I had a very bad customer service experience with Josh everything else with the compay was ok…read more Josh was just horrible with his attitude twards what happened in our situation I feel bad for who would have to deal with him. He belittled us and acted like he didn't.

Great company! Very prompt response to our recent basement flood. Solved problem. Affable and…read morehelpful employees. Would use again in a heartbeat.

Thorough inspection by Josh. He also gives instruction and tips if work is to be done by someone…read moreelse, eg. duct work. Carol is easy to work with and accommodating.

Josh did a thorough investigation of our attic and uncovered an issue which a roofer missed when…read morethey provided us with a quote. Thank goodness we did not go with that roofer. He was able to thoroughly advise us on how to rectify the soffit/attic issue. He was able to remediate a few areas of mold we had on drywall due to not dehumidifying our home and a lack of insulation in two small areas of our attic - too much soffit in two areas of our home. He cleanly cut out the bad drywall and did not cut through the vapor sheeting, underneath. I was pleased that he only cut through what was necessary with surgical skill. Only the drywall was affected in 4 of the small areas. Two areas - around a skylight and one ceiling area did affect a few boards in the attic. They cleaned the boards with a green, botanical product and then encapsulated the affected boards. No fans were used anywhere so mold was contained to affected areas and once drywall was removed, it was immediately bagged and removed from the home. Skylight ceiling was HEPA vacuumed and a HEPA air filtration machine was used in all of the areas while the work was meticulously completed. The bathroom ceiling was cleaned and then painted with a mold resistant coating. Josh thoroughly explained how long the bathroom needed to dry and that no humidity could be created in the bathroom until it was completely dried. He explained that it needed to dry naturally, without a dehumidifier, otherwise the paint might crack. Josh thoroughly explained everything he would do and everything he was using (cleaners, machines, etc.) prior to starting the work. He was an excellent, educated and experienced remediator/communicator. Carol, in the office, was able to calm me down and reassure me when I first called to schedule the job. Another company could not handle my upsettedness about our mold problem and hung up on me. She was able to email me receipts after charges were completed. Her follow-up throughout the process was great despite my changing the work order a few times throughout the process. Her calm, positive, uplifting demeanor was just what I needed during this time. I do not hesitate to recommend Indoor Air Repair to anyone with mold issues, except for the fact that it might be harder for me to get scheduled with them if all of you use them, too!

Ken was very easy to work with, he let us know when he was on his way and arrived right on time. We…read morehad some pretty bad stains and did not expect the carpet to come as clean as it did. We couldn't be happier with the results and the service.

This is our third or fourth experience with Ken who is always friendly, punctual, and…read moreprofessional. Great service with a smile.

Sent message through Yelp over the weekend - at 11a Monday morning, our service rep was there -…read moreanother awesome job - thank you so much for your prompt service!

Denali was right on time and did a great Job. My carpets look great. I would definitely use them…read moreagain!

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

I edited from 2 to 4 stars since I was commenting on work done by the previous owner. I'm leaving…read moremy comments to advise people of things to watch out for. We had some work done 6+ years ago. My advice would be- don't rush to hire any company. We hired one company to remove the raccoons, another to fix the roof, then I felt rushed because Newnam had an opening the same week. I should have found out more about the process and thought about what I really needed. They took 6k from the insurance and it was a 4 hour job. They added blown in insulation but didn't insulate the attic access panels in the ceiling. Whenever one of the panels is opened, there is a shower of blown in insulation, so not only is the panel uninsulated, but we lose insulation every time it's opened. I called after the job was done to comment on how fast the subs finished and Newnam wasn't concerned. Initially I was told it would be a two day job. I didn't realize the issue with the attic panels until later. I've learned you should insulate and weatherstrip these panels

I just had Raccoon Remediation done. Mike was knowledgeable and the crew was very efficient and got…read moreright to it. They left the place clean.

Hired these guys to come and take care of my new home that needed some work. They did an amazing…read morejob, very professional and worked around my schedule. Highly recommended

From the owner: "Chicago Mold Remediators provides professional mold inspection, mold removal, and complete mold…read moreremediation for homes and businesses across Chicagoland. Our IICRC-certified team follows EPA mold remediation guidelines to safely identify, contain, and remove mold at the source — restoring cleaner indoor air and healthier living spaces. We serve Chicago, Naperville, Schaumburg, Wheaton, Oak Park, Arlington Heights, Downers Grove, and surrounding suburbs. Every job comes with a 10-year transferable warranty and clear, step-by-step guidance so you always know what's happening. Call us today for a free estimate — and ask about our 10% off mold remediation offer. Fast response. Certified team. Lasting results."

Mr fix it was very responsive, quick to get a crew out to both estimate and begin work, and…read morefinished the job quickly and to expectations.

Not only are these the nicest guys, they were prompt, professional, and did a wonderful job. We…read morehad 2 vanities for them to put together, take out the old vanities, and install the new ones. They easily took care of any glitches (my fault not theirs) and the results are beautiful. They made sure everything worked correctly and cleaned up when they were done. They even took the old vanity junk with them. I will definitely hire them again.

Armin was a life saver!! My crawl space got some water in…read moreit from a toliet leak. I have radon remediation plastic in crawl space so the water just sat there. I had contacted at least 6+ contractors and was not having any luck finding one that would do the job or seemed legit enough. Armin came to the rescue - he got back to me within a few hours after I reached out. He gave me a very reasonable quote, came out just a few days later and completed the work I asked for. I will definitely use their services again next time I have a problem!

We worked with Armin on January 30, 2025, and had an excellent experience. He was timely, provided…read moregreat service at a fair price, and was very responsive to all our questions and requests. The mold was treated immediately, and we've had no issues since. Highly recommend working with him!