I highly recommend this location. I went on a Thursday at 8:30am to renew my license and was in my…read morecar by 9am. i especially appreciated Veronica who was working at the entrance and was extremely helpful and kind. Best experience ever!

The Hollywood DMV is not where you expect to feel a rush of victory (like at all) but somehow,…read morethat's exactly what happened. I booked my appointment online, walked in on a Monday morning (traditionally the DMV's version of rush hour), and braced for bureaucratic purgatory. Long weekend and i'm bracing myself or maybe I just have insane luck at these things (2nd review of a dmv -- santa monica) which turned out to be a easy process too. Instead, the entire operation moved with the efficiency of a pit crew at the Indy 500. Within minutes I was checked in, guided to the right window, and treated by staff who were super cheerful, helpful, and fully awake to the concept of customer service. No sighs, no eye-rolling, no mysterious lines that lead nowhere. Just competent people moving things along with surprising grace. I took my renewal test online, so all I needed were paperworks and some confirmation numbers to them. All like that - then a new photo and signed the temp license I got and I was done. Thirty-five minutes door to door. Big ups to yall!!!!

I can't believe that I'm this happy with anyone, especially the DMV! This pertains to DMV's…read moreInvestigation Dept. These people saved me from being the ripped off for over $7000 by a Car Dealer that was running a fraud scam. The Investigations Dept and there officer went after this guy and made him follow the law and release the title or he would be facing losing Dealer's license. The scam was simple, after I paid for the BMW in full, the dealer did not send the title and reg. he hide out avoiding my calls. After over 90 days without the title arriving, what did arrive was a Tow Truck, who parked in front of the Gate at my home. I did have a copy of the Sales Contact showing (Paid in Full) which is what I submitted the the DMV Investigations Dept. The scam is simple, after 90 days the dealer pretended to have a reason to seize the car, the hitch was that he did give me a bill of sale and copy of the Sales Contract, still he though he could somehow get away with stealing the car back! Well that's when DMV step in and straightened the matter out! Thank you DMV!!!

Now I see why this DMV branch has such a low rating…read more I live in DTLA and this is the closest DVM to me. I went to my appointment today, 7/16/26, around 3pm. When I needed to get a replacement ID, the online system failed me and required me to come in person to get a new ID. The check in lady I kiosk 9 is terribly rude and unprofessional, based on what I observed, as she served other people. Thank god I didn't get her as the person helping me. The blonde lady in kiosk 10 was personable and wonderful. She was friendly and eager to help. After getting my number, I was sent to kiosk 1. Marcelo was the person who attempted to assist me with the things I needed. He was this "straight" caucasian looking Latino boy with a side of major sass! He was ride with very expressive facial expressions, which was kind of entertaining. We love a masc fem guy! LOL. I didn't mind the sassiness and attitude, but he was feeding me wrong information left to right. I asked him about getting a new pic and he said I couldn't. 3 other employees near him was listening in and chimed in saying that I can get a new picture. He stayed quiet and eventually I was allowed to get a new picture. Before I left, I asked him another thing and he said that I had to go to window 21, which is where people speak to the managers, I later found out. This was the wrong instruction. The manager finally told me what I was supposed to go to get the thing I wanted. Idk if he is new, but he needs additional training. Lady in kiosk 24 was nice and lovely. Got me everything else I needed. Easy parking across the street. Make an appointment so you do t have to wait a long time to be helped.

Best DMV experience I've had! Staff was extremely kind and great at their job! Felt very quick and…read moreeasy and I will definitely make this my new favorite for a DMV location! Big appreciation for Lux who helped me out primarily! She was incredibly kind and helped guide me through ever I needed perfect!

Please note: this DMV location in WeHo only processes vehicle registration such as car titles,…read morelicense plates and registration stickers. For other DMV services such as Real IDs/Driver Licenses, behind the wheel tests, please go to the DMV on 803 Cole Avenue in Hollywood (near Pavilions). I came a few minutes early before my appointment past 9AM. The line was not long and the staff are very transparent, firm yet still polite. I was given a number and was called to proceed to a certain window in less than 10 minutes. I came here to process my car's title and registration. I came prepared with all required documents (Real Driver's License, bill of sale, car title, proof of insurance) and was prompted to pay the registration fee. Also make sure to not sign the title until you are instructed to do so. Otherwise, you will need to sign an affidavit onsite. They accept cash, cheque (no added fees) and debit/credit cards (for a fee). I was able to complete my transaction within 15 minutes. They have decent amount of onsite parking and is also accessible by Metro lines 212 and 4. I highly recommend going to WeHo DMV for your vehicle registration needs.

