Came here for the first time and they had a large variety of furniture. I had previously visited…read morethere website so I had an idea of what I wanted. My sales lady was great. The only thing that's pricy was the delivery and throw away old sofa charge but it was worth it. We got a gray sofa with a bed and a manual recliner to match. Both are very comfortable we love it! We will definitely come back again!

If I could give it less, Star, I would. I purchased my furniture from Bob's Discount Furniture in…read moreApril, and just a short time later, pieces are already breaking off. That is completely unacceptable for furniture that's practically new. To make matters worse, I paid for the warranty and scheduled a repair appointment, but no one showed up. Instead of honoring the appointment, I was told I'd have to wait even longer for another visit. The customer service experience has been frustrating and disappointing. The combination of poor durability, missed service appointments, and a strict no-return policy has left me feeling like the company stands behind neither its products nor its customers. I expected furniture to last for years, not months. Based on my experience, I cannot recommend Bob's Discount Furniture. Continued: 6/13/26 Hello, I need to be very clear that this is not general feedback. This is an unresolved warranty and service failure. We purchased our furniture in April, and it is already breaking. We paid for a protection plan and scheduled a repair appointment for Thursday, June 11 between 6-8pm. No one arrived, and we received no call, text, or explanation. We then went to the store in person on Friday, June 12 to speak with the manager. She confirmed she had no ability to resolve the issue beyond offering apologies. At this point, the situation is unacceptable. We have paid for a product and a service plan that are not being honored, and we are now left with damaged furniture and no completed service visit. This needs to be escalated immediately to someone with authority to resolve it. We are requesting one of the following within a specific timeframe: * replacement of the defective parts or furniture, or * another concrete resolution under the protection plan. Please respond with next steps and a firm timeline. We are no longer able to accept your generic acknowledgment messages.

I bought a sofa bed from Peter on March 2025. My most important issue is the purchase also covers…read moreold sofa disposal service. Peter kept his word. I bought the sofa, new sofa delivered to my house, and delivery guy took the old sofa away (for additional disposal fee). I am happy customer, Peter delivered as promised. New sofa in, old sofa out. Peter was straightforward with me.

Great customer service, great prices and fast delivery! They were very helpful and patient when I…read morewas undecided on furniture pieces for our home. We purchased bedroom furniture, couches, backyard furniture and a dining room set. We are very happy with all our purchases. I recommend this business!

11/20/24- Back in…read morethe day when I lived in the area- furniture stores were the cool Things to do-.. I remember shopping here for wall pics !today's visit with the Christmas spirit-- very festive- Glad to have stopped in! We don't have one in our city- so it's cool to visit..

If you can manage the scents... I love this store. And there is always a sale. Yikes! I like…read moregetting someone else a gift and then always a candle or two for me. lol. In spite of alllllll the goodies in here it's well organized and not too cluttered- IMO. The sales staff is always super helpful and nice. Love the change of seasons this place goes thru all the time. Cute stuff!

Worst purchase of a reclining chair I ever made. It broke down and the leather was worthless--thin…read moreand tore and worn horribly. It became just an expensive paperweight. It was VERY uncomfortable to sit in as the back forced me to hunch forward--pretty good once it reclined.

I cannot believe how disappointing my experience has been here!! We dropped 13K on a sectional/sofa…read moreon Thanksgiving weekend and still have not received it. It's not a super detailed custom order, it's not the first sectional ever built. We have had almost NO communication with the store until I started calling and making a big loud fuss. Now I have the store manager, the regional manager and the salesperson involved, but they are not really providing anything at this point. We were told on November 29th that we would receive our order in 8-10 weeks and would receive a confirmation email. The email never came and we are now in the middle of week 12 and the only reason we are getting any contact is because I have been calling regularly and have insisted on weekly update calls. This is the WORST service I have received in a long time. I am a big fan of "shop local" and giving many chances to right a wrong, but the employees and management here are doing just the bare minimum in my opinion. We are 'supposed' to receive our sectional in the middle of March... stay tuned but don't hold your breath (at least that's what I'm telling myself) because I have zero faith of that happening. In summary - save yourself the hassle and shop somewhere else if you're in the market for furniture. After this fiasco, I will not give them another cent!! (and that's assuming I won't have to cancel my order and demand a refund or get a lawyer involved!)

When in the area, we try to stop here to see what they have for sale. This Shop Heroic Wholesale…read moreOutlet location is one of the larger ones in the area and offers a wider variety of goods. This time, I headed straight to the home goods section while my wife went to the clothing section, as we always do. Almost immediately, I found a set of large work gloves I needed at a significantly reduced price. I also came across a set of cast-iron cookware and a few cast-iron frying pans at prices that caught my attention. However, after considering them for a minute or two, I decided not to purchase them because of their heavy weight and the challenges that poses when it comes to washing. My wife found a couple of tops she liked, and we headed for the cashier. For some reason, only one of the two registers was open, and because it was closing time, everyone was lined up to pay, which took a while. Other than that, it was a productive visit.

