If I could leave no stars I would. This business should be out of business. The worst customer service ever. EDDIE is very unprofessional. He's rude, black and ugly. That could be the reason he's not happy with himself. He talked to me like I was a child in trouble. I told him to pick the furniture up immediately. PLEASE go elsewhere for your furniture needs. Follow- up - Carla called my daughter the next day and resolved the issue. Ask for her and stay away from Eddie. read more

Came her just looking at furniture for the house me and my bf were going to move into. We ended up walking out of there purchasing in full our dining room table, sectional couch, coffee table and side tables, and lamps. All were on clearance and a steal of the price. read more

I made a payment arrangement on the app which I had to pay for, yet they still came POUNDING on my door with an attitude trying to enter my home. What was the point of my payment arrangement that I had to PAY to make??? read more

Very rude employees in the store!! The employees that delivered my appliances were talking so much mess about their store, telling me how I should go with a different company because their store is trash. The people over there are trash. I went into purchase something else I was sitting on the couch, waiting to talk to the manager and when the employees was talking about me telling another employee oh, she's sitting on the couch like she's about to FN and pay for it. Talk to the manager. He said he can't really do much like that is so rude. You do not talk about your customers like that and you don't talk to your customers like that if you don't like your job, you get another job, but that was very rude and disrespectful. I will not give them my money or do business with this store again horrible, horrible service. read more

So far I'm enjoying their business, I've bought a Samsung fridge from them and I'm loving it, I've had it for about 2 months now, and am planning to pay it off in December. All I know this location has new management so far everyone has treated me with respect. Will return for an update with a future purchase! read more

This is the worst store ever. The movers are so unprofessional just like the workers in the store. They never got my order right. They broke glass in my home and lied on each other, mean while my dog cut her foot , my fiancé cut her foot, and then I walked in from work cutting my foot on glass that should have never been on my floor. The workers talked about there store and their manager, saying he is a piece of shit and that they were going to take his jobs. They never on time to pick up furniture. I returned all furniture and now waiting on them to come and get tv! Do not rent or buy from here! Then tried to charge me 2,000 for the tv!!! No they are horrible and I didn't write it all. They all don't have no customer service! read more

BEWARE!!!!This Aarons has a bed bug problem. They delivered a couch to us this weekend that is infested. . Within a few seconds of looking on the couch, I discovered several adult bed bugs. This is turning things upside down for us. Bed bugs are expensive and time consuming to treat. We have soooo much going on especially right before the holidays, but we will have to take time out of our busy life to ensure the problem is gotten under control. I have severe allergies and eczema, and my kids do as well. There is no way the problem iw just one couch. They have to have had complaints and have not properly dealt with the infestation. read more

Aaron's - After only 2 days I have reactions. My legs and hands as well. - Electronics Near Me - Sacramento, California

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Worst customer service I've ever received. Issue with equipment and I get scheduled for an appointment. The General Manager (GM) calls me himself to tell me its an odor issue after asking if I run a clean cycle on the equipment. I acknowledged that i do clean cycles and he proceeds to tell me that they cant assist. Mind you this smell is coming from their equipment. I spent 10 minutes arguing with the guy (GM) because he didn't want to send someone out. Just do your job simple as that. read more

The Dude with the Indian accent working here needs to be fired. He treated me like shit because I lost my Job and had to post pone a payment and then now months later is making comments like" it's not my fault you want to cancel your lease" all because I won't drive to Sacramento to drop off what I'm leasing. And then he's mad I won't make an upcoming payment because I'm cancelling my lease . Screw you dude read more

If I could give 0 stars I would. The manager Vee is very unprofessional and doesn't have very great customer service. Sucks because I've been using Aaron's for years. read more

Typical if I could give it a zero I would without a second thought. Understaffed or not do not take it out your customers. Employees in the store can't even communicate with one another. Most importantly the black lady who refused to give her name is one of the rudest and nastiest women to walk this planet. Customer service is beyond lacking in the store, she spent most of the hour I was waiting complaining about the store, complaining about her shift, and being foul as possible to customers on the phone. Avoid this Aaron's for sure granted the others aren't too much better but this one is god awful and needs a new staff to handle customers. read more

My husband went in to go buy a laptop but because we live with his parents, we don't pay utilities or anything. We only pay for groceries and thought it was odd when one of the employees said that if we aren't paying for utilities or rent, my husband will need his parents to co-sign . Stupid, because my husband is 23 and we're grown adults. We don't need our parents to co-sign anything. The employee then said that, said she couldn't help my husband get the laptop without a parent co-sign and that she was sorry as well. read more

I love Aaron said they really are good my back is stackable washer and dryer a TV stand and now I am I got a washer and I refrigerator now yeah really good thanks read more

If I could give zero stars I would. The billing lady or whatever her title is her name is Carla is so dam rude. She is not helpful and should get fired on how she treats customers. We bought a washer and dryer there and will never ever buy shit here ever again. Her customer service is not good at all. Me and my husband had bought these appliances and this rude lady can't send us proof that we are the owners of these items. Wow what kind of business is this. She must hate her job and hates that she has to deal with peoples payments in general. This was the second time my husband called and spoke to her and I had called once and she was rude. First of all we paid our monthly payments because it was set as an automatic withdrawal. She basically made it seem like we didn't pay. So Carla if your reading this you need to go to school for customer service skills because your rude and unprofessional. read more

