A-1 "TRASH" Do not purchase from these people. Rude,…read morebelligerent, sarcastic, and snotty trying to entrap the unsuspecting. Called them for some 'Federal' ammo and he was confused. First he said they had one box and then he stated they're only available online. I said" How many are available online" and he said "Oh God". He was static for at least twenty seconds, then he stated we have PMC ammo 'dude'. He then said 'I'm telling you'. I said "You're not telling me anything "sonny" and he hung up. *Addendum Actually, I was calling for Federal ammunition 'not' PRC. A1 Trash was advertising on Ammoseek and stating they had 18 boxes in stock. However, upon calling the belligerent person said "We can order it for you from someone else": 'We don't have any in store'. Then he said you can order it online. 'He said "We have PRC dude". When I questioned him further he became irate and again was belligerent. In fact, we conduct business all the time with numerous retailers and have never heard of A1 Tactical (TRASH). We'll remember these people and advise everyone not to purchase from them. These people are shysters trying to defraud others. Purchase at your 'own risk'. This alleged retailer is a third party seller scraping the bottom of the barrel. ** Our calls are logged and recorded. If you wish to file a slander suit or start litigation, we're ready!

I recently purchased a hard-to-find Springfield Hellcat RDP without red dot sight. The out the…read moredoor price at A1 Tactical was amazing. Best on the internet. They shipped to my local gun store in a very reasonable time and was totally pleased with the whole transaction. I also need to mention they have great guest service! I love purchasing from a small business rather than the big box stores. If I need to purchase a gun in the future, I will definitely use them again. I recently

Great Facility Great Employees…read more Great Experience Great Selection of Targets Good Selection of Firearms for sale Decent Quantity of Ammunition Great Value for an Entire Range experience

If you haven't shot here before, don't. Must wait 2 seconds before each shot. Doesn't matter if…read moreyou've been shooting for 20 years and ex military, you still have to watch a 10min video saying "don't shoot people" They make you sweep up your own brass? lol. Targets are a fair price, and that's the best thing I can say about this place.

The owner is amazing, the workers are amazing. Love sending my people to them and they always have…read moresomething great to say when they leave. Go here for all of your gun, ammo, etc needs!

Shop is low on guns and ammo, which is normal for most shops. The price is in line with most gun…read moreshops in the area. People working is friendly and knowledge. Been there and no one available or open. When open, I recommend Topside Guns for your ammo and guns.

The guy in the store with the bald head seem like a rip-off artist the guy with the bald head is so…read morerude a jackass don't see he ever closed a deal lowballing people on their firearms worse than 90% of the pawn shops in town and just the attitude they used to be decent people that I would deal with but I will never do business with them ever again they are a joke they didn't even try to do a deal with me or act like they were interested in making a sale I told the people at Gunnies what they offered me for my firearm and the people at Gunnies laughed and told me to put the firearm on their bulletin board​ and told me that Bill's offer was ridiculous for the firearm I was wanting to trade anyway again will I ever do business with these people or refer them to anyone ​

Best service! Great prices! These guys are very friendly. I wouldn't go anywhere else.read more

The service was amazing today! Unbelievably we found the last checkout open on a busy holiday…read moreweekend. Matthew was so nice and efficient and even looked up items in the sale flyer. The selections were incredible (too much to choose from actually!). The value was better than i could have imagined! We got mens flannels on sale for $9.98. Even got a womens heated vest on sale $43 off!! Lots of adorable baby gifts too. Such an amazing experience going to Bass Pro!!!

Nice little place, and helps that me and my fam recently came here. First time having jolly…read moreranchers in a while loved it. Passed the bathroom inspection

Great folks here, very knowledgeable and helpful…read more They have a great selection and also do minor work and installation of accessories.

Very kind and helpful staff. My husband has been in several times but today was my first. The owner…read morefound us what we needed and we look forward to coming back soon.