There are good deals to be found…read more But be careful. Some of these prices are not the best. I noticed somethings at the same price or more than what you could buy them from a new retailer. With a return policy. Some are great. But not necessarily brand new. They could be returns or floor models. Thomasville Tisdale Sectional $1099. $1899 is the price for the same item at Costco. But I have found a few things that I thought were pretty good deals. Suncast 8x7 Cabana shed. Retail is $1999. You can get it here for $1099 Just be careful of what you buy.

From back in the days of their dvd sales to today of still buying their furniture, I've always had…read moregreat service and quality products. Super large store filled with quality items from table lamps, to sofa sets, to televisions there's always a bargain here. If you plan on purchasing a lot of furniture like I did, they offer a one year delivering for around $100.00. This includes not just delivery but they will place your items where you would like them. Back saver for sure. Great place, just don't come on a Sunday... they are closed Sundays.

i'm talking about the one near elk grove. delta shores. no…read morephone answering and whoever carl is doesn't answer the phone or call back. i even contacted through face book and i got that canned response. they don't have much sales traffic and i said i'll try them! they don't really want money with carl there! is someone in the bathroom doing drugs or something!

Last weekend my husband and I stopped by the Elk Grove location of American Furniture Gallery. We…read morecame in looking for a new leather sofa set. Though we do not purchase anything, I wanted to write this review to specifically to praise the customer service we received from Dahlia. She had only been on the job for about six days, but she was wonderful! She was friendly and welcoming. She tried her best to help us find what we were looking for. Out of many different stores we have been to in the last few weeks all around the Sacramento area, Dahlia was the best salesperson we had encountered. She deserves recognition for her great attitude and work ethic.

This is the first time I've ever left a 1-star review for a business…read more I purchased a dining table set in October. Unfortunately, the glass tabletop became loose and was no longer properly secured to the metal base and this happened twice. The product quality was very poor. I called and they offered the return. I understood and accepted that the store would only offer store credit, so I returned to exchange the table. However, the customer service was extremely disappointing. The staff was unwelcoming and unhelpful throughout the process. I selected another table and was told I needed to pay an additional $200, which I was fine with. However, they also required me to pay an additional delivery fee, even though the exchange was due to a defective product. They were already coming to my home to pick up the old table, so it was unclear why the new table could not be delivered at the same time. When I came back the next day to proceed with the exchange, I was given a different price again, now being asked to pay $365 more. This inconsistency was frustrating and unprofessional. I accepted the amount because I just wanted to get it over with because I no longer wanted to deal with this business. I don't want they kept my credit. I truly hope the replacement table has no issues so I won't need to contact them again. Btw thankfully , we did not purchase a sofa here, even though we liked one in the store. Based on this experience, I do not recommend this business. I wrote this review after getting out the store because I was really mad .

Love this place!…read more Our go to spot whenever we want to galavant. Plenty of things to see and buy. You can never go wrong when visiting home goods. It may be hard if you're trying to find something specific, but go in with an open mind--and you'll definitely find something you like.

I love this store. It's organized well. I usually start on the left side and go aisle by aisle…read more Great place to find a last minute gift. Charcuterie board or margarita kit. Lots of choices. The prices on dog toys are incredible, too!

Well I would've given this review a higher rating but they're closing permanently. Unfortunately I…read morewaited too long to visit and that was my only shot. Not sure how much longer they're going to be open but everything is on sale and there was quite a bit of everything from home decor, kitchen essentials, patio furniture... Anyway, if you love home decor, etc then this is the store for you but the closest one now is in Clovis. Sorry I slept on it.

There were a few times we visited this location and would find a couple of items to utilize in our…read morehome. There is something for each area of your residence. The one shocker during this one particular visit, is that this location isn"GOING OUT OF BUSINESS ". I was a bit shocked to see this. The shelves were pretty empty as well in many departments. And the line was extremely long but I suppose that's expected under the circumstances. I'm not sure if it is just this location or all of their sites. You can probably still take a chance and find something of use until the last days.

Jeff was super patient, friendly, and knowledgeable about every single couch we tried out! He even…read moreran over the price differences and helped us to make our decision in an efficient and timely manner! Thank you so much Jeff, will definitely be purchasing all my furniture from here from now on! Store very clean and organized as well!

The sales person was really nice. He helped us with financing our new sectional and they have a…read moregreat modern selection, including time pieces as well while hubby was finishing up the paperwork I was comfortably sitting in one of their luxury massage chairs getting a free massage. We let their happy and their delivery and set up fast. Overall great experience shopping here for our new sectional.