I have been an Abaco customer for roughly ten years. They have provided a full scope of services including unit replacement, biannual maintenance and one emergency call. Their technical expertise, customer service and pricing value always supercedes expectations. I highly recommend with no reservations. read more

I am posting this review to document my experience and warn other consumers to obtain all estimates and approvals in writing before allowing Abaco Breeze AC to perform any work. I own a condominium with an AC system that was installed approximately two years ago at a cost of about $10,000. When the system stopped cooling properly, I contacted Abaco Breeze AC at the end of May 2026 and specifically requested an estimate before any repairs were performed. After receiving an email stating that a leak repair was going to be performed, I immediately contacted the office because I had not authorized any work. I was told that it was likely an error and that I would be provided with an estimate before any repairs were made. No estimate was ever provided. Despite my clear request for an estimate and without my authorization or approval, the company proceeded with the repair and later sent me an invoice for $910. Had I been informed of the cost beforehand, I would not have approved the repair. The most concerning part is that the repair did not solve the problem. The AC still does not cool properly and the condominium continues to reach temperatures of approximately 88 degrees. When I attempted to discuss these issues with the owner, I found his attitude dismissive, condescending, and unprofessional. During our conversation, he suggested that the failure could simply be a defect, comparing it to purchasing a new car. When I responded that I purchase my vehicles new and understood the comparison, his reply was, "Then you can afford $910." I found that remark inappropriate and disrespectful, especially considering that the dispute concerns a repair I never authorized and that did not resolve the problem. Consumers have the right to receive estimates, approve repairs before work begins, and expect professional treatment when raising legitimate concerns. In my experience, Abaco Breeze AC failed in all three respects. I am disputing this invoice and filing complaints with the appropriate consumer protection agencies regarding the unauthorized repair, billing dispute, and unresolved AC issue. I encourage other consumers to insist on written estimates and written authorization requirements before allowing this company to perform any work. read more

We had them replace our old AC unit and heat pump with a Trane system.. They helped us get a $500 tax credit with IRS because we upgraded the SEER rating and they helped us with a JEA rebate of $200.. Great communication and quick installation. Would recommend these guys to anyone! read more

Abaco Air Experts - Installer at Abaco Air Experts - Heating & Air Conditioning/HVAC Near Me - Jacksonville, Florida

We love having Abaco for our AC maintenance and repair needs because they have fair prices, are quick to respond, and have always provided such a thorough and high quality services, but ultimately Jalal is really the super hero for us! He is so professional, knowledgeable, patient, friendly, and communicative. My fiancé is a mechanic and he takes the time to explain to him exactly what he is doing when he asks, he makes sure our pets don't get outside, and is just generally so above and beyond! Can't thank him enough. I would recommend to anyone. read more

Before starting this review I wanted to mention that this is the third system Abaco Air Experts has installed for me. This new system is a replacement for an older system installed by Abaco. The second system was an additional Trane Ductless Mini Split system in a recreational room that did not have overhead ductwork. All systems installed by Abaco have operated perfectly. I have my systems maintained on a yearly basis. I am extremely pleased with the professionalism of this company. Currently I had Abaco Air Experts install a top of the line Trane XV20i Condenser with the matching Tam 9 Communicating Air Handler and the Trane XL Communicating Thermostat. This is a system that utilizes a variable speed compressor, variable speed condenser fan motor and variable speed air handler blower motor. This allows the system to compensate for temperature changes and run at the appropriate capacity/speed for the current weather temperatures. The compressor can run from a super low capacity speed rate, and up to 100 percent capacity as called for by the temperature setting. In all it has 750 stages of cooling and heating capacity. This will cut my cooling and heating cost down by 60 percent because the units will not be running at 100 percent capacity all of the time as a standard one stage unit would. This is a 4 ton unit that operates at 19.25 SEER. Now on to the installation review: As in the past Abaco arrived early in the morning to begin the install. This installation was more complicated than the past install because I decided to move my air handler out of the attic and into the garage. This required rerouting electrical connections, return air ductwork, tubing and drain pipe plus cutting holes in the ceiling for the rerouted ductwork. I have to say this was done with precision and I received a very neatly installed air handler in my garage. The old air handler was removed from the attic and all debris removed. The outside condenser unit went much faster and easier because it stayed in the same place as the old unit. The new thermostat was installed and Abaco programmed it for me. It is a phenomenal 7 inch color touch screen unit that does everything but cook dinner. It even tells you what capacity the compressor is running at. All three devices communicate with each other plus this thermostat has a built in Nexia bridge that allows me to control the unit with my smart phone and Amazon's Alexia if I choose. Due to the complexity of this installation it took the day to complete it but when they were finished everything was cleaned up and you would have never known anything was done except for the shiny new equipment. The old units were taken away that same day as well as all of the debris. I have never been happier with a company as this one. All of the employees are very nice to talk with as is the owner. THESE GUYS DO NOT CUT ANY CORNERS WITH THE INSTALLATION. That is so IMPORTANT because improperly installed equipment will operate sub par and/or have problems down the line. Abaco EXCELS in the precision installation department. I can say that I have had very good experiences with Trane products, but I have also maintained them annually. YEARLY MAINTENANCE IS IMPORTANT FOR ANY EQUIPMENT. I chose the top of the line system but it is good to know that Trane offers quality equipment in all price ranges down to basic one stage model compressors. You can spend a lot or you can go economical. No matter what you choose Abaco will install it with precision. Because of my three separate experiences with Abaco Air Experts and all being very positive, I do not hesitate to recommend this company. Abaco installs Trane products but they service and perform maintenance on all brands I am so pleased with the equipment and company that I decided to take some pictures during and after the installation. You can see my new air handler in the garage with Jalal (lead technician) on the left and Al, (owner of the company) on the right. Also Al during installation in the garage, the outside condenser, and my Trane Mini Split unit installed previously by Abaco Air Experts. I highly suggest giving them a call if you need maintenance/repair, or in the market for a new system. Trane products come in all price ranges. read more

