I had the best customer service experience while getting my car registered. I honestly don't think I'll ever go back to the DMV again. The entire process was smooth, and the conversation made it even better. Rafael took the time to ask about my favorite music genre and even played it while helping me. What impressed me most was that he provided this level of service on a holiday. Rafael is incredibly hardworking, genuinely cares about helping people, and goes above and beyond to make the experience enjoyable. I highly recommend him to anyone needing registration services. Five stars all the way! read more

I got recommended by my mom at this place. However, I did not have a good experience. They kept saying " the DMV required milage verification for my car" and was never able to help with the name change I needed for my vehicle. I paid them their fees upfront because I trusted them and they never completed their part. I ended up going to the DMV myself and was able to do the name change on my own. I even had to pay the DMV again because there was no record of them paying or attempting to do my paperwork. It sucks because my mom had a great experience with them so I don't know what happened with me.:( read more

Fantastic customer service! My out-of-state auto registration was incredibly complex, and Rafael and Alex went above and beyond to make sure everything was completed smoothly. If you want to avoid the DMV and get your vehicle services taken care of quickly and professionally, this is the place to go. Thank you, ABA Auto Registration -- you all truly rock! read more

ABA Registration is always on point fast and easy. They always go above and beyond to get the job done correctly and efficiently. If you need registration paperwork done look no further ABA will get the job done read more

Iv always had a great experience here and have been using Rafael's services for almost 10 yrs now and wouldn't go anywhere else. No waiting, No BS, No hassle just great service and respect. read more

Great service Alex! Thank for your help. They had me in and out in no time. Answered all my questions in detail and gave me all the necessary paperwork and information I needed to get registered quickly. I really appreciate it! read more

This place is great. I've used them for 5 cars and recently tried to just let the dealership on my new car do it and it's taken over 2 months to get a plate. Here you can get it in 30 min. Super kind. Super knowledgeable. And if you aren't careful they will throw in a joke or two. Haha! Highly recommend read more

Quick easy service. Can handle tough cases instead of dealing with the DMV. Title changes, putting cars back into the system...

I will never go to the DMV again for car registration. Not only was my car registered in minutes - with permanent tags, not temporary - but I so throughly enjoyed my time with Rafael, I wasn't in a hurry to leave. First off, the work they do is incredibly professional. You will leave with no doubt that everything was done correctly and to a tee. It won't take long before you realize that you are with people who truly care not only about doing the job correctly, but also about their customers. Oh, and I had my dog with me; Rafael went out of his way to give him water and lots of love. Like I said, the idea of ever again standing in line for hours at the DMV seems crazy now. You pay a small fee for such amazing competence, professionalism, speed, and kindness. I can't recommend ABA enough. read more

A+++++ , was in and out within 20 minutes Will Definitely come back for all dmv needs Came in to register my used vehicle purchase read more

ABA auto registration is a great choice. Rafael and Alexandra were very helpful and saved me alot of money. I purchased a vehicle and the registration fees had not been paid in years and i did not have the proper paperwork i needed. ABA looked up the VIN# and was able to find the owner so i could get the title and from there saved me over $500. And i got everything i needed and i was able to put plates on my vehicle and back on the road legally in less than 30 minutes... Thanks ABA!!! Ill be back whenever i need your services again. read more

I cannot say enough nice things about ABA Auto Registration. It is located on a small strip mall next to a taco joint. But don't let the location fool you. It is worth the drive. I drove from Orange County to get my new RV registered. Rafael and his team make the whole experience as painless as possible. After experiencing loophole after loophole at the DMV, I did my research and drove out to LA. It was one of the best decisions I ever made. I received my registration and paperwork and was out the door in no time. Do yourself a favor and check this place out. Look at my new RV. read more

ABA Auto Registration - Got fresh tags from ABA Auto Registration - Registration Services Near Me - Los Angeles, California

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Excellent experience getting my out of state car registered. Rafael and team were very helpful and made sure everything was taken care of. Thank you! read more