I want to like this place, but the amount of calls I get each day from Aaron's is ridiculous. Please stop calling me back to back 10 times a day when I've already made an early payment. The b*tch at the front desk has ZERO customer service skills and I've had to put her in her place on several occasions. The products are good, it's the staff that has issues read more

The customer service at this Aaron's absolutely sucks. I have been renting a refrigerator from them for the past seven months. I am going to be moving and had talked to a manager last month about returning the refrigerator that I won't need anymore, for a living room set. I went in there yesterday and there was one other customer in the store. There were four employees that I saw. A guy named Mike came over and asked me if he could help me after I had been walking around the store looking at furniture. I told him that I had talked to a manager about swapping out the refrigerator and that i needed a copy of my contract. He said okay and walked away. Ten minutes later, still no more customers in the store, I walked over to the counter, and Mike and Jacqueline were standing at the desk trying to get me a copy of my contract (funny how every transaction requires a contract, and they had problems printing a copy of mine). Jacqueline walks away without saying anything to me, and Mike answered the phone, not once but twice, with me still standing there waiting for my contract. It became very obvious to me that Aaron'e employees care nothing about their existing customers, only potentially new ones. Mike could not multi-task, and continued to ignore the fact that I had been waiting at the counter, right in front of him for several minutes. I finally said just forget it, and told him that they had just lost a paying customer, and walked out the door. About a half an hour later, still fuming at the way I was treated, I called Aaron's and Chris answered the phone, and said he was the manager on duty. I explained the situation, and we were cut off by my cell phone. I called back, and was he told me that he was finishing up with two customers and would get back to me within a half an hour. TWO and a half hours later, I called back again, and Jacqueline told me that Chris left the store and that he would get back to me when he came back in a half an hour. When I told her that was what I was told the last time, she snapped at me and told me they had gotten really busy and that he deserved that break. She might as well said :Sorry bitch" because that is how she came across to me. I called her back again, and told her to just make sure that they pick up the refrigerator on July 15th and that they had lost a customer. All she could say was fine. Chris, the acting manager never did call me back. What a bunch of jerks! read more

I had purchased some couches from this location and i either they were damaged already or damaged during delivery i called aarons right away and spoke to the manager eddie. He had scheduled me an appointment for them to be fixed i waited from 11-3 when 3 came i called wondering why they havent came the receptionist said I was not on the list so I askes to talk to eddie. Aparently he had forgotten. I stayed home on my day off waiting for someone who was never going to show up. read more

This store has damaged two of my products and my home during delivery of the product when I moved. To make things worse the general manager is rude and condescending. He will not listen to anyone and believes that he should not have to "deal" with customers. He left me without a refrigerator on a Friday night with no place to put my diabetic medications or my 18month olds medications due to his EGO. Do not do business with this store. Find another store because you will never be treated with respect and will waste hours on the phone placing complaints with corporate. read more

Wife and I wanted a large sectional, and kitchen table so we picked one out. It had to be ordered and we had to wait for the sectional over a week because all the had to show us was a floor model. On the day of delivery the delivery guys showed up late and said the couch was too big to fit in our apartment. They didn't even try to bring it in. My guess is they just wanted to go home because the store was closing soon. Mind you my card had already been charged. I called the store the next day and explained the situation and the store manager wanted to talk me into another sectional or I would be stuck making $100 payments just towards the table. I told him I would talk to my wife and would get back to him. I explained this all to my wife and she said "tell them to get the table too" So I call the store and told them I wanted to cancel the whole thing. The store manager got attitude with me when I told him this was all due to the part of the delivery guys. Cut to 3 days later and the delivery guys are 30 mins late to get the table. I WILL NOT be making any more purchases from Aaron's. Who knows how long I'll have to wait for my money to drop back into my account. read more

I had purchased a Samsung tablet from this location back in December. Unfortunately, i ran into some financial trouble and got behind a couple payments. I had explained to a gentleman by the name of "Vee" i believe my situation. He said that as soon as I can promise him when i could make a payment that would be ok. I told him it may sometime due to my current financial circumstances. He ASSURED me it would not be a problem, that was a lie. For the past month I have gotten over 10 calls a day, been called an idiot, a deadbeat, and a direct quote from Vee, "you are not a real man because you're so broke.". Not to mention multiple visits to my home harassing my disabled mother, which I asked them to stop. Today however was the icing on the proverbial cake. The gentleman Vee called me at work and said the he would come into my work today and announce to everyone that I am a deadbeat broke excuse for a man. I will no longer be associating myself with this business and will be calling in to file a formal complaint about him and his associates. I do want to settle up my account with this business, but I will not do it through that particular store. I would HIGHLY suggest you not purchase ANYTHING from this particular location. I know friends that have dealt with aarons in the past with no issue even with late payments. I WILL NOT tolerate threats that could cost me my job. read more