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I rated them a 5 when I had AL come to service on a weekend when the condensor on the heater went out. Well We had maintanance done on our AC and let me preface this review with Abaco is no different than any other company AC or not in that the gentleman that came out advised I needed a new Motor Run condenser on my unit and quoted me $160. I let him know dont quote me $160 and then go on Graingers web site and find out like Tropic Aire that the part will be around $13 or why would I use them again? Well after he leaves I go straight to GRaingers web site and Behold it is $13and some change. Why do companies have to screw you. For goodness sakes you there charge me $100 bucks for your expertise and then Double on the part but $14 item and charge me $160. I am sure that is the way business is done but what the customer needs is someone who does business differently. Step forward Abaco, I knwo on the short side of things you may take a hit but on the long run you will get life time customers. One other thing if you are doing this same billing to the elderly and down trodden of Jax, WOW! Unfortunately if I have to re-rate you due to inconsistency in service and pricing it will not be good apperance wise. have a set pricing list you can show customers. The more internet savvy customers become the more they will check prices online. read more

Had them for years - they were great - Then Richard sold the company. New owners charge a fortune. They wanted to charge me three time the amount I actually ended up paying from another company - plus the part I needed was under warranty. CAUTION!!!!! read more

Thanks to Al making a 10:00 pm service call. I needed a capacitor and the 85 degree temp and 102 humidity went down to a cooler temp in no time. I appreciated not having to wait until the next day. Abaco has been my choice for many years. read more

DO NOT use Abaco! They were severely overpriced, and did not replace all parts after the service call. They wanted to charge me $190 + $89 service call, to replace a part that costed me $10 and took me 20 minutes to change myself. On top of that, after driving all the way from South Carolina to Florida just to fix this thing myself and save money, I discovered that a critical part was missing from the AC disconnect box. I called them and he said he put it on top of the box. Now, he should have put it in the box, where it was originally, but I looked hard all around the area, and it was no where to be found.Regardless of what happened to it, it wasn't where it should have been, where it was before he came, in the box. Therefore, I had to buy a whole new AC disconnect box and install it, another $30. If you're looking for an honest, respectable, and affordable AC repair company, keep looking. I would not recommend Abaco to anyone. read more

Called Abaco after another scam artist A/C compancy, One Hour, came out and tried to swindle me. Abaco saved the day and saved me thousands of dollars! Honest and very reasonable. I will defiantly use them again! read more

After thoroughly shopping, reading reviews, and getting quotes from numerous leading hvac companies doing business in Jacksonville, I decided to go with Abaco Air Experts and I am glad I did. They did save me money and I got a quality system, a Trane. No only a quality system but a quality team. The installers were very professional, polite, and went about their work like true experts. I was very satisfied with the care they took to cover my floors, move items to prevent damage or breakage, and clean up after themselves. They did not send just one, not just two, not just three, but four men to get the job done, and they all worked together with precision. They delivered on their promise and even called to follow-up a few days later. I would definitely refer them to my friends and family. read more

Way over priced! They installed a brand new Carrier AC unit at my house. Four years later the outside unit stopped working. They charged me 89 dollars to come out, and 139 dollars to change a part that was under warranty. It literally took him 10 minutes to do everything. The owner of the company, Al explained I had to pay for their time it was going to take to exchange the warranty part. read more

DO NOT call these people. The installed a Honeywell Focus Pro 5000 thermostat, a simple un-programmable common one, which you can buy anywhere from $35.00 to 64.00. they charged $295.00 for the thermostat and $89.00 for a "diagnostic fee" when I am the one who told them the thermostat was bad as it was hot. What a rip off. read more