Our truck was damaged on the driver side fender, and when it was repaired, the Weight Class Sticker was unusable -so we needed a replacement. AAA doesn't do commercial registration, the DMV was out of the question, and no other registration place was answering the phone... until we found ABA Auto Registration! I booked a same day appointment and received my stickers moments after I walked in the door. The team was knowledgeable, friendly and fast. Highly recommended! read more

ABA Auto Registration - California compliance.. thanks to ABA Auto Registration. - Registration Services Near Me - Los Angeles, California

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Seeing that they were open till 5pm I called at 3:53pm and had a nice brief conversation with the lady who picked up the phone stating that they would be able to assist me with my registration. I told her I would be there shortly and arrived at 4:15pm only to see the office closed and locked up. At a time when gas prices have skyrocketed she could have easily saved me the time and trouble by letting me know they would be closing early today. The lack of courtesy towards a prospective customer is just downright unprofessional. I'm sure they handle all the of the DMV stuff well enough but any place that lacks even the simplest of courtesy doesn't deserve my money or yours. read more

ABA Auto Registration - My call log from when I first called and after I arrived only to realize they had closed up shop early. - Registration Services Near Me - Los Angeles, California

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Never going to the DMV again! I bought a car from out of state. Got the smog cert down the road then brought all my paper work to ABA. I needed a title transfer, new CA registration, and CA license plates. Paid just under $300 all in. Was worth not having to make an appointment and wait at the DMV. I was in and out the door within 30 min! Thanks ABA! read more

It doesn't take long to become in awe of Rafael, the owner of ABA Auto Registration. He literally has photographs of himself with multiple governors of California, but what impressed me most was his ability to transform a complicated and confusing process into a seamless, quick, and, dare-I-say, fun experience. While he walks you through the registration paperwork, he regales you with stories of famous politicians, tells you about his noteworthy ancestors from the Dominican Republic, and jokes around to make you smile and laugh. You can't help but have a good time. This place is no DMV - ABA defines good customer service. Rafael will even screw on your new license plate for you. Thank you Rafael, for your great work. For anyone looking to register your car without a headache, look no further than ABA. read more

Muy buen servicio del personal y del propietario nos ayudó baste a solucionar nuestro problema se los recomiendo excelente atención y calidad read more

This review is long overdue. Coming from one of the four corner states, where there are so many independent auto registration and licensing businesses - allowing you to avoiding the neglect and needless suffering of individuals, especially seniors waiting in lines hours upon hours for very little assistance from the DMV! I came here hoping for the kind of help I was use to in the southwest. I did get the help I was seeking by the owner Rafael. He did all the paperwork and in the end even put the license plate on my truck himself. Of course I did a couple things myself (weight & smog check), which was expected. Also I paid extra money for the individualized "concierge" service, which was all worth it. You will never get this kind of service at the DMV! So I highly recommend ABA Auto Registration on Pico and Rafael! read more

My registration was lost in the mail and the DMV was completely unhelpful over the phone, and you probably know what it's like to visit the DMV. Alex at ABA was able to issue my new registration and I had the sticker on my car in under 10 minutes of my arrival. This is the 2nd time I've done my registration through them and both times it was a perfect experience. read more

Amazing! I bought a vehicle off craigslist and realized that not everything was filled out correctly from the previous owners. ABA went above and beyond, did the research and tracked down the other information I needed and processed the registration. I will always register my cars here even when there isn't something as tricky as the last situation. Thanks again! read more

I had purchased an out of state car I needed to have registered in California. I had misplaced the title to the car and I really did not want to go to the dmv and wait forever or have to make multiple trips to get it done. I contacted ABA and they took care of everything including requesting a new title for the car. It did take a bit of time. But they got results. I never thought I would be able to get my car registered at all and it was done. Thanks you ABA for helping me out. Very much appreciated your service. read more

He was absolutely professional. Took care of my car that I bought from Florida for CA registration.

