My wife bought two couches from them. At first I was hesitant because they asked for a deposit and…read morethe whole amount to be paid in full before delivery. Basically, they want a deposit when you like something and before delivery they want you to pay the rest before they deliver the goods/furniture to your place. I was amazed by the level of care they put into their service and products. The order was received as promised (on-time) and the handling and assembly was superb. I would highly recommend them to anyone that is out for luxury furniture as the word says it "Luxwood". ps. Don't be afraid to pay them in full before delivery because they go out of their way to make sure you are happy and satisfied.

we bought a patio set last spring. The arm is warped and will no longer hold the seat. I have…read morecalled, emailed and had no response from anyone from the company. I have reached out at least 5 times in the last 12 days. terrible customer service

Amazing products and staff, very happy with my Montana Extension Table and Monte Carlo Sectional…read more The price is well worth the quality. I have been to other places and nothing is near the quality and workmanship. I will be back for more!

We had a postive experience working with Adriana. She was supportive and helpful all the way…read morethrough. We ordered two chairs and a sofa. I would recommend this business. They do not pressure or fancy talk they are there to help and they do help.

Purchased a couch in late 2020 for over $1,200, which comes with a reasonable expectation of…read moredurability and workmanship. A button detached within the first months and was repaired by the store, indicating an early workmanship issue. Since then, multiple additional buttons have come loose, suggesting this was not an isolated incident. Communication via email and phone resulted in only two options being offered: pay a $300+ moving fee to return the couch for repair or arrange and pay for transportation myself. For a product at this price point, this approach to a recurring defect is disappointing. Buyers should factor in the product n quality and how post-purchase issues are handled.

We just bought a Sectional and Sofa and Love Seat from Manorhouse…read more Mike and Richard were amazing in their attention to detail, professionalism and scheduling of the delivery. We highly recommend paying them a visit (by appointment only) if your in the market for furniture. Chuck & Terry Webster

I have purchased all my major furniture in this shop. They have an excellent choice of suppliers…read more(top manufactures in Canada), always beat any competitor with reasonable prices. Very honest people, pleasure to deal with them. I introduced them to my kids and they have purchased their major furniture in this store. If any issue raises, they will fix it immediately.

I purchased a sectional, and after about 2.5 years the frame began deforming. When I contacted the…read moreowner, he blamed the manufacturer, Deco Rest, and refused to help. This was especially frustrating because he had originally emphasized how his service was better than other stores. That clearly was not the case. He also claimed he no longer carries Deco Rest, yet the brand was still featured on his website and in his promotional emails. My sofa was even displayed there. After I posted my review, he called me asking me to remove it. Reviews exist so customers can share honest experiences. I decided to move on and went directly to Zilli, another retailer that carries Deco Rest. The difference was night and day. Zilli arranged a call with Deco Rest, helped me obtain an RMA number, and Deco Rest agreed to repair the sofa free of charge if I bring it to the factory. That's what real customer service looks like. Zenlia could have handled this properly but chose not to. Because of that, they have earned this review.

We purchased a bedroom set, a recliner, an entertainment unit and a side table from Zenlia a few…read moreyears ago and we were very happy with everything. Service was excellent and Kathy was so wonderful and helpful. We recently moved into a condo and we needed to buy new furniture. Without a second thought, we went directly to Zenlia. Again, Kathy was incredible. She helped us with style, colors, fabric, design. All of our furniture was custom made . We bought a sectional couch, an ottoman, dining room table with 8 chairs, a bench, bar stools and a head board. it is all very well made and we are very pleased. we would not hesitate to recommend zenlia . Besides Kathy, Raj was also very pleasant to deal with.

purchased coffee tables , absolutely love them . Sturdy…read morestylish , often commented on.

I purchased 2 furniture pieces from the company Jan 4th and then had zero contact from them after…read morereceiving the invoice plus additional shipping invoice and paying both in full immediately. I reached out multiple times asking for an update after about a month without response. When I called the store on 2 occasions I was given conflicting information on delivery of the dining table. In my first call around Feb 4th I was told it had shipped. When I called a week later to ask for an update so that I could know when to expect it, I was told it would arrive a few days after shipping. When I prompted that a few days had already passed, I was then told that it would take a few weeks. In this same call when I asked for a refund for the out of stock and discontinued coffee table, I was told to pick a different item. When I asked again for a refund as I didn't want another item, I was hung up on. When I then emailed stating my intention to contact BBB, they sent an email confirming I would get my refund, then ceased communication again (and did not issue the refund). When I escalated the issue to PayPal, the seller then said we had been in communication about me choosing an alternate item for the coffee table, which was a blatant lie. I had asked for a refund multiple times at this point. Regarding the dining table, when PayPal became involved the seller now said it was "on order" and would arrive to their store mid March and would then ship to me. However PayPal investigated and determined the company provided a fraudulent tracking number and therefore refunded my full order. I think it's important to note that while the company I purchased from positioned themselves as "Sterling House", in course of PayPal's investigation the seller provided their email to PayPal as a Furniture Depot email contact. I specifically had not purchased from Furniture Depot due to the concerning online reviews, however it appears that they are the same company, and engage in fraudulent and deceptive business practices.

our experience was great because of your good service, your design and your materials…read more thank you

Casa furniture leather line is the best funiture shop in Brampto and Toronto . His furniture…read morequality and delivery is too good. I bought a new sofa and the sofa quality is very good. I recommend that if you buy an any furniture like sofa,bed,chairs,tabel and other furniture . please visit Casa furniture leather company .

DON'T BUY!!!!! They used to be good. But now, they deliver damaged sofa and do not accept their…read moreliability!!!! Will not admit they delivered a damaged sofa. So we are stuck now...again, DON'T BUT and make the same mistake...they do not back their words. Once they have the money....not good. See photos...this is what you get for a $2300 sofa!!!!!! Response is full, full of lies. Yes, I was busy for a few days and did not get a chance to call to complain...but I did send an email well before 1 week, and did not get a response. And when my wife went in to discuss, she was blown off by Amer. As to "3rd" party logistics comment below, that is a pure sloughing off of responsibility and passing the buck. 1) we were not given an opportunity to "inspect and sign off" -- no, no no. Crew or your are being untruthful to put it lightly.2) yes we did thank them for taking the garbage out 3) The crew did not inspect...they simply put it together, then took a picture from afar....let's see the picture they took, HUH? 4) you may "feel" the damage was don afterwards, but that is simply not so. the apartment is way to small to move the sofa...It has not rubbed against anything. 5) Finally, If you bothered to look at the meta data of the pictures I sent to you and attached here, THEY ARE FROM THE DATE OF THE DELIVERY !!!!!!! I am being very honest here, pissed in fact that you are acusing me.....AGAIN ALL, DO NOT GO INTO THIS ESTABLISHMENT!!!!!

My husband and I have been several times into this beautiful furniture store and have been met each…read moretime with friendly, courteous and helpful staff. Both Galina and Amer, especially, are knowledgable and engaging to deal with. We have purchased a dining table and chairs. The service has been excellent. Delivery was punctual and skilled, with a particularly large and heavy table to assemble, no small chore. We continue to explore their collection and will likely make further purchases there. We highly recommend this store due to its modern, stylish collection of contemporary pieces and particularly due to the excellent service rendered. Marie and Don Beamish