Recently purchased a TV stand from this furniture store but with the Richmond Hill branch. Prior to…read moreeven opening the box, the box was already damaged due to the poor quality of the exterior. Once opened, I soon realized not only were the wood materials extremely flimsy and hollow, but that parts we're chipped off pretty much on a great number of the pieces. Needless to say, an exchange of the product was requested immediately. The only good thing was that I was able to exchange for another one despite their sales receipt says no refund, return or exchange (how is that even logical?)

This here my friends is a furniture warehouse shop... there inventory constantly change. I found a…read morevery good sofa set and dinning table and purchased it. I went back after a year all the inventory was changed. They do have a massive brochure from where you can order but it might not be in the warehouse. The service was good and the person was able to through in free delivery and a bit of discount. The sofa was a bit scratched as it had some wooden component. It took them a long time to send a carpenter to fix it and it was a bit of cumbersome process as I kept calling them.

Horrible customer service would best describe this furniture showroom. I wrote a review based on my…read morecustomer service experience approximately 1.5 weeks ago on IG for this organization. It turns out the company blocked me from their social website for indicating discrimination under the Ontario Human Rights Act. They discriminate potential customers based on age and status. They discriminate potential customers wearing COVID-19 masks and follow the customer in and around their showroom without acknowledging their presence. They dismiss potential customer inquiries all together and do not conduct the necessary follow ups as indicated by the customer. I visited their showroom at the end of 2023 requesting for a writing desk with specific dimensions. As a result, the associate or owner I conversed with insisted he would follow up regularly. All communication ties were cut after my initial visit and made a conscientious effort to stay in touch with them. I DO NOT RECOMMEND THIS ORGANIZATION TO THE COMMON CUSTOMER. CLEARLY, THEY DESIRE SPECIFIC CUSTOMERS SUCH AS INTERIOR DESIGNERS AND THEIR CLIENTELE. AS A MARKETING INSIDER WHO HAS TRAINED AND OFFERED SOUND RECOMMENDATIONS FOR MANY COMPANIES, "PLACE PEOPLE OVER PROFITS FIRST!!!" SUCH A SHAME THAT CANADIAN COMPANIES DISCRIMINATE YET USE BUZZWORDS SUCH AS "BUY LOCALLY, SPEND LOCALLY!" TO LURE THE CANADIAN CONSUMER TO SPEND. SUCH A PITY!!!!

I have bought several pieces of furniture from Carrocel. The service has been excellent and the…read moredelivery prompt. One piece Ineeded to have which was done beautifully.

I recently purchased four chairs and table from Gaetano at Alta Moda…read more While the price isn't as cheap as IKEA, the quality is miles, maybe light years ahead. The showroom is huge with tons of options to choose from. I really enjoyed know the factory was in the back and my custom fabrics and selections were made by hard working Canadians. Highly recommend for good quality furniture. Or custom requests.

Horrible quality furniture. I ordered a kitchen table and chairs with custom selected stain colour…read more When the items were delivered, the paint finish was all spotty. Turns out there was 'oil' in the compressor used to paint the pieces. What an ordeal to get them fixed. Horrible customer service, made me feel like it was my fault. The items were eventually repainted, but months later, the paint is peeling. Spend your money elsewhere - stay away!

Suite 22 has Toronto's most comprehensive selection of Italian furniture designers, curated for…read morehigh quality and the team always offers impeccable costumer service always.

There were a few piece of furniture which look really nice on their website, so we decided to drop…read moreby and check out the real deal. Suite 22 Interiors has a really well set up showroom that really showcase their furniture on display. It was definitely fun to browse around and get some design idea. The furniture are all Italian Import and really modern and chic. End up the sofa that I like cost $18,000 a little out of my price range. The light that goes well with it is $2600.... Suite 22 Interiors though has nice accessories which would be more in line with everyday budget.

We had a postive experience working with Adriana. She was supportive and helpful all the way…read morethrough. We ordered two chairs and a sofa. I would recommend this business. They do not pressure or fancy talk they are there to help and they do help.

Purchased a couch in late 2020 for over $1,200, which comes with a reasonable expectation of…read moredurability and workmanship. A button detached within the first months and was repaired by the store, indicating an early workmanship issue. Since then, multiple additional buttons have come loose, suggesting this was not an isolated incident. Communication via email and phone resulted in only two options being offered: pay a $300+ moving fee to return the couch for repair or arrange and pay for transportation myself. For a product at this price point, this approach to a recurring defect is disappointing. Buyers should factor in the product n quality and how post-purchase issues are handled.

Hello Guff! We stopped by and found the perfect dining room table (we've been searching for…read moreawhile). And the next day we picked it up. We're happy to have it sitting in our home now. But that's not what I'm writing to you about -- I'm writing because shopping at your store was a great experience! ...from the moment we stepped through the door of Guff and were greeted (by Schroeder) to being assisted with checking out the table/being shown how the drop leafs work (by Schroeder) to paying for the table and a couple of ceramic cups and saucers (the latter just having arrived/but Schroeder looked them up/"no problem") to having our table prepped for pick up (by Paul and Schroeder) to being greeted the next day with a smile (by Paul) to the assist with the table being lifted into the back of our SUV (by Paul) ...it could not have been a better experience!! We will definitely be back -- AND we'll pass on to everyone we know and then some, what a great place to shop Guff is!

GUFF has some of the most unique furniture you will ever find. They have a huge space filled with…read moreitems that can fill your house from head to toe. Some really nice antique furniture in very great condition. The staff is very knowledgable and will spend a great deal of time helping you pick out the perfect piece. They have products ranging from beds, artwork, dining tables, cabinets, chairs, carpets, desks and everything else. They always have new products in store every time I check them out. 10/10 would recommend everyone to check them out for all your furniture needs.

I purchased a sofa from Zenlia that started warping. Unfortunately, Zenlia did not offer any help…read moreand instead shifted the blame to Deco Rest. I then contacted Zilli and explained the situation. They took the time to listen and arranged a phone call with Deco Rest on my behalf. As a result, Deco Rest provided me with an RMA number and told me to bring the sofa to the factory -- and they would fix it for free. I was honestly impressed. Zilli went above and beyond to help me, even though I wasn't a paying customer. Because of this outstanding service, my next sofa purchase will definitely be with Zilli. Great service -- thank you!

I had the privilege to work with Lamya on a living room project . Very knowledgeable , great advise…read morein colour selection not to mention the attention to details. I am a returning client and cannot be happier for deciding to entrust my project to Zilli /Lamya. thank you very much, very much !