My dryer was making a horrendous sound and it was clogged the motor and blower. Jason came out…read moreshowed me how to fix it for the next time got it up and working! He was super fast, friendly and professional. Tina the one who took the appointment was awesome called a day ahead made sure we were on track friendly and reassuring that it would get taken care of!! I would definitely use them again very reasonable on price.

Our refrigerator was not cooling properly. Called Yuma Appliance to set up an appt. After some…read morediagnostic and testing they were able to fix our fridge without having to order parts. Only a service call charge. Great customer service! Friendly, knowledgeable. Explained ever step and why. Would definitely use them if we have any more appliance problems.

They quoted a repair based on our explanation of the issue. They repaired the actual issue for much…read moreless than the quote. Great service

I tried making an appointment online, never returned an email or txt…read more Called me out of the blue saying he was coming over, was unable. Sent me a txt saying he was only available on Monday. Retuned txt asking what time he was available, no response. Pretty flaky business, I would not recommend due to unreliability.

My park model washing machine quit working. New to area so we visited discount stores and other…read moreappliance locations in the area. Referred to Plaza Appliance by some local friends. Wow, we are thankful we asked!! This is a family owned and operated business. They helped us select the best model for our space. Their prices are reasonable. No add on charges---nothing like we dealt with at other retailers. We saved money!! They offer premium appliances --including ones that fit Park models and RVs!! We will definitely return for our other appliances.

I needed a washer asap but I wasn't sure when Home Depot or Lowes would deliver and install it, so…read moreI came here instead. I'm glad I did, they didnt have many LG washer models but the one we were considering was in stock. It got delivered and installed that same day I bought it. They also hauled away my old washer for like 25 bucks. I'll definitely buy a fridge or stove when we need a new one.

Fast service at a fair price. Called Sunday, repairs made Monday morning. When your appliances are…read morein trouble, say MAYDAY!

Everything went well With the home visit with Mike. He came to see the dishwasher that was leaking…read morewater under the dishwasher door. He did a full analysis on trying to figure why the dishwasher was leaking and he found the problem. I am impressed at how Mike took his time in trying to figure out the problem. He arrived on time and reliable. He answered my questions regarding the dishwasherproblems. We truly appreciate having you in our home for any future repairs to our appliances. Leah

Had a new dishwasher installed today and couldn't be more pleased with the professionalism and…read moreskill of the servicemen, Steele, Leo and Humberto. Working with the Castorena's was a pleasure and I would highly recommend them for any of your appliance needs.

I recently purchased a washer / dryer from Castorena & Comapny, after reading good reviews about…read morethem. They don't have a fancy showroom or vulture salespeople. What they have is very personable service and a dedication to customer satisfaction!! They ran into a snag getting the appliances from their main distributor and it was going to take a long time getting what I had ordered. They went above and beyond looking for other distributors that could get the appliances in quicker. I got a call at 8 o'clock one night telling me that they had found a distributor that would be shipping the appliances the next day. I was impressed that their day didn't just quit at 5 and forget about the customers! When they got both appliances in, I was called again with an update and a delivery time. They told me between 9:30 and 10 am. The install delivery men were at my door at 9:31.....wow, punctual! A quality I greatly appreciate it! The two guys who delivered and installed the items were very efficient and personable. I told one of the guys he could throw the packing material into my recycle bin because it was pick up day. Not only did he clean up all the packing material, he wheeled the bin to the curb for me. I'm old so I really appreciated this kindness. if I ever need another appliance, I will not be shopping any big box stores. I will go back to these guys! Thank you Daniel and Rodrigo and the two guys who installed and delivered. I'm sorry I didn't get your names but you know who you are!

2nd time purchasing from Tonys Appliances, Best prices in town and they deliver! Highly Recommend!…read more -Christina Espinoza

Awesome service! Highly recommend…read more Arrived early, went right to work, diagnosed fixed and out the door. Great service, great price...and one happy customer!

Smaller appliances and the like inside the store while the big stuffs on pallets outside for easy…read moreloading at purchase, I'm guessing!

This was an ok place. They have a lot in which to look through. A good place to go really and…read morebrowse because you never know what you'll find.

I have shopped at Conns with spectacular results! I have been so happy with them that when my…read moreparents who live in Colorado needed a new refrigerator I recommended Conns to them as Home Depot could not get them a new refrigerator out for two weeks! They are prompt, they remove your old appliance, and make the purchase stress free! Every time! Now, all my friends and parents neighbors are happily using Conns for their appliances! And, they price match and will offer three years SAC!! Going back to purchase a new range and microhood next week!!

I recommended Conns to my friend and they delivered a side by side refrigerator. Everything was…read moregoing great, however the right side of the door was put in wrong because it wouldn't close properly so that the seal worked. I have called and my friend has called and they are five days out. Never mind that this woman who can't walk and is extremely handicapped just bought groceries, they still won't come out. I really don't care that they contract with a company in Phoenix, we live in Yuma and if you can't do your job right the first time then you shouldn't be in this business and leave defenseless people stranded. They won't even let their people in the office that knows how to put a door in right, help! I'm ashamed that I recommended Conns... because I really feel like we've been conned!

I bought a washer and dryer that had been refurbished by Mendoza and they are still going strong…read more They gave me a good price. They are very busy so I knew to follow up with them if I needed them to come out to service my washer that I had previously. Friendly and I never had any problems or complaints. I would recommend.

The worst customer service ever! I have been calling for 4 days i keep getting a tomorrow we'll…read moremake it over. Today the so called manager said i an hour we've bee waiting since 10am this guy has the nerve to give me attitude, i don't even get an apology this a-hole hung up on me. The so call manager. Since the old guy fixed my washer i have been recommending them.. wow ..i cannot believe this guy.

Very timely response time. Knowledgeable and kind. Reasonable rates. Needed an appliance diagnostic…read moreand received honest, fair priced options. Highly recommended!

I see a lot of older negative reviews but we had them repair our fridge this week and have nothing…read morebut high praise for Appliance Pros. Fridge works great and excellent customer service.