I saw the low rating and honestly it surprised me, because it hasn't matched my experience at all…read more Every time I've come in, the staff has been super helpful and really knows their stuff. The selection is great, and the prices are too. The guy at the magnification counter went out of his way to help me today with piecing parts together (and has before when I've had questions), and that's pretty much how all my interactions here have been at the Asheville Hwy location. Just wanted to throw in my two cents.

Hello! Use to have a great selection but they have been…read morerude to me and some friends and they have made fake signs for moving sales Cashier said "nothings on sale just to get people to walk in here" They are apart of Smoky Mountain Knife works so I give that a 1/5 stars too Next time don't make a fake sale

Usually service is pretty good here. However, recently had a range officer who thought he was the…read moredrill sergeant from Full Metal Jacket. Barked at me for a couple of things I did wrong. No problem. I appreciated his advice. Then he got angry and started shouting at me for shooting without looking through the scope . I misunderstood him because it was loud. He started really barking at me then. I got pissed, but not as pissed as he was. I went up to him later and calmly tried to explain that I just didn't understand what he was saying. I tried explaining that I had been here before and I saw people doing what I had done, which is why I thought it was acceptable. He actually said "I don't give two shits about what you saw before". He's the textbook definition of somebody who will eventually go postal. I'd look for another place to shoot.

Amazing experience every time I go i purchased a membership to have a safe place to teach my kids…read moregun safty. With that being said the range safety officer Jason H went above and beyond helping my son . Jason is very knowledgeable and patient and deserves recognition for his awesome work.

There are multiple floors packed with every kind of knife you can imagine …read more... And then there is the Kitchen Collection. Our fifth shopping event today.... Almost too much....

I have been a customer of Smoky Mountain Knife Works since I was approximately 15 years old. I am…read morenow 50, and over the decades I have always considered SMKW one of the premier knife retailers in the country. Unfortunately, this recent experience was one of the worst customer service experiences I have had with any retailer in years. The primary item I wanted from this order was the GiantMouse GMF1P Vox Anso PVD Stonewash. The Knafs Lander 4 was more of an impulse addition afterward. I placed the order Sunday night, and for four days nothing was picked or processed. Then, on Thursday, I was informed that the GiantMouse knife was no longer available because it had apparently been sold off the showroom floor before my order was fulfilled. What makes this especially frustrating is that your representative confirmed the item WAS in stock when I purchased it. Had my order been processed in a timely manner instead of sitting untouched for four days, the knife would likely still have been available to fulfill my order. Instead, my money was held for several days, the item was removed from my order, and I was issued a refund that now may take up to 10 business days to return to me. Meanwhile, the one item I did not particularly want was already shipped before I was even properly contacted about the issue. I also received an email asking me to contact SMKW regarding my order, but by that point there was effectively nothing left to discuss because the refund had already been processed and the partial shipment had already gone out. When I called customer service, I asked why there had been no attempt to offer alternatives or upgrades. I would have gladly paid more to upgrade to a higher-end GiantMouse model or different steel option. Instead of attempting to retain a longtime customer or even upsell another product, I was simply told "there's nothing that can be done." I then asked about canceling the remaining order entirely, and I was told that if I refused the package after delivery, I would then have to wait again for the item to be returned and processed before receiving another refund. In other words, because of delays and inventory handling problems on your end, my money could effectively be tied up for weeks. That is not acceptable customer service. What concerns me most is that this no longer feels like an isolated incident. After this experience, I reviewed recent customer feedback online and found many similar complaints repeating the same themes: Excellent selection Poor communication Slow fulfillment Weak customer service Little concern for longtime customers SMKW may be the largest knife store in the world, but customer loyalty is not maintained by inventory size alone. It is maintained by how customers are treated when problems occur. I strongly suggest your company reevaluate its order fulfillment and customer service procedures, especially during large sales events. Selling inventory that is not actually secured for online customers, delaying fulfillment for days, and then holding customer funds while offering no meaningful resolution creates a very poor experience. I sincerely hope this feedback reaches management, because many longtime customers like myself do notice the difference between the SMKW of years ago and the current operation.