Long story short- Manuel is the reason we're switching pest control companies. His responsiveness,…read moreprofessionalism, and customer service were exceptional. We are looking forward to working with Advantage IPM going forward and would highly recommend Manuel Moreno to anyone in need of pest control services. Long story- After months of dealing with recurring issues and growing frustration with our previous pest control company, we finally made the switch to Advantage IPM--and it was one of the best decisions we've made. The final straw came when we discovered a large, active wasp nest inside our dryer vent. Not only was it a safety concern, but it also meant we couldn't use our washer or dryer. When we contacted our existing pest control provider, they told us it would be five days before they could come out. That response was incredibly disappointing given the urgency of the situation. We reached out to Advantage IPM, and Manuel Moreno came out the very same day. From the moment he arrived, he was professional, knowledgeable, and incredibly helpful. He took the time to explain everything clearly, answered all of our questions, and immediately got to work addressing the problem. The wasp nest was large and extremely active, but Manuel handled it with confidence and expertise. Thanks to him, the issue was resolved quickly, and we were able to get back to normal.

Their representative took the time to walk me through what they could offer and what I could do on…read moremy own. He was generous with both his time and advice. I ended up not needing to hire anyone for this job, doing the work myself. But I'll remember their integrity and generosity, and I'll choose them for any future work I need and recommend them to others.