustrating that a basic request couldn't be addressed without trying to sell me something instead.

My 3 year old Maytag Washer quit working. Mensk Appliance…read moreRepair responded very quickly to my request for service on Yelp. He quoted a reasonable service trip charge that would be applied to my repair. We scheduled an appointment for the following day. He arrived promptly at the quoted time was very nice, efficient, and completed the repair within 30 minutes. Highly recommend!

Kyle replaced the ice maker & sensors & did an awesome job. Scheduling was timely. I highly…read morerecommend Kyle & Mensa Appliance Repair. My ice maker is working wonderfully!

A major disappointment and even more with regard to care for the consumer…read more I bought from them years ago and had no issue. Was a satisfied buyer. I recently bought a mattress and having been going back and forth to resolve an issue for almost six months. I tried and tried. Did everything suggested and asked and still no resolution. Reaching the corporate customer care is like talking with the man in the moon. No one; silence; refusing to reply. However, I will say they will upsell and continue to upsell and charge for something for which there should be no charge. II would suggest you are certain of your selection and hope no issue comes up.

How quickly this experience went from amazing to horrible. The day before my mattress is to be…read moredelivered, we are informed that it has been delayed by four days. Now we need to block out another entire day to stay home for delivery. (The window is 9a-9p). Since we won't be home the day they are now telling us the mattress is coming, they want to push it out more than a week. Unacceptable! Your store staff are friendly and knowledgeable, but they are salespeople... that's the job. Your service is terrible. We now will not be getting our mattress and have to find another store with better service. But mattress firm likely doesn't care since they have a monopoly on mattress sales. Sad we went from a great experience that we would recommend to others to now warning everyone we know to stay away from mattress firm. Once they get your money the service ends. Go to Macy's instead. Also, the "five star" review entered below by the salesman who works at this location is a bit tacky.