While the team was very helpful early on, something was misfiled with the DMV and my registration was put on hold in November when I was due for a renewal. I must call the office 15 times a week and only have been connected twice to which point I get a run around. The DMV told me I needed to speak with ABA as the "hold is a result of something the expeditor company did" and yet I am stuck with a car now 5 months unregistered and no help from the responsible party. read more

So chill and easy, very positive and quick experience! I hate dealing with registration stuff but it took 10 minutes, and the guys were nice. read more

This place is literally a dream! The people are so lovely and helpful, they move so quickly, you can get everything you need to get done here! ABA car registration is a one-stop shop (or they'll tell you exactly where to go to do what you need to do), about a million times better than the DMV!!!! I love them. Will probably never go to the DMV again now that I know this place exists. read more

ABA Auto Registration - They give you your registration and insurance in this convenient little folder that fits perfectly in your glove compartment! - Registration Services Near Me - Los Angeles, California

Disclosure: I am a licensed car dealer & this is a long brutal review. It aches me to write this review because I am a big advocate for supporting small businesses but transparency and honesty is important and I hold it to the highest standard, especially being in the automotive industry. Anna and Alex are incredibly amazing ladies and very very knowledgeable with DMV policies and procedures! Rafael is an absolute embarrassment to the business he started and needs to just leave the office and hand over the business to the ladies who are the backbone to his operation. Don't let his speech of "25 years in business" fool you. Late July I went calling around looking for a capable independent registration office that can handle a used car dealers paperwork. I am a small independent used car dealer and prefer to develop a relationship with a local office to handle all paperwork processing to save me time from doing it at the DMV. In August, I've brought around 4-6 cars for paperworks throughout the month, and all went smoothly except one vehicle. This vehicle needed paperwork to be manually submitted at the DMV office for processing rather than electronically like the others due to an organizational specialized plate. Anna started the paperwork on the 6th, I paid the full amount including their service fees, and was told the following Tuesday Rafael will go and submit the documents. Tuesday rolls around, and no callback so I called in. Was told it is processing so will require a few more days. Following week, I call again to check in and was told it is still processing. Then a few days after, I stopped by to do paperwork on another car (maybe my 3rd or 4th) and was told again that I will get an update once they have an update. By this time, it's already been the 20th-21st. Still no updates, I call, and call, and call and finally get word that it is STILL processing by the DMV and they have no updates. I called the DMV myself to get an update and only to find out there is no documents that were ever submitted for processing for my VIN- okay, it's COVID and they're probably backed up right? My patience is high and I totally understand how complicated the DMV can be. I am an honest person and was happy that all my other transactions went smoothly and Anna and Alex were great so I give the benefit of the doubt. Mr. Boss Man Rafael with a stick up his a** calls yesterday August 24th to tell me that he is "embarrassed" and "ashamed" because they've been "running [me] around" telling me it's in process when they have never submitted it. He gave me the whole speech how he is an honest man and holds himself to high standards and he's a retired veteran and he's deeply embarrassed but he will submit everything tomorrow (August 25th). I was nothing short of understanding, reassured him it is fine, and mistakes happen and it's only about the conflict resolution and reaching the end goal. I am an understanding person!!! Reassured me he will call with an updated (August 25th). Never received a call, but got bombarded with his absolutely disgusting and unprofessional behavior when he called me back after I called to check in to ask a question and get an update. I asked what's the turnaround time on the documents since DMV usually takes 5 days to process. He goes and begins his rude and abrupt behavior by responding with "the DMV can take 90 f*****g days for all I know", and a ton of other negative and horrific statements and language. I only asked a simple question to get the OPINION of a professional in this business that claims to have 25 years of experience. Whatever embarrassment and ashamed feelings he had the day before is total bullsh*t and he is purely negligent. The only reason this business still stands is because of Alex and Anna. He is an absolute embarrassment for a small business owner, industry professional, and meets the exact typical image of a shady person in the automotive industry. 08/31 update: Documents were returned by DMV marked incomplete because of a missing signature. 09/02 update: Documents will be returned again by DMV because of late fees since Rafael took over 2 weeks to submit the documents promptly. Guess the 25 years of experience speaks for itself. 09/05 update: Returned documents received because additional late fees are due. Late fees incurred on 08/13. Rafael answered and he said he will pay me for the late fees, that's it. I will be walking in my own documents to the DMV that I paid ABA to do. 09/08 update: I dropped off the documents myself and paid the late penalties myself. SUMMARY: Rafael is a scum who has 0 customer service. He lied to my face, ran me around for nearly 3 weeks saying he submitted my documents to the DMV for processing when he actually never did, then lost some of my paperwork, then found it, then cursed me out. Submitting the docs myself @ the DMV. read more

