The WORST customer service ever. That pretty much sums it up in a sentence. They came to my home…read moreto service my refrigerator and Diagnosed it to be running at a high temp and it needed a Main board and a condenser fan motor. They stated that the fan was back ordered and it would be about a week. I found one on amazon and had it there the next day. No harm no foul. They installed both and said I was all set. So because I had to throw all of the groceries away previously I went out and restocked the fridge to the tune of $276.00 plus the repair of $330.00. The NEXT night, my fridge was at 67 degrees again. All of the newly bought grocieres were sitting in warm temps all day. Again had to throw everything away and called Bills Appliance and left a message nicely stating my concern with the repair. They Never called me back the next day so I called them and the answer I got was..."oh yeah I kind of remember getting a message but couldn't here who it was..." So they sent a tech out (the day after that) to look at the fridge. I was not home my brother was. I never got a call that day so I called around 4:30 pm and they had not heard from the tech yet so I had to wait another day just to get an answer. I called again the next morning because they NEVER call back when they have to fix they're mistakes, and I politely asked if they were going to fix it since it had been almost two weeks since I had a fridge. They told me that it needed an evaporate fan motor and it would take 3 days to get it. (I could have had amazon overnight it for less money if I had known the day before.) So I asked what they were going to do to help me out...and with no assistance I received a dial tone from the other end of the phone. I then called a gentleman who didn't want to get involved but told n\me what to look for to make sure I needed an evaporator fan motor. I took my own fridge apart and found that the evaporator fan motor was doing 2345783405 miles an hour and did not need replacing, however the condenser was covered in Ice. So I defrosted it with a hair dryer and put everything back together and problem solved... Basically, I HAD TO FIX THE FRIDGE MYSELF. OR SPEND HUNDREDS ON GROCERIES AND REPAIRS TO STILL HAVE A BROKEN APPLIANCE. WORST HELP EVER. and EXTREMELY rude.

Tim from On Broadway Appliance repair fixed it right this time. My washer was working fine, but…read morehigh-pitched squeaking on spin cycle. Once again after 3 previous repairs by Sears (2) and Yankee Equipment, (1) they only lubricated it. This time it was fixed right when part was ordered that went under the barrel to steady at high speed spin. I gave Tim 5 star review because he caught what 3 others missed, and reported the reoccurring problem to Speed Queen. I don't know what the experience of others might have been, but Tim had prompt good communication with me through initial appointment and ordering parts.

We needed our washing machine fixed and GE sent Tim from On Broadway to come take a look, he said…read more he needed to order the part and would return at a later date- later that afternoon Tim called back to state that "he will not be retuning due to our pet cats making his allergies act up" after a call to GE they rescheduled Tim and Tim is continuing to refuse service, Tim also won't help us find a new location to have our machine serviced which is really the route of the problem - we understand not everyone can do everything (that being said if you go to peoples homes for a living you need to make sure you can deal with your health issues or find a new job) but if you cannot then you are expected and should be helping the person who hired you to find a solution Unacceptable and awful

Mr. Tedesco arrived within an hour of my call. He is professional, knowledgeable, and personable…read more He was able to analyze and repair my LG washer within an hour. If and when I have another appliance repair needed Mr.Tedesco (Apex) will be my first call. G. Weeks

Gary was the greatest!! Came out to repair our refrigerator same day I called. Identified the…read moreproblem, and repaired in about a half hour. He saved us from being taken advantage of. We thought we would need a whole new fridge, but the repair made it like new again . Did I mention the price? Way less than the big box store where we bought it. And they wanted US to show proof that we bought it there. They couldn't even come for a repair for at least 3 weeks. So glad we found Apex Appliance repair. Give them a call, you won't be disappointed.

Clean place and easy directions to follow. Plenty of space to fold too. I like that the doors…read moreautomatically open too

I take my laundry to Broadway every week. I use their wash, dry, and fold service. They treat my…read moreclothes with great care and they are always ready by the promised time. The folks are friendly and they grateful for my business. I actually look forward to my visits with their staff.

Been here twice and have purchased 3 pieces of furniture from them. Always very helpful and makes…read morethe process super easy. Not to mention the prices are very reasonable for the quality of the product! We will be back for more furniture in the future!

I just moved to the area and had nothing for my apartment. Everyone was so helpful in helping me…read moreget off my air mattress into a comfy bed - great prices - no pressure! Thanks Pete's Bargain Basement!!

I suspect a filter that needs to be cleaned or even changed. The technician stated he could come…read moreout and fix the leak on a washing machine, but would not come out if the washer was not currently leaking. What's going on in today's world? Can't anyone troubleshoot a problem. Is there no routine maintenance technician within the Southern New Hampshire area. Is this just a plumbing problem. No, it's a intermittent leaking problem.

Professional family company. Good communication and follow through. Showed up as promised and…read morecompleted the installation of the dishwasher. Tested the operation before the project was complete

We've had some challenges come up around ordering a new washer/dryer. Ernie in the appliances…read morehelped us out. He is absolutely top tier for customer service. We will be coming back to this Home Depot for any of our home needs !

Great customer service, went here today to pick up an online order, was in and out in no time at…read moreall! The girl who helped me at the service desk was friendly and efficient. Definitely better than the Rochester store!

I needed to wash all of my bedding and found this place after searching on Yelp. It's clean and…read morewell organized and they sell everything you need to do your laundry. The machines are a variety of sizes and there are plenty of them so no wait. There was a woman there that helped me figure out how to wash my giant comforters and thick blankets. I appreciated her help and even let me borrow some dryer balls. Also, there is a coffee place right next-door. I recommend this place!

This is where my family goes to either do our laundry or to drop off. It is a family owned…read morebusiness, essential to the neighborhood. Early opening and closes at 10pm. Very helpful staff, especially when clients are frustrated. I come here every week.