Arrived at 730am on a Tuesday. As soon as we were let in at 8am I was able to be seen at a counter…read more Done at 8:10am. No appointment. At that hour plenty of parking. Would return.

Had to go in to renew my license. Had an appointment at 9:30 on a Monday morning. Checked in at…read more9:10 and walked out at 9:29. Great service.

You know God has these people doing work that helps the whole county. The security guard is the…read moresweetest and he's so personal when he approaches every single person. He does this everyday he's firm and present. Truly loved the sweet lady I got as well, I encourage everyone to be sweet to the workers because dealing with everyone's load of emotions, stress, is what sometimes makes the DMV a hard place to come in. You give and you get be aware of how you present yourself be kind

They lie and just want to take your money they will fail you on purpose just so you can come back…read moreand more money and retaking test they are a joke and need to be shutdown.

Renewed my driver's license here today and updated to Real ID…read more It took about 20 minutes, and all interactions were positive. It helped to have the following done ahead of time: - Completed the application online - Uploaded required documents - Made an appointment

This DMV is incredibly unorganized…read more The first time I came was about 8 years ago to take my driver's test which was a pretty good experience. I had no issues whatsoever. The second and last time I came here was a different story. There was a female employee who was yelling at people and pointing for them where to go. So unprofessional. When it came to my turn, I was confused to where she was pointing at and yelling at me where to go since she was behind the desk but she continued to just yell louder and give me attitude like I was a back in grade school. I'm a substitute teacher and I don't even talk to my students that way. I went up to her to ask her a question and she just gives me attitude back again. The other employee next to her was more patient and professional. But my goodness I've never had to deal with such a rude, unprofessional employee anywhere before. The whole DMV was just chaotic. I typically go to the one in Arleta and it's much more organized no matter how packed it gets. Definitely won't be back there again.

5 years later, you think I would not return to this place, but crap happens, so here I was…read more SO pleased to say everyone this time from security, to the 'cashier window lady' to the photo-taker were great! I was at Window 10 on Friday April 3rd around 10:30a. She had glasses and a mask on, and the guy working next to her seemed cool; they had a good rapport going on while getting things done. Moving onto the photo process, this is never fun but the lady here was nice as well. I guess my head was tilted way too much so I had to retake, but I know either way, it will resemble hell in human form so it's okay. I arrived with an appointment so things went well, but even without one, sometimes they can still take you at a decent time depending on the day, etc. Still recommend an appointment regardless just to be safe. Parking lot always has spots which is helpful. Received my new card about a week later, and I had to laugh since my head WAS kind of tilted. I'm stuck with this for the next five years and I'm fine with that. I've been back a few times for registration information and even though it's different than the ID line, employees were still as helpful as could be. Glad this experience was 100xs better than 2021...

I showed up with no appointment and it was about an hour wait. No big deal it's the dmv I…read moreunderstand. What the issue was, is that there were 2 African American women workers at the front door to help people, but were insanely rude to EVERYONE. I believe one was actually a security guard. During my hour of waiting I never interacted with either of them but about every 10 minutes they started belittling and giving attitude to new customers for no reason! A lady was having trouble at the self help kiosk and she politely asked for help. The worker tells her "you rushin and ain't tryna read the prompts!" "You insert your card! You ain't neva insert yo card at da regista?" Turns out the machine was not reading any cards. Multiple people were having problems with the machine. Anyone that questioned why the worker was being rude to them instantly got confronted by the security guard. I never even talked to either of these workers but seeing them talk to the other customers infuriated me that our tax money is paying people so rude and unprofessional to customers that were asking questions politely.

Awful! Man at check in podium was rude and told me they don't write off fix it tickets when my…read morenotice clearly said to take to an administrator at dmv!!!

This location DMV was not crowded at all. I was shocked because there are usually huge lines at…read moreother DMV's. Overall I had a good experience.