Ok so, I'm not really one to leave bad reviews but my experience here was actually awful. I'm totally okay with paying extra for convenience and figured I would do that here. One of the stickers on my car that has the vin had been worn down on the inside of the door and ABA gave me this whole run around about how I needed to replace the sticker either through the dealership, or through "someone they know for a fee". So I called multiple dealerships, everyone said they don't remake those stickers and they didn't know what they were talking about. Mind you, ABA didn't tell me any of this until I already paid them 300+ and when I did all my paperwork there they didn't even want to let me keep my title? I made them give it to me anyway and ended up just going to the dmv after all of this because after calling all the dealerships, I didn't know what else to do. When I got to the DMV. They literally laughed at all my paperwork, said ABA filled out everything wrong. They also told me I didn't need a new sticker I just had to get my vin verified by a PCH officer. (Which was free) so yeah, basically one of the worst experiences I've ever had from a motor vehicle services company INCLUDING the dmv. The dmv actually turned out to be way simpler and would of been cheaper they said ABA also over charged me. Save your time and money and just go to the dmv. read more

I've been here before and the ladies who've helped me out have always been nice. Today I was helped out by Rafael. This gentleman goes above and beyond for his customers. Highly recommended this business. Of course they don't have the same access as DMV and are restricted from certain procedures. But they always set proper expectations from the beginning. read more

Serious scammers. Added a $95 "ticket" that couldn't be found on LADOT website and they did not have any information for. In the end told me it was from a recent moving violation that I was already scheduled to appear in court. Even went as far as to tell me once I pay them the $95, I won't have to goto court anymore. ALL LIES! Even said "it's like having a gun to your head" while pointing a finger gun at my face. This is the old guy in all the pictures. The receipt I got after I paid reference something in Irvine....I don't goto Irvine and have never had a ticket in Irvine. So I checked the outstanding "ticket" I was SCAMMED into paying and low and behold, nothing changed and I still have to address that ticket in court. read more

The employees are nice but I've been waiting on my plates for over 2 weeks now after I paid close to $400 and literally no one even answers the phone or returns voicemails, ridiculous. I was told on two separate occasions that my plates would be ready on a specific day and then upon driving all the way there, no plates still. still waiting for someone to return my call. So unprofessional. read more

Fantastic service! They helped me transfer an out of state title to CA. Quick and easy. The owner even helped me put my new plates on my car. Love this place. If you want easy, with top notch service this is the place! read more

I needed to have my car registered. These folks were responsive, accommodating, kind and didn't leave out any details. If my friends ever need help with registration I will be sure to send them here. You'd be mistaken to go anywhere else! read more

Super nice and helpful folks here! Got in and out pretty fast! Plates and registration all in the same day and paid less than the original quote. If you don't want to deal with the headache of the DMV, definitely go here! Thanks! read more

It was quick, easy and pleasant!! Very nice and funny workers ! Overall great experience and they put on your plates for you !! 10/10 would recommend read more

Useless. Despite their big claims they said they couldn't help me because I already went to the DMV.

This place is great, they are super busy and they work hard for you the client. Take any of your easy or complicated DMV and registration issues to them and they will fix it. The buck stops here. read more

Quick and reliable. Tough classic car to register during crazy DMV times was done in an hour

I wanted to transfer my car title to my mother. In the midst of the Covid 19 crisis, DMW wanted my 85 years old mother to be present at the DMV to transfer the car title. WHYYYYY? I came to ABA Auto and for a small reasonable fee, Rafael did the transfer without my mother having to go to his office, and completed within 10 minutes, plain and simple!!! Don't waste your time to be harassed by these DMW jerks! read more

I recently moved from the East Coast and needed to update my vehicle registration. Despite this being a stressful time, Raphael and his team were very professional, helpful, and the customer service was great. I would highly recommend. He also replaced my old plates with my new one!! read more